Changes for page 15 Fault Troubleshoot
Last modified by Mora Zhou on 2024/12/04 18:12
From version 11.1
edited by Theodore Xu
on 2023/01/07 13:51
on 2023/01/07 13:51
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... ... @@ -1,1 +1,1 @@ 1 -16 Faulty Troubleshoot 1 +16 Hardware Faulty Troubleshoot - Author
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. AiXia1 +XWiki.Stone - Content
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... ... @@ -130,15 +130,15 @@ 130 130 131 131 This document is mainly teaching that how to locate the problem if the HMI cannot be detected when connect to PC by the USB cable. Totally there are 3 aspects need to consider: PC USB port, HMI USB port, USB cable. 132 132 133 -== PC USB port ==133 +== PC USB Port == 134 134 135 135 See whether the problem is from PC Port, if change another one USB port, can it be OK? 136 136 137 -== USB cable ==137 +== USB Cable == 138 138 139 139 See whether the problem is from cable, if change another one cable, can it be OK? 140 140 141 -== HMI USB-B port ==141 +== HMI USB-B Port == 142 142 143 143 See whether the problem just happen on the single one HMI, if at the same condition of PC and cable, is it able to detect the others HMI? 144 144 ... ... @@ -163,19 +163,15 @@ 163 163 164 164 == Calibration settings == 165 165 166 - Unable to exit calibrationscreenatpower on:166 +Connect the HMI to PC Download tool. Please try to delete the exists calibration file and try to calibrate again. See whether it can help or not. 167 167 168 -* **Method 1: **Is the HMI already installed on the cabinet? 169 -** please uninstall it from cabinet and try to calibrate it again. if the pressure of the lock on the cabinet too much may cause the HMI to touch abnormally. 170 -* **Method 2: **Please check whether the protective film of HMI is abnormal or bulging. 171 -** please remove the protective film and try the calibration again. Because the HMI's protective film may also cause touch abnormalities if it is stuck to the touch screen. 172 -* **Method 3: **Please use the download tool of the software to remove the calibration, please try to use the tip object to calibrate the HMI accurately. 173 - 174 174 (% style="text-align:center" %) 175 175 [[image:calibrate.png||height="428" width="700" class="img-thumbnail"]] 176 176 177 177 == Touch board == 178 178 179 -* **Method :**Please check whether the TCH light of the HMI is abnormally on or always on without touching the HMI? 180 -** please replace the new touch board. 181 -* If all options above are still not help to the calibration, please connect US. 173 +-If HMI is on the cabinet, please uninstall it from cabinet and try again. If lock too tight on the cabinet, it will influent the touch operations. 174 + 175 +-Try to remove the front film sticker. 176 + 177 +-If all options above are still not help to the calibration, please replace the new touch board.