Wiki source code of 04 Servo SCTool Help

Last modified by Jim on 2024/04/22 10:37

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1 = **Software requirements** =
2
3 **Operating system**
4
5 This software is designed to run on the windows platform, the version requires windows NT and above, and windows 10 system is recommended.
6
7 **Required space**
8
9 52 MB of free disk space.
10
11 **Monitor**
12
13 Minimum screen resolution requirement: 1280 x 768, font setting is 100%.
14
15 = **Software Instruction** =
16
17 == Introduction of basic interface ==
18
19 The software interface includes Window switching work bar, Communication bar, Main window work area, and Status bar, as shown below
20
21 (% style="text-align:center" %)
22 [[image:Wecon Servo configurator User Manual Wiki版本_html_864cbf7140b99efa.png||height="458" width="800" class="img-thumbnail"]]
23
24 (% class="table-bordered" %)
25 |=Window switch bar|=Used to switch between different interfaces of the main window.
26 |Communication bar|Used to connect and disconnect devices.
27 |Main window workspace|The working and display area of the main window.
28 |Status Bar|Used for communication and display of operation results.
29
30 == Connect the device ==
31
32 Select the communication port, select the corresponding port from the list box
33
34 (% style="text-align:center" %)
35 [[image:Wecon Servo configurator User Manual Wiki版本_html_bc21c8368a2bed38.png||height="275" width="400" class="img-thumbnail"]]
36
37 After the connection is normal, the prompt box is as follows, when abnormal, as shown on the right
38
39 (% style="text-align:center" %)
40 [[image:Wecon Servo configurator User Manual Wiki版本_html_427fc40dec582b26.png||height="235" width="400" class="img-thumbnail"]]
41
42 For abnormal communication problems, please refer to: 3.1 Troubleshooting for communication connection problems.
43
44 The following dialog box pops up after connection:
45
46 (% style="text-align:center" %)
47 [[image:Wecon Servo configurator User Manual Wiki版本_html_b09c6fec57c313cf.png||height="235" width="400" class="img-thumbnail"]]
48
49 Generally select "Read from Servo Drive" and click OK, the host computer software will read the data from the servo.
50
51 After reading successfully, the following dialog box will pop up:
52
53 (% style="text-align:center" %)
54 [[image:Wecon Servo configurator User Manual Wiki版本_html_f050beb7a425a8d6.png||height="108" width="200" class="img-thumbnail"]]
55
56 == Parameter function code interface ==
57
58 The default interface when the software opens is the parameter. If it is not in this interface, you can click on the window switch bar to switch to this interface. This interface includes: parameter reading, modification and import and export functions.
59
60 (% style="text-align:center" %)
61 [[image:Wecon Servo configurator User Manual Wiki版本_html_da15192609a0671f.png||height="71" width="100" class="img-thumbnail"]]
62
63 == Parameter reading ==
64
65 After connecting the device, click "Read all parameters" to read the parameters, as shown in the figure below:
66
67 (% style="text-align:center" %)
68 [[image:Wecon Servo configurator User Manual Wiki版本_html_1e0b265998a8083d.png||height="525" width="800" class="img-thumbnail"]]
