Wiki source code of 10 Malfunctions

Last modified by Theodore Xu on 2025/02/13 17:16

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Leo Wei 1.1 1 = **Faults and warnings handling at startup** =
2
3 == **Position control mode** ==
4
Stone Wu 16.1 5 |=(% style="text-align: center; vertical-align: middle;" %)**Boot process**|=(% style="text-align: center; vertical-align: middle; width: 213px;" %)**Fault phenomenon**|=(% style="text-align: center; vertical-align: middle; width: 163px;" %)**Reason**|=(% style="text-align: center; vertical-align: middle;" %)**Confirmation method**
Leo Wei 1.1 6 |(% rowspan="5" style="vertical-align:middle" %)(((
7 Power supply
8
9 (L1, L2, L3)
10
11 Turn on control supply (L1C, L2C)
12 )))|(% rowspan="3" style="vertical-align:middle; width:213px" %)(((
13 1. Digital tube does not light up
14 1. Voltage indicator does not light up
15 )))|(% style="vertical-align:middle; width:163px" %)Control terminal is disconnected|(% style="vertical-align:middle" %)(((
16 ✎Rewiring
17
18 ✎L1C and L2C power lines are led separately from the socket
19 )))
20 |(% style="vertical-align:middle; width:163px" %)Control the supply voltage failure|(% style="vertical-align:middle" %)Measures the AC voltage between L1C &L2C.
21 |(% style="vertical-align:middle; width:163px" %)Servo drive fault|(% style="vertical-align:middle" %)Contact the agent or customer service
Stone Wu 82.1 22 |(% style="vertical-align:middle; width:213px" %)Panel display “Er.xx”|(% colspan="2" style="vertical-align:middle; width:1118px" %)Refer to [[10.2 Handling of faults and warnings during operation>>||anchor="HFaultsandwarningshandlingduringoperation"]]
Leo Wei 1.1 23 |(% colspan="3" style="vertical-align:middle" %)After removing the fault, the servo drive panel should display "rdy"
24 |(% rowspan="4" style="vertical-align:middle" %)Servo drive enable signal is valid(S-ON is ON)|(% rowspan="2" style="vertical-align:middle; width:213px" %)The axis of servo motor is in a free running state|(% style="vertical-align:middle; width:163px" %)Servo enable signal is invalid|(% style="vertical-align:middle" %)(((
Stone Wu 82.1 25 ✎Check whether group P06 is set the servo enable signal (DI function 1: S-ON). If it is, check whether the corresponding DI terminal logic is valid. If it is invalid,please make it valid. Refer to __[[Group P06 DI/DO configuration>>https://docs.we-con.com.cn/bin/view/Servo/Manual/02%20VD2%20SA%20Series/09%20Parameters/#HGroupP06DI2FDOconfiguration]]__
Leo Wei 1.1 26
Stone Wu 82.1 27 ✎If group P06 parameters have set the servo enable signal, and the corresponding terminal logic is valid, but the panel still displays "rdy", check whether the DI terminal wiring is correct, please refer to__[[ 4 Wiring>>doc:Servo.Manual.02 VD2 SA Series.04 Wiring.WebHome]]__
Leo Wei 1.1 28 )))
29 |(% style="vertical-align:middle; width:163px" %)Control mode error|(% style="vertical-align:middle" %)Check whether the parameter P00-01 is set correctly
Stone Wu 82.1 30 |(% style="vertical-align:middle; width:213px" %)Panel display Er.xx|(% colspan="2" style="vertical-align:middle; width:1118px" %)Refer to [[10.2 Handling of faults and warnings during operation>>||anchor="HFaultsandwarningshandlingduringoperation"]]
Leo Wei 1.1 31 |(% colspan="3" style="vertical-align:middle" %)After troubleshooting, the servo drive panel should display "run"
32 |(% rowspan="2" style="vertical-align:middle" %)Input position instruction|(% style="vertical-align:middle; width:213px" %)The motor does not rotate|(% style="vertical-align:middle; width:163px" %)U0-09 (input instruction pulse number) always displays 0|(% style="vertical-align:middle" %)✎Not input position instruction(((
33 1. Confirm whether DI terminal uses forward drive prohibited (DI function 3: POT) or reverse drive prohibited (DI function 4: NOT).
34 1. Confirm whether DI terminal uses instruction pulse input prohibited (DI function 11: INH)
35 1. When P01-06=0(position instruction source), PLC or other pulse output device do not output pulse. Please use oscilloscope to check whether there is pulse input or check U0-08 (input instruction pulse frequency). Refer to __4 Wiring__
Stone Wu 82.1 36 1. When P01-06=1(position instruction source), please check whether the parameters of group P07 are set correctly. If yes, please confirm whether the DI function 20 (internal multi-segment position enable signal) and the corresponding DI terminal logic are set to be valid. Refer to __[[Group P07 multi-segment position>>https://docs.we-con.com.cn/bin/view/Servo/Manual/02%20VD2%20SA%20Series/09%20Parameters/#HGroupP07multi-segmentposition]]__
Leo Wei 1.1 37 )))
38 |(% colspan="3" style="vertical-align:middle" %)After troubleshooting, the servo motor should be able to rotate normally
39 |(% rowspan="3" style="vertical-align:middle" %)The motor does not rotate smoothly at low speed|(% style="vertical-align:middle; width:213px" %)Unstable low speed|(% style="vertical-align:middle; width:163px" %)Unreasonable gain setting|(% style="vertical-align:middle" %)Please adjust the gain.
40 |(% style="vertical-align:middle; width:213px" %)The motor shaft vibrates left and right|(% style="vertical-align:middle; width:163px" %)Load inertia ratio is too large|(% style="vertical-align:middle" %)After the inertia recognition is complete, performs gain adjustment.
