Changes for page 10 Malfunctions
Last modified by Theodore Xu on 2025/02/13 17:16
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... ... @@ -239,173 +239,30 @@ 239 239 240 240 **(3) The 3rd Category (category 3 for short) clearable faults** 241 241 242 -|(% style="text-align:center; vertical-align:middle; width:99px" %)**Category**|(% style="text-align:center; vertical-align:middle; width:275px" %)**Error name**|(% style="text-align:center; vertical-align:middle; width:381px" %)**Cause of fault**|(% style="text-align:center; vertical-align:middle; width:118px" %)**Fault code**|(% style="text-align:center; vertical-align:middle; width:598px" %)**Troubleshooting** 243 -|(% style="text-align:center; vertical-align:middle; width:99px" %)Category 3|(% style="vertical-align:middle; width:275px" %)Main power supply undervoltage|(% style="vertical-align:middle; width:381px" %)((( 244 -The bus voltage of the drive is lower than the limit value: 245 245 246 -✎220V drive: normal bus voltage 310V, undervoltage threshold 200V 243 +|**Category**|**Error name**|**Fault code**|**Content**|**Whether Clearable**|**Operation** 244 +|Category 3|Main power supply under voltage|Er.21|Main power supply under voltage|Yes|Stop immediately 245 +|Category 3|Braking resistor is not connected|Er.23|Braking resistor is not connected|Yes|Stop immediately 246 +|Category 3|Braking resistor resistance is too large|Er.25|Braking resistor resistance is too large|Yes|Stop immediately 247 +|Category 3|Power module is over temperature|Er.33|Power module is over temperature|Yes|Stop immediately 248 +|Category 3|Motor overload protection|Er.34|Motor overload protection|Yes|Stop immediately 249 +|Category 3|Electronic gear ratio exceeds limit|Er.35|Electronic gear ratio exceeds limit|Yes|Stop immediately 250 +|Category 3|Position deviation is too large|Er.36|Position deviation is too large|Yes|Stop immediately 251 +|Category 3|Torque saturation abnormal|Er.37|Torque saturation abnormal|Yes|Stop immediately 252 +|Category 3|((( 253 +Main circuit electricity 247 247 248 -✎380V drive: normal bus voltage 540V, undervoltage threshold 400V 255 +is lack of phase 256 +)))|Er.38|((( 257 +Main circuit electricity 249 249 250 -The possible causes of main power supply undervoltage are: 259 +is lack of phase 260 +)))|Yes|Stop immediately 261 +|Category 3|Emergency stop|Er.39|Triggered the emergency stop signal|Yes|Stop immediately 262 +|Category 3|Encoder battery failure|Er.40|Encoder battery failure|Yes|Stop immediately 263 +|Category 3|Motor (encoder) over temperature|Er.41|Motor (encoder) over temperature|Yes|Stop immediately 264 +|Category 3|Encoder write faults|Er.42|The encoder fails to write data|Yes|Stop immediately 251 251 252 -✎The main power supply is not connected. 253 - 254 -✎The input voltage is low, or the voltage drops. 255 - 256 -✎The internal main power relay is damaged. 257 -)))|(% style="text-align:center; vertical-align:middle; width:118px" %)Er.21|(% style="vertical-align:middle; width:598px" %)((( 258 -✎Check whether the drive input voltage is low. If it is, please increase the voltage or wait for the power supply to be normal, and then power on again to see if the fault is cleared. 259 - 260 -✎Check the input power voltage of drive to see if the voltage drops due to the change of the power load. 261 -))) 262 -|(% style="text-align:center; vertical-align:middle; width:99px" %)Category 3|(% style="vertical-align:middle; width:275px" %)((( 263 -Braking resistor is not connected 264 -)))|(% style="vertical-align:middle; width:381px" %)((( 265 -✎When using the internal braking resistor, the shorting cap between C and D is disconnected. 266 - 267 -✎When using an external braking resistor, the resistor is not connected. 268 - 269 -✎The braking resistor status detection circuit is abnormal. 270 -)))|(% style="text-align:center; vertical-align:middle; width:118px" %)Er.23|(% style="vertical-align:middle; width:598px" %)((( 271 -✎If using an internal braking resistor, please confirm whether the short-circuit jumper contact between C/D is in normal. 272 - 273 -✎If you use an external braking resistor, please make sure that the external braking resistor is reliably connected. 274 - 275 -✎If you use an external braking resistor, please confirm whether the resistance of the braking resistor is reasonable. 276 - 277 -✎If the above methods still cannot eliminate the fault, please contact the manufacturer. 278 -))) 279 -|(% style="text-align:center; vertical-align:middle; width:99px" %)Category 3|(% style="vertical-align:middle; width:275px" %)((( 280 -Braking resistor resistance is too large 281 -)))|(% style="vertical-align:middle; width:381px" %)The braking resistor has been turned on, but the actual bus voltage is still rising. Braking resistor resistance may be too large|(% style="text-align:center; vertical-align:middle; width:118px" %)Er.25|(% style="vertical-align:middle; width:598px" %)Please confirm whether the resistance of the braking resistor is reasonable. 