69
70 After the parameter is read successfully, the "value" column in the parameter list will be updated and displayed.
71
72 After reading all the parameters, you can also choose to read some of the parameters. The method is: in the "Select" column of the parameter list, check the parameters that need to be read, and then click in the lower left corner to read the selected parameters Update, as shown in the figure below:[[image:Wecon Servo configurator User Manual Wiki版本_html_3b3f560a58ad2d16.png]]
73
74 (% style="text-align:center" %)
75 [[image:Wecon Servo configurator User Manual Wiki版本_html_3d74a2c24ae37000.png||height="514" width="800" class="img-thumbnail"]]
76
77 == Parameter modification ==
78
79 Select the corresponding line in the parameter list, and then double-click. The software will pop up a dialog box, in which the parameter name and current value will be displayed; the user enters a new value in the "Setting Value" column. For specific parameter values, please refer to the "Parameter Description" at the bottom of the interface to select appropriate parameters ,As shown below:
80
81 (% style="text-align:center" %)
82 [[image:Wecon Servo configurator User Manual Wiki版本_html_dccf0c80c2ea3561.png||height="468" width="800" class="img-thumbnail"]]
83
84 After modifying the value, press "save" or directly enter enter, the corresponding entry in the parameter list will be highlighted (the background color changes to orange), and the button "download selected parameters" will turn orange, as shown in the figure below
85
86 (% style="text-align:center" %)
87 [[image:Wecon Servo configurator User Manual Wiki版本_html_ab5daf24aaa8d856.png||height="529" width="800" class="img-thumbnail"]]
88
89 (**✎Note: **At this time, the modified parameters are only cached in the upper computer, not set to the servo drive!)
90
91 (% style="text-align:center" %)
92 [[image:Wecon Servo configurator User Manual Wiki版本_html_5782eea01fffa824.jpg||height="85" width="100" class="img-thumbnail"]]
93
94 Click "Download Selected" in the lower left corner of the interface to download to the servo. After clicking download, a dialog box will appear showing the setting result, as shown in the following figure:
95
96 (% style="text-align:center" %)
97 [[image:Wecon Servo configurator User Manual Wiki版本_html_b94324bf31ae01b.png||height="514" width="800" class="img-thumbnail"]]
98
99 Generally, the parameters can be set successfully (that is, the "Setup failed:" in the dialog box is displayed as "0"). If it is not 0, the corresponding function code will be displayed, as shown in the following figure:
100
101 (% style="text-align:center" %)
102 [[image:Wecon Servo configurator User Manual Wiki版本_html_9f4f316e4fc5f05e.png||height="219" width="300" class="img-thumbnail"]]
103
104 After the parameter is set, the status will be displayed in the "Select" column in the first column of the parameter list box, if the setting is successful, will be displayed, if the setting fails, it will be displayed, as shown in the figure below:
105
106 (% style="text-align:center" %)
107 [[image:Wecon Servo configurator User Manual Wiki版本_html_a22ae6d8298566d7.png||height="229" width="600" class="img-thumbnail"]]
108
109 To troubleshoot the corresponding errors, please refer to: 3.3 Parameter setting failure, and troubleshoot accordingly.
110
111 == Parameter import and export ==
112
113 You can import parameter values from the configuration file for setting functions, click the button to start parameter import, as shown in the figure below:[[image:Wecon Servo configurator User Manual Wiki版本_html_43fa79235b5d3dbc.png||class="img-thumbnail"]]
114
115 (% style="text-align:center" %)
116 [[image:Wecon Servo configurator User Manual Wiki版本_html_295c23742d23745d.png||height="362" width="400" class="img-thumbnail"]]
117
118 After clicking "Import", a file selection dialog box will pop up,
119
120 (% style="text-align:center" %)
121 [[image:Wecon Servo configurator User Manual Wiki版本_html_eb46a2713a1d2beb.png||height="467" width="700" class="img-thumbnail"]]
122
123 After importing, if any parameter is modified, the number of modified parameters will be prompted in the dialog box, and the parameter list box will be highlighted (orange), as shown in the figure below:
124
125 (% style="text-align:center" %)
126 [[image:Wecon Servo configurator User Manual Wiki版本_html_84321f6edb8de33e.png||height="404" width="800" class="img-thumbnail"]]
127
128 After importing, the user can click to download the modified parameters to the servo drive.[[image:Wecon Servo configurator User Manual Wiki版本_html_c8c563d6b30fca50.png||class="img-thumbnail"]]