41 |(% colspan="3" style="vertical-align:middle" %)After troubleshooting, the servo motor should be able to rotate normally
42 |(% style="vertical-align:middle" %)Normal operation|(% style="vertical-align:middle; width:213px" %)Inaccurate positioning|(% style="vertical-align:middle; width:163px" %)There is a position deviation that does not meet production requirements|(% style="vertical-align:middle" %)(((
43 ✎Confirm** **the U0-09 value (input instruction pulse number) is consistent with the actual one sent by the host computer. If not, please check confirm whether the motor is blocked.
44
45 ✎Confirm whether the device is vibrating. If yes, adjust the gain.
46
47 ✎Confirm whether the coupling at the motor shaft is locked.
48 )))
49
50 == **Speed control mode** ==
51
Stone Wu 16.1 52 |=(% style="text-align: center; vertical-align: middle;" %)**Boot process**|=(% style="text-align: center; vertical-align: middle;" %)**Fault phenomenon**|=(% style="text-align: center; vertical-align: middle;" %)**Reason**|=(% style="text-align: center; vertical-align: middle;" %)**Confirmation method**
Leo Wei 1.1 53 |(% rowspan="5" style="vertical-align:middle" %)(((
54 Power supply
55
56 (L1, L2, L3)
57
58 Turn on control supply (L1C, L2C)
59 )))|(% rowspan="3" style="vertical-align:middle" %)(((
60 1. Digital tube does not light up
61 1. Voltage indicator does not light up
62 )))|Control terminal is disconnected|(((
63 ✎Rewiring
64
65 ✎L1C and L2C power lines are led separately from the socket
66 )))
67 |Control the supply voltage failure|Measures the AC voltage between L1C &L2C.
68 |Servo drive fault|Contact the agent or customer service
Stone Wu 82.1 69 |(% style="vertical-align:middle" %)Panel display “Er.xx”|(% colspan="2" %)Refer to [[10.2 Handling of faults and warnings during operation>>||anchor="HFaultsandwarningshandlingduringoperation"]]
Leo Wei 1.1 70 |(% colspan="3" style="vertical-align:middle" %)After removing the fault, the servo drive panel should display "rdy"
71 |(% rowspan="4" style="vertical-align:middle" %)Servo drive enable signal is valid(S-ON is ON)|(% rowspan="2" style="vertical-align:middle" %)The axis of servo motor is in a free running state|Servo enable signal is invalid|(((
Stone Wu 82.1 72 ✎Check whether group P06 is set the servo enable signal (DI function 1: S-ON). If it is, check whether the corresponding DI terminal logic is valid. If it is invalid,please make it valid. Refer to __[[Group P06 DI/DO configuration>>https://docs.we-con.com.cn/bin/view/Servo/Manual/02%20VD2%20SA%20Series/09%20Parameters/#HGroupP06DI2FDOconfiguration]]__
Leo Wei 1.1 73
Stone Wu 82.1 74 ✎If group P06 parameters have set the servo enable signal, and the corresponding terminal logic is valid, but the panel still displays "rdy", check whether the DI terminal wiring is correct, please refer to__[[ 4 Wiring>>doc:Servo.Manual.02 VD2 SA Series.04 Wiring.WebHome]]__
Leo Wei 1.1 75 )))
76 |Control mode error|Check whether the parameter P00-01 is set correctly
Stone Wu 82.1 77 |(% style="vertical-align:middle" %)Panel display Er.xx|(% colspan="2" %)Refer to [[10.2 Handling of faults and warnings during operation>>||anchor="HFaultsandwarningshandlingduringoperation"]]
Leo Wei 1.1 78 |(% colspan="3" style="vertical-align:middle" %)After troubleshooting, the servo drive panel should display "run"
79 |(% rowspan="2" style="vertical-align:middle" %)Input torque instruction|(% style="vertical-align:middle" %)The motor does not rotate|U0-03 (input instruction pulse number) always displays 0|(((
80 ✎AI wiring error
81
Stone Wu 82.1 82 When selecting analog input signal, make sure that the connection of analog input terminal is correct. Refer to__[[ 4 Wiring>>doc:Servo.Manual.02 VD2 SA Series.04 Wiring.WebHome]]__.
Leo Wei 1.1 83
84 ✎Not input speed instruction or speed instruction abnormal
85
86 1. When selecting analog input signal, please confirm the AI parameters of group P05 is set correct, and then check the analog input voltage signal. It could be observed by oscilloscope or read by monitoring U0-21 and U0-22.
87 1. When the internal speed instruction is given, please confirm P01-02 (internal speed instruction )is 0.
88 1. When using multi-segment speed function, please confirm the internal speed instruction parameters 0 to 7 of group P01 are right.
89 1. Please confirm whether the ZERO-speed clamp function is used for the DI terminal. (DI function 5: ZCLAMP)
90 )))
91 |(% colspan="3" style="vertical-align:middle" %)After troubleshooting, the servo motor should be able to rotate normally
92 |(% rowspan="3" style="vertical-align:middle" %)The motor does not rotate smoothly at low speed|(% style="vertical-align:middle" %)Unstable low speed|Unreasonable gain setting|Please adjust the gain.
93 |(% style="vertical-align:middle" %)The motor shaft vibrates left and right|Load inertia ratio is too large|After the inertia recognition is complete, performs gain adjustment.
94 |(% colspan="3" style="vertical-align:middle" %)After troubleshooting, the servo motor should be able to rotate normally
95
96 ✎**Note: **VD2F does not support monitoring u0-21 and U0-22.