282 -|(% style="text-align:center; vertical-align:middle; width:99px" %)Category 3|(% style="vertical-align:middle; width:275px" %)((( 283 -Power module is over temperature 284 -)))|(% style="vertical-align:middle; width:381px" %)((( 285 -The temperature of the power module exceeds the normal value. The possible reasons are: 286 - 287 -✎The cooling fan is faulty, resulting in abnormal 288 - 289 -✎The ambient temperature is too high. 290 - 291 -✎The installation of the drive is unreasonable, and the interval is too small, resulting in abnormal heat dissipation. 292 -)))|(% style="text-align:center; vertical-align:middle; width:118px" %)Er.33|(% style="vertical-align:middle; width:598px" %)((( 293 -✎Confirm whether the cooling fan is operating normally. If it is not normal, please replace the drive. 294 - 295 -✎Improve the ambient temperature. 296 - 297 -✎Install the servo drive according to the installation standard. 298 -))) 299 -|(% style="text-align:center; vertical-align:middle; width:99px" %)Category 3|(% style="vertical-align:middle; width:275px" %)((( 300 -Motor overload protection 301 -)))|(% style="vertical-align:middle; width:381px" %)((( 302 -The drive detects that the motor is running overloaded. The possible reasons are: 303 - 304 -✎The load is too large, and the motor works in a state that exceeds the rated torque for a long time. 305 - 306 -✎The load inertia is relatively large and the acceleration and deceleration are frequently performed at the same time. 307 - 308 -✎The speed loop and position loop gain parameter settings are unreasonable. 309 - 310 -✎The motor is blocked. 311 - 312 -✎Servo drive faults 313 -)))|(% style="text-align:center; vertical-align:middle; width:118px" %)Er.34|(% style="vertical-align:middle; width:598px" %)((( 314 -✎Check whether the load of the motor is too large. If the load is too large, replace the motor and drive with a larger power. 315 - 316 -✎Increase the acceleration and deceleration time. 317 - 318 -✎Use the host computer software to observe the actual torque, and observe whether there is obvious speed overshoot. Adjust the appropriate loop gain parameters; 319 - 320 -✎Check the mechanical connection and troubleshoot. 321 - 322 -✎Replace servo drive. 323 -))) 324 -|(% style="text-align:center; vertical-align:middle; width:99px" %)Category 3|(% style="vertical-align:middle; width:275px" %)Electronic gear ratio exceeds limit|(% style="vertical-align:middle; width:381px" %)((( 325 -In the electronic gear ratio setting, the numerator/denominator ratio is less than the lower limit or greater than the upper limit; 326 - 327 -The electronic gear ratio setting range is as follows: 328 - 329 -2500 line incremental encoder, the electronic gear ratio range is 0.01 to 100. 330 - 331 -For a 17-bit encoder, the electronic gear ratio range is 0.001 to 500. 332 - 333 -For a 23-bit encoder, the electronic gear ratio range is 0.001 to 32000. 334 -)))|(% style="text-align:center; vertical-align:middle; width:118px" %)Er.35|(% style="vertical-align:middle; width:598px" %)((( 335 -Check whether the electronic gear numerator and denominator setting values of function codes P00-17 to P00-20 meets the conditions: 336 - 337 -the numerator/denominator is within the range, and then power on again after modification. 338 -))) 339 -|(% style="text-align:center; vertical-align:middle; width:99px" %)Category 3|(% style="vertical-align:middle; width:275px" %)((( 340 -Position deviation is too large 341 -)))|(% style="vertical-align:middle; width:381px" %)((( 342 -The deviation of the current position pulse exceeds the setting value of P00-25 position deviation limit. The possible reasons for are: 343 - 344 -✎The motor U/V/W wire is not connected or disconnected. 345 - 346 -✎The phase sequence of the U/V/W wires of the motor is connected incorrectly. 347 - 348 -✎The motor load is too large, or the motor is blocked. 349 - 350 -✎The drive gain setting is unreasonable. 351 - 352 -Position instruction equivalent speed changes too fast. 353 -)))|(% style="text-align:center; vertical-align:middle; width:118px" %)Er.36|(% style="vertical-align:middle; width:598px" %)((( 354 -✎Check whether the wiring of the motor power line U/V/W is normal. 355 - 356 -✎Check the load condition of the motor. If the load is too large, please replace the drive and motor with higher power; if it is blocked, please check the machine. 357 - 358 -✎Set the gain parameters according to the method in the "Adjustment" chapter in the user manual. 