129
130 **[Export]**
131
132 The parameter values can be exported to a configuration file and saved as a file for subsequent use. Click the button to start parameter export, as shown below:[[image:Wecon Servo configurator User Manual Wiki版本_html_9c311f0629225a4b.png||class="img-thumbnail"]]
133
134 (% style="text-align:center" %)
135 [[image:Wecon Servo configurator User Manual Wiki版本_html_521dba2807df6eb4.png||height="365" width="400" class="img-thumbnail"]]
136
137 After clicking "Export", a dialog box for selecting a file will pop up, select the storage path in the dialog box,
138
139 enter the file name, and click "Save", as shown below:
140
141 (% style="text-align:center" %)
142 [[image:Wecon Servo configurator User Manual Wiki版本_html_fe41f1004d02100a.png||height="482" width="700" class="img-thumbnail"]]
143
144 == Monitoring amount display interface ==
145
146 Click in the window switching bar to switch to the monitoring interface, as shown below: [[image:Wecon Servo configurator User Manual Wiki版本_html_6e2ee130981a4d75.png||class="img-thumbnail"]]
147
148 (% style="text-align:center" %)
149 [[image:Wecon Servo configurator User Manual Wiki版本_html_32e764e2f7d8b50b.png||height="527" width="800" class="img-thumbnail"]]
150
151 == Monitoring volume query function ==
152
153 In the operation area of the monitoring interface, click to perform a single query. After clicking, the parameters are successfully read and the display is updated, as shown in the following figure:[[image:Wecon Servo configurator User Manual Wiki版本_html_7cccfb9f2fa1878a.png||class="img-thumbnail"]]
154
155 (% style="text-align:center" %)
156 [[image:Wecon Servo configurator User Manual Wiki版本_html_49dd302c9bc9b9c0.png||height="514" width="800" class="img-thumbnail"]]
157
158 In addition to manual query, automatic query can also be performed for periodic timing query. First set the query time interval (in ms) in "Query Interval", the smaller the setting value, the faster the query, the longer the setting value, the slower the query; it is recommended to set the interval not less than 500ms!
159
160 (% style="text-align:center" %)
161 [[image:Wecon Servo configurator User Manual Wiki版本_html_afcb3c40efee8bd3.png||height="517" width="800" class="img-thumbnail"]]
162
163 == Monitoring quantity display format ==
164
165 The monitoring volume includes:
166
167 1. IO display (binary),
168 1. Decimal display,
169 1. Fault alarm display
170
171 IO display is used to display DI input signal status and DO output signal status, in binary display; fault alarm display, used to display fault alarm information, display fault name in text; other general data display is displayed in decimal, as shown in the figure below :
172
173 (% style="text-align:center" %)
174 [[image:Wecon Servo configurator User Manual Wiki版本_html_b4ff79859db94447.png||height="310" width="800" class="img-thumbnail"]]
175
176 (% style="text-align:center" %)
177 [[image:Wecon Servo configurator User Manual Wiki版本_html_714d95f1d395f9ef.png||height="151" width="800" class="img-thumbnail"]]
178
179 (**Tips:** hover the mouse on the display fault alarm name, there will be a prompt box to explain the fault)
180
181 == Debug interface ==
182
183 Click in the window switch bar to switch to the running interface, as shown below:[[image:Wecon Servo configurator User Manual Wiki版本_html_ab0e7b0fe9b8c895.png||class="img-thumbnail"]]
184
185 (% style="text-align:center" %)
186 [[image:Wecon Servo configurator User Manual Wiki版本_html_ce9cd422307714fc.png||height="532" width="800" class="img-thumbnail"]]
187
188 == Servo on and off ==
189
190 First confirm that the servo is powered on, the hardware wiring is intact, and the digital tube has no fault warning prompt; click on the interface, as shown in the following figure:[[image:Wecon Servo configurator User Manual Wiki版本_html_70cca89bc8113f2c.png||class="img-thumbnail"]]
191
192 (% style="text-align:center" %)
193 [[image:Wecon Servo configurator User Manual Wiki版本_html_468f980e27db426c.png||height="509" width="800" class="img-thumbnail"]]
194
195 The software will pop up a system safety warning box, prompting: "When you click OK, the servo will be in the power up state! Please ensure mechanical travel and personal safety to avoid danger!" As shown in the following figure:
196
197 (% style="text-align:center" %)
198 [[image:Wecon Servo configurator User Manual Wiki版本_html_de53abc3d9955529.png||height="110" width="400" class="img-thumbnail"]]
199
200 (**✎Note:** Please reconfirm the mechanical stroke and personal safety to avoid danger!)