97
98 == **Torque control mode** ==
99
Stone Wu 16.1 100 |=(% style="text-align: center; vertical-align: middle;" %)**Boot process**|=(% style="text-align: center; vertical-align: middle;" %)**Fault phenomenon**|=(% style="text-align: center; vertical-align: middle;" %)**Reason**|=(% style="text-align: center; vertical-align: middle;" %)**Confirmation method**
Leo Wei 1.1 101 |(% rowspan="5" style="vertical-align:middle" %)(((
102 Power supply
103
104 (L1, L2, L3)
105
106 Turn on control supply (L1C, L2C)
107 )))|(% rowspan="3" style="vertical-align:middle" %)(((
108 1. Digital tube does not light up
109 1. Voltage indicator does not light up
110 )))|(% style="vertical-align:middle" %)Control terminal is disconnected|(% style="vertical-align:middle" %)(((
111 ✎Rewiring
112
113 ✎L1C and L2C power lines are led separately from the socket
114 )))
115 |(% style="vertical-align:middle" %)Control the supply voltage failure|(% style="vertical-align:middle" %)Measures the AC voltage between L1C &L2C.
116 |(% style="vertical-align:middle" %)Servo drive fault|(% style="vertical-align:middle" %)Contact the agent or customer service
Stone Wu 82.1 117 |(% style="vertical-align:middle" %)Panel display “Er.xx”|(% colspan="2" style="vertical-align:middle" %)Refer to [[10.2 Handling of faults and warnings during operation>>||anchor="HFaultsandwarningshandlingduringoperation"]]
Leo Wei 1.1 118 |(% colspan="3" style="vertical-align:middle" %)After removing the fault, the servo drive panel should display "rdy"
119 |(% rowspan="4" style="vertical-align:middle" %)Servo drive enable signal is valid(S-ON is ON)|(% rowspan="2" style="vertical-align:middle" %)The axis of servo motor is in a free running state|(% style="vertical-align:middle" %)Servo enable signal is invalid|(% style="vertical-align:middle" %)(((
Stone Wu 82.1 120 ✎Check whether group P06 is set the servo enable signal (DI function 1: S-ON). If it is, check whether the corresponding DI terminal logic is valid. If it is invalid,please make it valid. Refer to __[[Group P06 DI/DO configuration>>https://docs.we-con.com.cn/bin/view/Servo/Manual/02%20VD2%20SA%20Series/09%20Parameters/#HGroupP06DI2FDOconfiguration]]__
Leo Wei 1.1 121
Stone Wu 82.1 122 ✎If group P06 parameters have set the servo enable signal, and the corresponding terminal logic is valid, but the panel still displays "rdy", check whether the DI terminal wiring is correct, please refer to__[[ 4 Wiring>>doc:Servo.Manual.02 VD2 SA Series.04 Wiring.WebHome]]__
Leo Wei 1.1 123 )))
124 |(% style="vertical-align:middle" %)Control mode error|(% style="vertical-align:middle" %)Check whether the parameter P00-01 is set correctly
Stone Wu 82.1 125 |(% style="vertical-align:middle" %)Panel display Er.xx|(% colspan="2" style="vertical-align:middle" %)Refer to [[10.2 Handling of faults and warnings during operation>>||anchor="HFaultsandwarningshandlingduringoperation"]]
Leo Wei 1.1 126 |(% colspan="3" style="vertical-align:middle" %)After troubleshooting, the servo drive panel should display "run"
127 |(% rowspan="2" style="vertical-align:middle" %)Input speed instruction|(% style="vertical-align:middle" %)The motor does not rotate|(% style="vertical-align:middle" %)U0-03 (input instruction pulse number) always displays 0|(% style="vertical-align:middle" %)(((
128 ✎AI wiring error
129
Stone Wu 82.1 130 When selecting analog input signal, make sure that the connection of analog input terminal is correct. Refer to__[[ 4 Wiring>>doc:Servo.Manual.02 VD2 SA Series.04 Wiring.WebHome]]__.
Leo Wei 1.1 131
132 ✎Not input torque instruction
133
134 1. When selecting analog input signal, please confirm the AI parameters of group P05 is set correct, and then check the analog input voltage signal. It could be observed by oscilloscope or read by monitoring U0-21 and U0-22.
135 1. When the internal speed instruction is given, please confirm P01-08 (torque instruction keyboard set value) is 0.
136 )))
137 |(% colspan="3" style="vertical-align:middle" %)After troubleshooting, the servo motor should be able to rotate normally
138 |(% rowspan="3" style="vertical-align:middle" %)The motor does not rotate smoothly at low speed|(% style="vertical-align:middle" %)Unstable low speed|(% style="vertical-align:middle" %)Unreasonable gain setting|(% style="vertical-align:middle" %)Please adjust the gain.
139 |(% style="vertical-align:middle" %)The motor shaft vibrates left and right|(% style="vertical-align:middle" %)Load inertia ratio is too large|(% style="vertical-align:middle" %)After the inertia recognition is complete, performs gain adjustment.
140 |(% colspan="3" %)After troubleshooting, the servo motor should be able to rotate normally
141
142 ✎**Note: **VD2F does not support monitoring u0-21 and U0-22.
143
144 = **Faults and warnings handling during operation ** =
145
Stone Wu 14.1 146 == **Overview** ==
Leo Wei 1.1 147
148 The faults and warnings of Wecon VD2 series servo drives are graded according to their severity, which can be divided into four grades: Category 1, Category 2, Category 3, Category 4. Severity level: Category 1> Category 2> Category 3 > Category 4, the specific classifications are as follows:
149
Stone Wu 10.7 150 * Category 1: faults cannot be cleared;
151 * Category 2: faults are clearable;
152 * Category 3: faults are clearable;
153 * Category 4: warnings are clearable.
Leo Wei 1.1 154
155 Among them, "clearable" means that the panel stops the fault display state by giving a "clear signal". The specific operations are as follows:
156
157 1. Set the function code P10-03=1 (fault clearing) or use DI function 02 (02-A-CLR, fault and warning clearing) and set it to logic valid, which can stop the fault display on the panel.
