Skip to Content

Changes for page 15 Fault Troubleshoot

Last modified by Mora Zhou on 2024/12/04 18:12
From version 6.1
edited by Theodore Xu
on 2023/01/07 11:15
Change comment: There is no comment for this version
To version 14.1
edited by Mora Zhou
on 2023/12/04 15:55
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.AiXia
1 +XWiki.Mora
Content
... ... @@ -1,6 +1,6 @@
1 1  = **1 Display faulty** =
2 2  
3 -The following is mainly talking about the how to judge and treat the HMI when the users come across the faulty issue.
3 +The following is mainly talking about how to judge and treat HMI when the users come across the faulty issue.
4 4  
5 5  There are mainly three kinds of most common display failures:
6 6  
... ... @@ -163,25 +163,19 @@
163 163  
164 164  == Calibration settings ==
165 165  
166 +Unable to exit calibration screen at power on：
166 166  
167 -* Is the HMI already installed on the counter?
168 +* **Method 1: **Is the HMI already installed on the cabinet? 
169 +** please uninstall it from cabinet and try to calibrate it again. if the pressure of the lock on the cabinet too much may cause the HMI to touch abnormally.
170 +* **Method 2: **Please check whether the protective film of HMI is abnormal or bulging.
171 +** please remove the protective film and try the calibration again. Because HMI's protective film may cause touch abnormalities if it is stuck to the touch board.
172 +* **Method 3: **Please use the download tool of the software to remove the calibration, please try to use the tip object to calibrate the HMI accurately.
168 168  
169 - ~: If yes, please loosen the HMI and try to calibrate it again.
170 -
171 -* Please check whether the protective film of HMI is abnormal or bulging.
172 -
173 - ~: If yes, please remove the protective film and try the calibration again.
174 -
175 -* Please ask if the TCH light of HMI is abnormally lit up without touching HMI?
176 -* Please use the download tool of the software to remove the calibration, please try to use the tip object to calibrate the HMI accurately.
177 -
178 178  (% style="text-align:center" %)
179 179  [[image:calibrate.png||height="428" width="700" class="img-thumbnail"]]
180 180  
181 181  == Touch board ==
182 182  
183 --If HMI is on the cabinet, please uninstall it from cabinet and try again. If lock too tight on the cabinet, it will influent the touch operations.
184 -
185 --Try to remove the front film sticker.
186 -
187 --If all options above are still not help to the calibration, please replace the new touch board.
179 +* **Method ：**Please check whether the TCH light of the HMI is abnormally on or always on without touching the HMI?
180 +** please replace the new touch board.
181 +* If all options above are still not help to the calibration, please connect us.