201
202 (% style="text-align:center" %)
203 [[image:Wecon Servo configurator User Manual Wiki版本_html_5782eea01fffa824.jpg||height="85" width="100" class="img-thumbnail"]]
204
205 After confirming that it is correct, click OK to start the servo and enter the power-on operation state. Please confirm whether the alarm box has alarm information (the red box area in the figure below), there should be no alarm normally, and the display is blank, as shown in the figure below:
206
207 (% style="text-align:center" %)
208 [[image:Wecon Servo configurator User Manual Wiki版本_html_f3ba93bc8ce77f25.png||height="516" width="800" class="img-thumbnail"]]
209
210 If there is an alarm, the corresponding prompt will be given in the alarm area, including "Alarm code" and "Details", as shown in the figure below:
211
212 (% style="text-align:center" %)
213 [[image:Wecon Servo configurator User Manual Wiki版本_html_281bfd5055bd5d2.gif||alt="组合 3" height="369" width="600" class="img-thumbnail"]]
214
215 Perform troubleshooting according to the content prompted in "Details", and then proceed after troubleshooting the alarm.
216
217 During or after running, you can click to turn off the servo drive. When it is turned off, the position signal is reset to 0 and the button is displayed in red, as shown in the following figure:[[image:Wecon Servo configurator User Manual Wiki版本_html_4ef5787bceb0e41c.png||class="img-thumbnail"]]
218
219 (% style="text-align:center" %)
220 [[image:Wecon Servo configurator User Manual Wiki版本_html_fc4c5ef284635a21.png||height="448" width="700" class="img-thumbnail"]]
221
222 == Servo forward and reverse ==
223
224 (**✎Note:** Before use, please confirm the motor installation direction and the setting of the function code regarding the motor rotation direction to ensure that the actual rotation direction of the motor is consistent with the expected direction of movement! Avoid accidents!)
225
226 (% style="text-align:center" %)
227 [[image:Wecon Servo configurator User Manual Wiki版本_html_5782eea01fffa824.jpg||height="85" width="100" class="img-thumbnail"]]
228
229 Press the "forward rotation" button and the motor starts to rotate forward. The servo status displays the position information and the current speed. Please confirm whether the displayed speed is consistent with the "set speed". Release the button to stop the operation, as shown in the figure below:
230
231 (% style="text-align:center" %)
232 [[image:Wecon Servo configurator User Manual Wiki版本_html_24bbb35d93e481f2.png||height="523" width="800" class="img-thumbnail"]]
233
234 Press the "Forward" button and the motor starts to reverse, and the servo status displays the position information and current speed. Please confirm whether the displayed speed is consistent with the "set speed". Release the button to stop the operation, as shown in the figure below:
235
236 (% style="text-align:center" %)
237 [[image:Wecon Servo configurator User Manual Wiki版本_html_359a066b5223d726.png||height="518" width="800" class="img-thumbnail"]]
238
239 == Inertia recognition ==
240
241 In the process of manual forward/reverse rotation, the stroke meets the condition (more than or equal to the setting value of "moving circle"), the inertia recognition button turns from gray to light, click to start the inertia recognition, as shown in the figure below:[[image:Wecon Servo configurator User Manual Wiki版本_html_35e14ecc8d9c89c.png]]
242
243 (% style="text-align:center" %)
244 [[image:Wecon Servo configurator User Manual Wiki版本_html_d8d1bb255a63270c.png||height="507" width="800" class="img-thumbnail"]]
245
246 Note that inertia recognition is only valid in position mode. If it is in non-position mode (such as speed mode or torque mode), the software will prompt that inertia recognition cannot be performed, as shown in the following figure:
247
248 (% style="text-align:center" %)
249 [[image:Wecon Servo configurator User Manual Wiki版本_html_72a2cafc135b4978.png||height="125" width="400" class="img-thumbnail"]]
250