158 1. The clearing method of category 2 and category 3 clearable faults: first turn off the servo enable signal (set S-ON to OFF), then set P10-03=1 or use DI function 02.
Stone Wu 4.1 159 1. The clearing method of category 4 of clearable warnings: set P10-03=1 or use DI function 02.
Leo Wei 1.1 160
Stone Wu 5.1 161 |(% style="text-align:center; vertical-align:middle" %)(((
162 (% style="text-align:center" %)
163 [[image:ksjakfjk.png]]
164 )))
Leo Wei 1.1 165 |For some faults and warnings, you must change the settings to eliminate the causes before they can be cleared, but clearing does not mean that the changes take effect. For the changes that need to be re-powered to take effect, the power must be re-powered. For the changes that need to be stopped to take effect, the servo enable must be turned off. After the change takes effect, the servo drive can operate normally.
166
167 Associated function codes
168
Stone Wu 16.1 169 |=(% style="text-align: center; vertical-align: middle; width: 131px;" %)**Function Code**|=(% style="text-align: center; vertical-align: middle; width: 160px;" %)**Name**|=(% style="text-align: center; vertical-align: middle; width: 172px;" %)(((
Leo Wei 1.1 170 **Setting method**
Stone Wu 16.1 171 )))|=(% style="text-align: center; vertical-align: middle; width: 181px;" %)(((
Leo Wei 1.1 172 **Effective time**
Stone Wu 16.1 173 )))|=(% style="text-align: center; vertical-align: middle; width: 138px;" %)**Default value**|=(% style="text-align: center; vertical-align: middle; width: 96px;" %)**Range**|=(% style="text-align: center; vertical-align: middle; width: 552px;" %)**Definition**|=(% style="text-align: center; vertical-align: middle;" %)**Unit**
Leo Wei 1.1 174 |(% style="text-align:center; vertical-align:middle; width:131px" %)P10-03|(% style="text-align:center; vertical-align:middle; width:160px" %)Fault clearing|(% style="text-align:center; vertical-align:middle; width:172px" %)(((
175 Operation setting
176 )))|(% style="text-align:center; vertical-align:middle; width:181px" %)(((
177 immediately Effective
178 )))|(% style="text-align:center; vertical-align:middle; width:138px" %)0|(% style="text-align:center; vertical-align:middle; width:96px" %)0 to 1|(% style="width:552px" %)(((
179 0: No operation
180
181 1: For clearable faults, after the cause of fault is removed, and write 1 to the function code, the drive will stop the fault display and enter the Rdy (or RUN) state again.
182
183 ✎**Note:** If the servo S-ON is valid, when the fault is removed and cleared, the servo will directly enter the Run state. When performing fault clearing actions, be sure to stop sending control instructions such as pulses to ensure personal safety.
184 )))|(% style="text-align:center; vertical-align:middle" %)-
185
186 Associated function number:
187
Stone Wu 16.1 188 |(% style="text-align:center; vertical-align:middle" %)**Code**|(% style="text-align:center; vertical-align:middle; width:108px" %)**Name**|(% style="text-align:center; vertical-align:middle; width:303px" %)**Function name**|(% style="text-align:center; vertical-align:middle; width:779px" %)**Function**
189 |(% style="text-align:center; vertical-align:middle" %)2|(% style="text-align:center; vertical-align:middle; width:108px" %)A-CLR|(% style="text-align:center; vertical-align:middle; width:303px" %)Fault and warning clearing|(% style="width:779px" %)(((
Leo Wei 1.1 190 DI port logic is invalid, no reset faults and warnings
191
192 DI port logic is valid, reset faults and warnings
193 )))
194
195 VD2 series servo drives have a fault recording function, which could record the last 5 faults and the last 5 warning names and the status parameters of servo drive when the fault or warning occurs. After the fault or warning is cleared, the fault record will still save the fault and warning.
196
Stone Wu 82.1 197 The current fault code could be viewed through the monitoring parameter U1-01, and the current warning code could be viewed through U1-02. The monitoring U1-16 to U1-25 could display the last 5 fault codes and warning codes. Please refer to __[[Group U1 Warning monitoring>>https://docs.we-con.com.cn/bin/view/Servo/Manual/02%20VD2%20SA%20Series/09%20Parameters/#HGroupU1Warningmonitoring]]__.