359 - 360 -✎When the position instruction equivalent speed changes too much, the ramp time can be appropriately increased to reduce the speed change rate. 361 -))) 362 -|(% style="text-align:center; vertical-align:middle; width:99px" %)Category 3|(% style="vertical-align:middle; width:275px" %)((( 363 -Torque saturation abnormal 364 -)))|(% style="vertical-align:middle; width:381px" %)((( 365 -The torque reaches the maximum torque limit and exceeds the setting time of P01-19 function code. The possible reasons are: 366 - 367 -✎The load is too large, and the drive outputs with maximum torque, but it still cannot reach the target speed within the predetermined time. 368 - 369 -✎Whether the maximum forward torque limit and the maximum reverse torque limit are set too small. 370 - 371 -✎The motor is blocked. 372 - 373 -✎P01-19 torque limit time is set too short. 374 - 375 -✎The motor U/V/W line phase sequence is wrong. 376 -)))|(% style="text-align:center; vertical-align:middle; width:118px" %)Er.37|(% style="vertical-align:middle; width:598px" %)((( 377 -✎Confirm whether the load is too large. 378 - 379 -✎According to the actual application, modify the forward torque limit and the maximum reverse torque limit to appropriate values. 380 - 381 -✎Check whether the machine is blocked. 382 - 383 -✎Confirm whether the setting of the function code P01-19 is reasonable. 384 - 385 -✎Confirm whether the motor U/V/W line phase sequence is correct. 386 -))) 387 -|(% style="text-align:center; vertical-align:middle; width:99px" %)Category 3|(% style="vertical-align:middle; width:275px" %)((( 388 -Main circuit electricity is lack of phase 389 -)))|(% style="vertical-align:middle; width:381px" %)When the power of the three-phase drive is greater than 2.3kw, the main circuit power supply is connected to single-phase, and this fault will be reported.|(% style="text-align:center; vertical-align:middle; width:118px" %)Er.38|(% style="vertical-align:middle; width:598px" %)((( 390 -✎Whether the drive of three-phase specification is running under single-phase power supply. 391 - 392 -✎Check whether the main circuit input L1, L2, L3 wiring is good. 393 - 394 -✎The three-phase power supply is unbalanced or the three-phase voltage is too low. 395 -))) 396 -|(% style="text-align:center; vertical-align:middle; width:99px" %)Category 3|(% style="vertical-align:middle; width:275px" %)Emergency stop|(% style="vertical-align:middle; width:381px" %)The drive received an emergency stop instruction|(% style="text-align:center; vertical-align:middle; width:118px" %)Er.39|(% style="vertical-align:middle; width:598px" %)((( 397 -✎Check whether it is a man-made emergency shutdown protection, if so, wait for other system faults to be removed and then power on again. 398 - 399 -✎If it is triggered by mistake, please check whether the wiring and function configuration of the DI terminal are normal. 400 -))) 401 -|(% style="text-align:center; vertical-align:middle; width:99px" %)Category 3|(% style="vertical-align:middle; width:275px" %)Encoder battery failure|(% style="vertical-align:middle; width:381px" %)((( 402 -✎During power failure, the multi-turn absolute value motor is not connected to the battery. 403 - 404 -✎The encoder battery voltage is too low, less than 3V. 405 -)))|(% style="text-align:center; vertical-align:middle; width:118px" %)Er.40|(% style="vertical-align:middle; width:598px" %)Replace with a new encoder battery 406 -|(% style="text-align:center; vertical-align:middle; width:99px" %)Category 3|(% style="vertical-align:middle; width:275px" %)Motor (encoder) over temperature|(% style="vertical-align:middle; width:381px" %)The motor encoder detects that the temperature exceeds 90 degrees Celsius.|(% style="text-align:center; vertical-align:middle; width:118px" %)Er.41|(% style="vertical-align:middle; width:598px" %)Check whether the motor is overloaded 407 -|(% style="text-align:center; vertical-align:middle; width:99px" %)Category 3|(% style="vertical-align:middle; width:275px" %)Encoder write faults|(% style="vertical-align:middle; width:381px" %)The encoder write operation does not respond normally|(% style="text-align:center; vertical-align:middle; width:118px" %)Er.42|(% style="vertical-align:middle; width:598px" %)Check whether the encoder and wiring are normal 408 - 409 409 **(4) The 4th category (category 4 for short) clearable warnings** 410 410 411 411 |(% style="text-align:center; vertical-align:middle; width:103px" %)**Category**|(% style="text-align:center; vertical-align:middle; width:271px" %)**Error name**|(% style="text-align:center; vertical-align:middle; width:383px" %)**Cause of fault**|(% style="text-align:center; vertical-align:middle; width:121px" %)**Fault code**|(% style="text-align:center; vertical-align:middle; width:593px" %)**Troubleshooting**