251 After the inertia recognition is completed, a pop-up window will prompt that the inertia recognition is completed, "Whether to write to the drive? Click Yes to write, and click No to not write". At the same time, the inertia recognition button is displayed from "Recognizing..." to "Start Recognition". And the "Next" in the lower right corner turns from gray to light, you can click to the next page, as shown below:
252
253 (% style="text-align:center" %)
254 [[image:Wecon Servo configurator User Manual Wiki版本_html_39070165a448c171.png||height="445" width="700" class="img-thumbnail"]]
255
256 In this process, you can click to close the servo drive and end the operation ahead of time![[image:Wecon Servo configurator User Manual Wiki版本_html_3927de69f9b9edcb.png||class="img-thumbnail"]]
257
258 == Parameter self-tuning ==
259
260 After the load inertia is identified, click "Next" to go to the parameter auto-tuning interface, and click to start automatic parameter measurement, as shown in the figure below:[[image:Wecon Servo configurator User Manual Wiki版本_html_d1bb9e18348e407a.png||class="img-thumbnail"]]
261
262 (% style="text-align:center" %)
263 [[image:Wecon Servo configurator User Manual Wiki版本_html_8f5acba92ec6812a.png||height="508" width="800" class="img-thumbnail"]]
264
265 After clicking "parameter measurement", parameter measurement will begin. The current parameters and control effects will be displayed in the "current results" and "servo parameters", and they will be simultaneously displayed to the "data summary" interface for collection and summary display, as shown below Shown:
266
267 (% style="text-align:center" %)
268 [[image:Wecon Servo configurator User Manual Wiki版本_html_10b9e4870b65f10a.png||height="463" width="800" class="img-thumbnail"]]
269
270 There may be a short whistling sound during the test. If the sound continues, you can click to turn off the servo drive and end the operation early! [[image:Wecon Servo configurator User Manual Wiki版本_html_d012deae7a64bd10.png||class="img-thumbnail"]]
271
272 After the measurement is over, the software will pop up a dialog box, prompting: "The test is complete!Update to drive?", click "Save" to write the measured parameters to the servo drive, and "Cancel" will not save and still use the original There are parameters. As shown below:
273
274 (% style="text-align:center" %)
275 [[image:Wecon Servo configurator User Manual Wiki版本_html_37220331107e40c3.png||height="492" width="800" class="img-thumbnail"]]
276
277 == Wave interface ==
278
279 Click in the window switch bar to switch to the waveform interface, including the waveform display area, channel setting area, and operation area, as shown below:
280
281 (% style="text-align:center" %)
282 [[image:Wecon Servo configurator User Manual Wiki版本_html_289ac89051e7d2f3.png||height="107" width="150" class="img-thumbnail"]]
283
284 (% style="text-align:center" %)
285 [[image:Wecon Servo configurator User Manual Wiki版本_html_89bce2153bcce2a0.png||height="484" width="800" class="img-thumbnail"]]
286
287 == Waveform channel selection ==
288
289 Before use, select the waveform channel corresponding to the waveform variable to be viewed. There are 4 channels of waveform selection from CH1 to CH4 in the channel setting area. You can select the corresponding waveform variable in each drop-down box, as shown in the figure below:
290
291 (% style="text-align:center" %)
292 [[image:Wecon Servo configurator User Manual Wiki版本_html_5fa119d330a43ca3.png||height="277" width="300" class="img-thumbnail"]]
293
294 Zoom and offset settings
295
296 In actual use, for the convenience of waveform comparison and display, you can zoom and offset the waveform display. This operation can be performed on 4 channels, as shown in the following figure:
297
298 (% style="text-align:center" %)
299 [[image:Wecon Servo configurator User Manual Wiki版本_html_34a0eaba63c03ebb.png||height="307" width="300" class="img-thumbnail"]]
300
301 == Waveform sampling starts ==
302
303 After setting the waveform channel, zoom, offset, etc., you can start waveform acquisition and display, click to perform continuous sampling, as shown in the following figure:
304
305 (% style="text-align:center" %)