Leo Wei 1.1 198
199 == **Fault and warning code table** ==
200
Stone Wu 16.1 201 **The first category (category 1 for short) The fault could not be cleared**
Leo Wei 1.1 202
Stone Wu 16.1 203 |=(% style="width: 114px;" %)**Category**|=(% style="width: 300px;" %)**Error name**|=(% style="width: 92px;" %)**Fault code**|=(% style="width: 330px;" %)**Content**|=(% style="width: 105px;" %)**Whether Clearable**|=(% style="width: 135px;" %)**Operation**
Stone Wu 10.7 204 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Parameter destruction|(% style="width:92px" %)Er.01|(% style="width:330px" %)Abnormal servo internal parameters|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
205 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Parameter storage error|(% style="width:92px" %)Er.02|(% style="width:330px" %)Abnormal servo internal parameters|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
206 |(% style="width:114px" %)Category 1|(% style="width:300px" %)ADC reference source faults|(% style="width:92px" %)Er.03|(% style="width:330px" %)Abnormal ADC reference source|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
207 |(% style="width:114px" %)Category 1|(% style="width:300px" %)AD current sampling conversion error|(% style="width:92px" %)Er.04|(% style="width:330px" %)AD current sampling conversion error|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
208 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Abnormal FPGA communication|(% style="width:92px" %)Er.05|(% style="width:330px" %)Abnormal FPGA communication|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
209 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Wrong FPGA program version|(% style="width:92px" %)Er.06|(% style="width:330px" %)Wrong FPGA program version|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
210 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Clock abnormal|(% style="width:92px" %)Er.07|(% style="width:330px" %)Clock abnormal|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
211 |(% style="width:114px" %)Category 1|(% style="width:300px" %)ADC conversion undone|(% style="width:92px" %)Er.60|(% style="width:330px" %)ADC conversion error|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
212 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Internal software fault|(% style="width:92px" %)Er.61|(% style="width:330px" %)Abnormal servo internal software|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
213 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Internal software fault|(% style="width:92px" %)Er.62|(% style="width:330px" %)Abnormal servo internal software|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
214 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Internal software fault|(% style="width:92px" %)Er.63|(% style="width:330px" %)Abnormal servo internal software|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
215 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Internal software fault|(% style="width:92px" %)Er.64|(% style="width:330px" %)Abnormal servo internal software|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
216 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Internal software fault|(% style="width:92px" %)Er.65|(% style="width:330px" %)Abnormal servo internal software|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
217 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Motor model error|(% style="width:92px" %)Er.26|(% style="width:330px" %)Motor model error|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
Mora Zhou 90.1 218 |(% style="width:107px" %)Category 1|(% style="width:233px" %)Encoder disconnection|Er.27|The encoder cable is incorrectly connected|Yes|Stop immediately
Stone Wu 10.7 219 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Encoder Z pulse lost|(% style="width:92px" %)Er.28|(% style="width:330px" %)Encoder Z pulse lost|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
220 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Encoder UVW signal error|(% style="width:92px" %)Er.30|(% style="width:330px" %)Encoder UVW signal error|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
221 |(% style="width:114px" %)Category 1|(% style="width:300px" %)(((
222 Exceeds motor
Leo Wei 1.1 223
Stone Wu 10.7 224 maximum speed
225 )))|(% style="width:92px" %)Er.32|(% style="width:330px" %)(((
226 Exceeds motor
Leo Wei 1.1 227
Stone Wu 10.7 228 maximum speed
229 )))|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
230 |(% style="width:114px" %)Category 1|(% style="width:300px" %)Over current|(% style="width:92px" %)Er.20|(% style="width:330px" %)Servo drive hardware overcurrent|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
231 |(% style="width:114px" %)Category 1|(% style="width:300px" %)The brake resistor is turned on abnormally|(% style="width:92px" %)Er.24|(% style="width:330px" %)The brake resistor of servo drive is turned on abnormally|(% style="width:105px" %)No|(% style="width:135px" %)Stop immediately
Leo Wei 1.1 232
Stone Wu 16.1 233 **The 2nd category (category 2 for short) clearable faults**
Leo Wei 1.1 234
Stone Wu 16.1 235 |=(% style="width: 107px;" %)**Category**|=(% style="width: 233px;" %)**Error name**|=**Fault code**|=**Content**|=**Whether Clearable**|=**Operation**
Stone Wu 12.1 236 |(% style="width:107px" %)Category 2|(% style="width:233px" %)Main power supply overvoltage|Er.22|Main power supply overvoltage|Yes|Stop immediately
237 |(% style="width:107px" %)Category 2|(% style="width:233px" %)Power line disconnection|Er.31|The power cable is incorrectly connected|Yes|Stop immediately
Leo Wei 1.1 238
Stone Wu 16.1 239 **The 3rd Category (category 3 for short) clearable faults**
Leo Wei 1.1 240
Stone Wu 16.1 241 |=(% style="width: 109px;" %)**Category**|=(% style="width: 277px;" %)**Error name**|=**Fault code**|=**Content**|=**Whether Clearable**|=**Operation**
Stone Wu 12.1 242 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Main power supply under voltage|Er.21|Main power supply under voltage|Yes|Stop immediately
243 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Braking resistor is not connected|Er.23|Braking resistor is not connected|Yes|Stop immediately
244 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Braking resistor resistance is too large|Er.25|Braking resistor resistance is too large|Yes|Stop immediately
245 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Power module is over temperature|Er.33|Power module is over temperature|Yes|Stop immediately