306 [[image:Wecon Servo configurator User Manual Wiki版本_html_5e55166d7790b71.png||height="73" width="150" class="img-thumbnail"]]
307
308 (% style="text-align:center" %)
309 [[image:Wecon Servo configurator User Manual Wiki版本_html_199f240ad1f6682c.png||height="507" width="800" class="img-thumbnail"]]
310
311 Click again to stop the waveform sampling, and the waveform refresh in the main window can be paused, and important waveform details can be analyzed.[[image:Wecon Servo configurator User Manual Wiki版本_html_c0d01386a1e0de52.png||class="img-thumbnail"]]
312
313 (% style="text-align:center" %)
314 [[image:Wecon Servo configurator User Manual Wiki版本_html_acb3392eb0594981.png||height="506" width="800" class="img-thumbnail"]]
315
316 Click and hold the left mouse button and drag on the waveform window to move the waveform;
317
318 Select the "Zoom" and "Offset" of the channel to set the zoom factor and offset of the corresponding channel respectively;
319
320 Click [[image:Wecon Servo configurator User Manual Wiki版本_html_45699c92a3216a85.png]] the waveform channel to turn off the display of the current channel, and it will change to after clicking "ON"[[image:Wecon Servo configurator User Manual Wiki版本_html_8933f45854d30ed3.png||class="img-thumbnail"]] ; click [[image:Wecon Servo configurator User Manual Wiki版本_html_45699c92a3216a85.png||class="img-thumbnail"]] the waveform to display again;
321
322 Rotate and can uniformly zoom and display the horizontal and vertical coordinates of the waveform.[[image:Wecon Servo configurator User Manual Wiki版本_html_1501ffbb005cce08.png||height="144" width="150" class="img-thumbnail"]] [[image:Wecon Servo configurator User Manual Wiki版本_html_c19b5de650e22cfc.png||height="149" width="150" class="img-thumbnail"]]
323
324 == Data and waveform saving ==
325
326 Click and to save the waveform data to a csv file. "Data save" is to save directly to the directory where the application is located. "Data Save As" is used to save the waveform data as a csv file. You can select the storage path.[[image:Wecon Servo configurator User Manual Wiki版本_html_f501b6c27b75cc06.png||class="img-thumbnail"]] [[image:Wecon Servo configurator User Manual Wiki版本_html_fd07982e1695800c.png||class="img-thumbnail"]]
327
328 After clicking, if there is a waveform in the waveform window, the pop-up window prompts "Save successfully!", as shown in the figure below:[[image:Wecon Servo configurator User Manual Wiki版本_html_f501b6c27b75cc06.png||class="img-thumbnail"]]
329
330 (% style="text-align:center" %)
331 [[image:Wecon Servo configurator User Manual Wiki版本_html_5d6bdbc3f26c23bb.png||height="126" width="300" class="img-thumbnail"]]
332
333 If there is no waveform in the main window, it will prompt that it cannot be saved, as shown in the figure below:
334
335 (% style="text-align:center" %)
336 [[image:Wecon Servo configurator User Manual Wiki版本_html_9af8bbaf85c4467f.png||height="180" width="300" class="img-thumbnail"]]
337
338 Click, a file path dialog box will pop up, select the directory, enter the file name (or you can use the default file name provided by the program), and click "Save (S)", as shown in the following figure:[[image:Wecon Servo configurator User Manual Wiki版本_html_fd07982e1695800c.png||class="img-thumbnail"]]
339
340 (% style="text-align:center" %)
341 [[image:Wecon Servo configurator User Manual Wiki版本_html_78f7fef113795b8c.png||height="558" width="800" class="img-thumbnail"]]
342
343 After clicking "Save(s)", a pop-up window prompts that the save is successful:
344
345 (% style="text-align:center" %)
346 [[image:Wecon Servo configurator User Manual Wiki版本_html_c118c47f5774a634.png||height="187" width="300" class="img-thumbnail"]]
347
348 Click to display the waveform display area as a picture, and the default export picture file format (*.png *.bmp *.jpg *.jpeg *.tif).[[image:Wecon Servo configurator User Manual Wiki版本_html_48466887bf5c3806.png||class="img-thumbnail"]]
349
350 Click "Waveform Hold", a file path dialog box will pop up, select the directory, enter the file name, and click "Save (S)", as shown in the figure below:
351
352 (% style="text-align:center" %)
353 [[image:Wecon Servo configurator User Manual Wiki版本_html_cd94520a8d8a748e.png||height="545" width="800" class="img-thumbnail"]]
354
355 If there is a file with the same name in the directory, it will prompt "File already exists, do you want to overwrite?", as shown below:
356
357 (% style="text-align:center" %)
358 [[image:Wecon Servo configurator User Manual Wiki版本_html_a6b0ba4a5dac26b4.png||height="133" width="200" class="img-thumbnail"]]
359
360 Click "Yes" to overwrite and save, click "No" to abandon saving.
361
362 After the save is successful, a pop-up window prompts that the save is successful:
363
364 (% style="text-align:center" %)
365 [[image:Wecon Servo configurator User Manual Wiki版本_html_f7825c4133a787d0.png||height="125" width="250" class="img-thumbnail"]]
366
367 = **1.3 Fault query interface** =
368
369 == Fault alarm query ==
370
371 Click in the window switch bar to switch to the fault query interface, as shown below:[[image:Wecon Servo configurator User Manual Wiki版本_html_1dbdffce3506a6f7.png||class="img-thumbnail"]]
372
373 (% style="text-align:center" %)
374 [[image:Wecon Servo configurator User Manual Wiki版本_html_b79fb2c5cab34e5c.png||height="479" width="800" class="img-thumbnail"]]
375
376 Click to query. If there is a fault or alarm, a pop-up window will prompt "the system is currently faulty", and the alarm code, cause of the fault, and troubleshooting will be displayed in the main window. Users can check according to the corresponding prompts, as shown in the figure below:[[image:Wecon Servo configurator User Manual Wiki版本_html_fb8cfeb54f306954.png||class="img-thumbnail"]]
377
378 (% style="text-align:center" %)
379 [[image:Wecon Servo configurator User Manual Wiki版本_html_51907b45d4811341.png||height="509" width="850" class="img-thumbnail"]]
380
381 = **Use troubleshooting** =
382
383 == Communication connection problem ==
384
385 In the process of connecting the servo drive, if there is a problem and the connection cannot be made, please follow the process steps below to troubleshoot:
386
387 (% style="text-align:center" %)
388 [[image:Wecon Servo configurator User Manual Wiki版本_html_51f814e5c1527b3d.png||height="1218" width="400" class="img-thumbnail"]]
389
390 === Is the drive installed correctly? ===
391
392 Open the device manager, in "Ports (COM and LPT)", check whether there are related devices, as shown in the figure below:
393
394 (% style="text-align:center" %)
395 [[image:Wecon Servo configurator User Manual Wiki版本_html_ef18fb973e4dbb6f.png||height="66" width="300" class="img-thumbnail"]]
396
397 Exclamation marks should not appear on normal devices. If you see the device, but the device icon displays an exclamation mark, it prompts that the driver may not be installed correctly and you need to reinstall the driver. (For driver installation, please refer to: 3.4 Driver Installation)
398
399 If the device cannot be found, check whether the driver has been successfully installed. Check whether there are unknown devices in the device manager, as shown in the following figure:
400
401 (% style="text-align:center" %)
402 [[image:Wecon Servo configurator User Manual Wiki版本_html_c073c21b2158e2be.png||height="77" width="200" class="img-thumbnail"]]
403
404 If there is an unknown device, you need to install the driver manually. (This problem is more common in lower version operating systems and computers that cannot connect to the internet). (For driver installation, please refer to: 3.4 Driver Installation)
405
406 === Is the port selected correctly and is it occupied? ===
407
408 Carefully confirm whether the port number is correct. If necessary, you can plug and unplug the communication cable to confirm whether the port is the target port (Please note: disconnecting the communication port in use may cause the software to crash (not the software), or the operating system Crash or blue screen!), after confirming the port number, try to open the port. If the port cannot be connected (the prompt is occupied), you need to check whether other software is occupying the port. Or restart the computer and try to open it again.