246 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Motor overload protection|Er.34|Motor overload protection|Yes|Stop immediately
247 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Electronic gear ratio exceeds limit|Er.35|Electronic gear ratio exceeds limit|Yes|Stop immediately
248 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Position deviation is too large|Er.36|Position deviation is too large|Yes|Stop immediately
249 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Torque saturation abnormal|Er.37|Torque saturation abnormal|Yes|Stop immediately
250 |(% style="width:109px" %)Category 3|(% style="width:277px" %)(((
Stone Wu 10.10 251 Main circuit electricity
Leo Wei 1.1 252
Stone Wu 10.10 253 is lack of phase
254 )))|Er.38|(((
255 Main circuit electricity
Leo Wei 1.1 256
Stone Wu 10.10 257 is lack of phase
258 )))|Yes|Stop immediately
Stone Wu 12.1 259 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Emergency stop|Er.39|Triggered the emergency stop signal|Yes|Stop immediately
260 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Encoder battery failure|Er.40|Encoder battery failure|Yes|Stop immediately
261 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Motor (encoder) over temperature|Er.41|Motor (encoder) over temperature|Yes|Stop immediately
262 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Encoder write faults|Er.42|The encoder fails to write data|Yes|Stop immediately
Mora Zhou 91.1 263 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Drive overload alarm|Er.43|The drive exceeds the power limit for more than 20 minutes|Yes|Stop immediately
264 |(% style="width:109px" %)Category 3|(% style="width:277px" %)Drive stall over temperature alarm|Er.45|The drive controls the motor and it is stalled|Yes|Stop immediately
Leo Wei 1.1 265
Stone Wu 16.1 266 **The 4th category (category 4 for short) clearable warnings**
Leo Wei 1.1 267
Stone Wu 16.1 268 |=(% style="width: 100px;" %)**Category**|=(% style="width: 294px;" %)**Error name**|=**Fault code**|=(% style="width: 392px;" %)**Content**|=(% style="width: 96px;" %)**Whether Clearable**|=(% style="width: 115px;" %)**Operation**
269 |(% style="width:100px" %)Category 4|(% style="width:294px" %)Overspeed alarm|A-81|(% style="width:392px" %)Motor exceeds the speed limit|(% style="width:96px" %)Yes|(% style="width:115px" %)Continue to run
270 |(% style="width:100px" %)Category 4|(% style="width:294px" %)Overload|A-82|(% style="width:392px" %)The motor was run continuously with a torque exceeding the rated value|(% style="width:96px" %)Yes|(% style="width:115px" %)Continue to run
271 |(% style="width:100px" %)Category 4|(% style="width:294px" %)Braking resistor is over temperature or overloaded|A-83|(% style="width:392px" %)Braking resistor is over temperature or overloaded|(% style="width:96px" %)Yes|(% style="width:115px" %)Continue to run
272 |(% style="width:100px" %)Category 4|(% style="width:294px" %)Parameter modification that needs to be powered on again|A-84|(% style="width:392px" %)Modify the parameter that needs to be powered on again|(% style="width:96px" %)Yes|(% style="width:115px" %)Continue to run
273 |(% style="width:100px" %)Category 4|(% style="width:294px" %)Receive position pulse when servo is OFF|A-85|(% style="width:392px" %)Servo drive receives position pulse when it is OFF|(% style="width:96px" %)Yes|(% style="width:115px" %)Continue to run
274 |(% style="width:100px" %)Category 4|(% style="width:294px" %)Input pulse frequency is too high|A-86|(% style="width:392px" %)Input pulse frequency is too high|(% style="width:96px" %)Yes|(% style="width:115px" %)Continue to run
Stone Wu 11.1 275 |(% style="width:100px" %)Category 4|(% style="width:294px" %)(((
276 Main circuit momentary
Leo Wei 1.1 277
Stone Wu 11.1 278 power off
Stone Wu 16.1 279 )))|A-88|(% style="width:392px" %)(((
Leo Wei 1.1 280 Main circuit momentary
281
282 power off
Stone Wu 16.1 283 )))|(% style="width:96px" %)Yes|(% style="width:115px" %)Continue to run
284 |(% style="width:100px" %)Category 4|(% style="width:294px" %)DI port configuration is duplicate|A-89|(% style="width:392px" %)DI port configuration is duplicate|(% style="width:96px" %)Yes|(% style="width:115px" %)Continue to run
285 |(% style="width:100px" %)Category 4|(% style="width:294px" %)DO port configuration is duplicate|A-90|(% style="width:392px" %)DO port configuration is duplicate|(% style="width:96px" %)Yes|(% style="width:115px" %)Continue to run
286 |(% style="width:100px" %)Category 4|(% style="width:294px" %)Parameter modification is too frequent|A-91|(% style="width:392px" %)Parameter modification is too frequent|(% style="width:96px" %)Yes|(% style="width:115px" %)Continue to run
Stone Wu 11.1 287 |(% style="width:100px" %)Category 4|(% style="width:294px" %)(((
Leo Wei 1.1 288 low encoder battery voltage
289
Stone Wu 11.1 290 Warning
Stone Wu 16.1 291 )))|A-92|(% style="width:392px" %)The battery voltage of encoder is less than 3.1V|(% style="width:96px" %)Yes|(% style="width:115px" %)Continue to run
Stone Wu 11.1 292 |(% style="width:100px" %)Category 4|(% style="width:294px" %)(((
Leo Wei 1.1 293 Encoder read and write
294
295 check abnormal and frequency is too high
Stone Wu 16.1 296 )))|A-93|(% style="width:392px" %)(((
Stone Wu 11.1 297 Encoder read and write
Leo Wei 1.1 298
Stone Wu 11.1 299 check abnormal and frequency is too high
Stone Wu 16.1 300 )))|(% style="width:96px" %)Yes|(% style="width:115px" %)Continue to run
Stone Wu 15.1 301
Stone Wu 80.5 302 = **Troubleshooting** =
Stone Wu 15.1 303
304 **Er.01 Parameter destruction**
305
306 Fault
307
Stone Wu 24.1 308 |=(% style="width: 460px;" %)**Servo drive panel display**|=(% style="width: 615px;" %)**Fault name**
Mora Zhou 87.2 309 |(% style="width:460px" %)(((
310 (% style="text-align:center" %)
311 [[image:image-20220709173736-1.png]]
312 )))|(% style="width:615px" %)Parameter destruction
Stone Wu 15.1 313
314 Troubleshooting
315
Stone Wu 17.1 316 |=(% style="width: 310px;" %)**Reason**|=(% style="width: 516px;" %)**Troubleshooting methods**|=(% style="width: 250px;" %)**Handling**
317 |(% style="width:310px" %)EEPROM could not be read and written|(% style="width:516px" %)Factory reset the parameter (P10-02=1) and power on again. If the servo drive still alarms after multiple operations, it is faulty.|(% style="width:250px" %)Please contact the technician.