409
410 === Is the wiring correct? ===
411
412 If there is no problem with the port, please check whether the wiring is correct and whether the wire is loose or disconnected. The specific communication line interface definition can be found in the servo manual.
413
414 === s the servo drive damaged? ===
415
416 If the above steps have been checked and confirmed, please confirm whether the servo drive is damaged, you can try to replace the servo drive to troubleshoot the fault.
417
418 === Software compatibility issues ===
419
420 For software compatibility, please confirm whether the software cannot be opened or the software display problem.
421
422 === Software cannot be opened ===
423
424 Please confirm the version of the operating system (for operating system requirements, please refer to: 1. Software requirements);
425
426 Please confirm whether the file in the program directory is lost (whether it was accidentally deleted by anti-virus software).
427
428 === Display error ===
429
430 Part of the software area is blocked or displayed outside the screen; check whether the resolution setting of the monitor is the minimum requirement (for the minimum resolution requirement of the monitor, please refer to: 1. Software requirements);
431
432 Part of the font of the software is displayed too large or partially covered. Check whether the font size used by the operating system is 100%. After setting it to 100%, close the software and reopen it (some versions of the operating system may require restart or logout);
433
434 The function code interface is blank, please confirm whether the parameter.xml file in the folder where the software is located exists and is damaged.
435
436 === Parameter setting failed ===
437
438 Parameter setting failure means that the communication can be successful, but cannot be set to the servo drive. Generally, there will be a dialog box prompting abnormality. The following situations are related to the corresponding fault type:
439
440 (% class="table-bordered" %)
441 |=(% style="width: 106px;" %)Serial number|=(% style="width: 470px;" %)Set failure type|=(% style="width: 506px;" %)Processing method
442 |(% style="width:106px" %)1|(% style="width:470px" %)The set value exceeds the upper limit|(% style="width:506px" %)After confirming the parameter range of the servo drive, download the parameters again.
443 |(% style="width:106px" %)2|(% style="width:470px" %)The set value is lower than the lower limit|(% style="width:506px" %)After confirming the parameter range of the servo drive, download the parameters again.
444 |(% style="width:106px" %)3|(% style="width:470px" %)The parameter belongs to the shutdown setting type (currently it is the power-on state that does not allow setting)|(% style="width:506px" %)Confirm whether the servo is turned on, set it to turn off, and then download the parameters.
445 |(% style="width:106px" %)4|(% style="width:470px" %)The set parameter does not exist|(% style="width:506px" %)Confirm whether the parameter exists and the number is correct.
446 |(% style="width:106px" %)5|(% style="width:470px" %)The set parameters are not allowed to be set (read-only, internal reserved)|(% style="width:506px" %)Confirm whether the parameter exists and whether it can be set.
447
448 == Drive installation ==
449
450 If it is a higher version of the operating system (Windows 10) and can connect to the Internet, the operating system will automatically update the driver. If the operating system version is lower or the network cannot be connected. You need to install the driver manually. For specific driver installation, please refer to the communication device manual for details, and install the driver according to the manual.