Stone Wu 15.1 318
319 **Er.02 Parameter storage error**
320
321 Fault
322
Mora Zhou 87.2 323 |=(% style="width: 604px;" %)**Servo drive panel display**|=(% style="width: 817px;" %)**Fault name**
324 |(% style="width:604px" %)(((
325 (% style="text-align:center" %)
326 [[image:image-20220709165407-2.png]]
327 )))|(% style="width:817px" %)Parameter storage error
Stone Wu 15.1 328
329 Troubleshooting
330
Stone Wu 18.1 331 |=(% style="width: 245px;" %)**Reason**|=(% style="width: 423px;" %)**Troubleshooting methods**|=(% style="width: 408px;" %)**Handling**
332 |(% style="width:245px" %)Firmware upgraded|(% style="width:423px" %)Check whether the program has been upgraded.|(% style="width:408px" %)Power on the servo drive again
333 |(% style="width:245px" %)Parameter read and write exceptions|(% style="width:423px" %)After a parameter is changed, power it on again and check whether the parameter is saved|(% style="width:408px" %)If the parameters are not saved after multiple power-on, contact technician.
334 |(% style="width:245px" %)Servo drive firmware faulty|(% style="width:423px" %)(((
Stone Wu 15.1 335 Check if the servo drive monitoring quantity U2-04 (firmware version) is in the following range.
336
337 VD2-0xxSA1G model: earlier than V1.14.
338
339 VD2F-0xxSA1P model: earlier than V1.02
Stone Wu 18.1 340 )))|(% style="width:408px" %)(((
Stone Wu 15.1 341 VD2-0xxSA1G model: Contact manufacturer to upgrade the firmware to V1.14 and above.
342
343 VD2F-0xxSA1P model: Contact technician to upgrade the firmware to V1.02 and above.
344 )))
345
346 **Er.03 ADC reference source fault**
347
348 Fault
349
Stone Wu 24.1 350 |=(% style="width: 459px;" %)**Servo drive panel display**|=(% style="width: 617px;" %)**Fault name**
Mora Zhou 87.2 351 |(% style="width:459px" %)(((
352 (% style="text-align:center" %)
353 [[image:image-20220709165412-3.png]]
354 )))|(% style="width:617px" %)ADC reference source fault
Stone Wu 15.1 355
356 Troubleshooting
357
Stone Wu 19.1 358 |=(% style="width: 284px;" %)**Reason**|=(% style="width: 495px;" %)**Troubleshooting methods**|=(% style="width: 297px;" %)**Handling**
359 |(% style="width:284px" %)The internal analog reference source of the drive is not accurate|(% style="width:495px" %)Factory reset the parameter (P10-02=1) and power on again. If the servo drive still alarms after multiple operations, it is faulty.|(% style="width:297px" %)If there is still alarm after multiple power-on, contact the technician.
Stone Wu 15.1 360
361 **Er.04 AD current sampling conversion error**
362
363 Fault
364
Stone Wu 16.1 365 |=**Servo drive panel display**|=**Fault name**
Mora Zhou 87.2 366 |(((
367 (% style="text-align:center" %)
368 [[image:image-20220709165421-4.png]]
369 )))|AD current sampling conversion error
Stone Wu 15.1 370
371 Troubleshooting
372
Stone Wu 19.1 373 |=(% style="width: 248px;" %)**Reason**|=(% style="width: 508px;" %)**Troubleshooting methods**|=(% style="width: 320px;" %)**Handling**
374 |(% style="width:248px" %)Current sampling timeout|(% rowspan="2" style="width:508px" %)Factory reset the parameter (P10-02=1) and power on again. If the servo drive still alarms after multiple operations, it is faulty.|(% rowspan="2" style="width:320px" %)If there is still alarm after multiple power-on, contact the technician.
375 |(% style="width:248px" %)current sensor error
Stone Wu 15.1 376
377 **Er.05 FPGA communication abnormal**
378
379 Fault
380
Stone Wu 24.1 381 |=(% style="width: 467px;" %)**Servo drive panel display**|=(% style="width: 608px;" %)**Fault name**
Mora Zhou 87.2 382 |(% style="width:467px" %)(((
383 (% style="text-align:center" %)
384 [[image:image-20220709165428-5.png]]
385 )))|(% style="width:608px" %)FPGA communication abnormal
Stone Wu 15.1 386
387 Troubleshooting
388
Stone Wu 16.1 389 |=(% style="width: 253px;" %)**Reason**|=(% style="width: 504px;" %)**Troubleshooting methods**|=**Handling**
390 |(% style="width:253px" %)FPGA communication abnormal|(% style="width:504px" %)Factory reset the parameter (P10-02=1) and power on again. If the servo drive still alarms after multiple operations, it is faulty.|If there is still alarm after multiple power-on, contact the technician.
Stone Wu 15.1 391
392 **Er.06 Wrong FPGA program version**
393
394 Fault
395
Stone Wu 24.1 396 |=(% style="width: 460px;" %)**Servo drive panel display**|=(% style="width: 615px;" %)**Fault name**
Mora Zhou 87.2 397 |(% style="width:460px" %)(((
398 (% style="text-align:center" %)
399 [[image:image-20220709165434-6.png]]
400 )))|(% style="width:615px" %)Wrong FPGA program version
Stone Wu 15.1 401
402 Troubleshooting
403
Stone Wu 19.1 404 |=**Reason**|=(% style="width: 482px;" %)**Troubleshooting methods**|=(% style="width: 327px;" %)**Handling**
405 |The FPGA program version does not match firmware version|(% style="width:482px" %)Check whether the monitoring quantity of servo drive U2-04 (firmware version) and U2-05 (hardware version) conform to the following table|(% style="width:327px" %)Contact technical to upgrade FPGA (hardware version)
406 |Servo drive fault|(% style="width:482px" %)Factory reset the parameter (P10-02=1) and power on again. If the servo drive still alarms after multiple operations, it is faulty.|(% style="width:327px" %)If there is still alarm after multiple power-on, contact the technician.
Stone Wu 15.1 407
Stone Wu 16.1 408 |=**Firmware version**|=**Hardware version**
Stone Wu 15.1 409 |1.00|1.00
410 |1.10|1.01
411 |1.11|1.01
412 |1.12|1.01
413 |1.13|1.01
414 |1.14|1.01
415
416 Table 10-1 The firmware version and hardware version relationship of VD2-0SA1G servo drive
417
418 **Er.07 Clock abnormal**
419
420 Fault
421
Stone Wu 24.1 422 |=(% style="width: 475px;" %)**Servo drive panel display**|=(% style="width: 600px;" %)**Fault name**
Mora Zhou 87.2 423 |(% style="width:475px" %)(((
424 (% style="text-align:center" %)
425 [[image:image-20220709165440-7.png]]
426 )))|(% style="width:600px" %)Clock abnormal
Stone Wu 15.1 427
428 Troubleshooting
429
Stone Wu 19.1 430 |=(% style="width: 226px;" %)**Reason**|=(% style="width: 492px;" %)**Troubleshooting methods**|=(% style="width: 358px;" %)**Handling**
431 |(% rowspan="2" style="width:226px" %)External interference|(% style="width:492px" %)Check for strong magnetic fields nearby|(% style="width:358px" %)Eliminate nearby strong magnetic interference
432 |(% style="width:492px" %)Check whether there are sources of interference such as power supply inverter equipment nearby|(% style="width:358px" %)Separate strong and weak power as much as possible, with good ground contact between motor and servo drive, and keep away from power cable wiring.
433 |(% style="width:226px" %)Servo drive fault|(% style="width:492px" %)Factory reset the parameter (P10-02=1) and power on again. If the servo drive still alarms after multiple operations, it is faulty.|(% style="width:358px" %)If there is still alarm after multiple power-on, contact the technician.
Stone Wu 15.1 434
435 **Er.20 Overcurrent**
436
437 Fault
438
Stone Wu 24.1 439 |=(% style="width: 470px;" %)**Servo drive panel display**|=(% style="width: 605px;" %)**Fault name**
Mora Zhou 87.2 440 |(% style="width:470px" %)(((
441 (% style="text-align:center" %)
442 [[image:image-20220709165445-8.png]]
443 )))|(% style="width:605px" %)Overcurrent
Stone Wu 15.1 444
445 Troubleshooting
446
Stone Wu 23.1 447 |=(% style="width: 249px;" %)**Reason**|=(% style="width: 481px;" %)**Troubleshooting methods**|=(% style="width: 346px;" %)**Handling**
Stone Wu 19.1 448 |(% style="width:249px" %)The UVW phase sequence of motor power cable is incorrect|(% style="width:481px" %)Check whether the phase sequence of the motor power cable on the servo drive side and motor side corresponds to each other.|(% style="width:346px" %)Connect correctly according to UVW on the drive side and UVW on the motor side
449 |(% style="width:249px" %)Motor power lines are short-circuited|(% style="width:481px" %)Check whether power line UVW is short-circuited to PE|(% style="width:346px" %)Replace motor power line
450 |(% style="width:249px" %)The motor power line wiring port is poorly contacted|(% style="width:481px" %)Check whether the motor power line connection port is connected reliably|(% style="width:346px" %)Tighten the fixing screws of the motor power line connection ports
451 |(% rowspan="4" style="width:249px" %)Abnormal braking resistance|(% style="width:481px" %)Internal brake resistance wiring error: check whether C, D are connected to the short cap and the contact is normal|(% style="width:346px" %)Connect the short cap or short wire between C and D reliably
452 |(% style="width:481px" %)External braking resistor wiring error: Check whether the external resistor is connected reliably between P+ and C.|(% style="width:346px" %)External braking resistance is reliably strung between P+ and C
453 |(% style="width:481px" %)Short-circuit of the built-in brake resistance: Check whether the built-in brake resistance is short-circuit.|(% style="width:346px" %)(((
Stone Wu 15.1 454 Remove the shorting cap between C and D, and reliably string the external braking resistor of equal resistance between P+ and C.
455
456 Contact technician to replace the internal braking resistor
457 )))
Stone Wu 19.1 458 |(% style="width:481px" %)The resistance value of the external braking resistor is too small: Test the resistance value of the external braking resistor actually selected and compare it with the recommended braking resistor to confirm whether the resistance value of the actual resistor is too small|(% style="width:346px" %)Choose a suitable external braking resistor
459 |(% rowspan="3" style="width:249px" %)Encoder wiring error; loose plug|(% style="width:481px" %)Check whether the cable port (CN1) of the encoder is properly connected|(% style="width:346px" %)Tighten the fixing screws on the CN1 port
460 |(% style="width:481px" %)Check whether the servo drive CN1 port jack is deformed|(% style="width:346px" %)If the cable is deformed, replace the cable or its port
461 |(% style="width:481px" %)Check whether both ends of the rectangular connector are reliably connected|(% style="width:346px" %)Make sure that both ends of the rectangular connector are connected reliably; Replace it with an encoder cable with higher connection reliability.
462 |(% rowspan="2" style="width:249px" %)Unreasonable parameter settings|(% style="width:481px" %)Check whether P03-02 (Load rigidity Level) is set properly|(% style="width:346px" %)Reduce the P03-02 (load stiffness level) setting value appropriately
463 |(% style="width:481px" %)Check whether the gain parameters are set properly, resulting in overshoot|(% style="width:346px" %)Adjust gain parameters reasonably
464 |(% style="width:249px" %)Frequent acceleration and deceleration|(% style="width:481px" %)Check whether the acceleration and deceleration motion is frequent or the acceleration and deceleration time is too small|(% style="width:346px" %)Appropriately extend the acceleration and deceleration time
465 |(% style="width:249px" %)Internal servo drive fault|(% style="width:481px" %)Cross-verification. Use the normal motor, encoder cable to connect to the servo drive, only connect the encoder cable. If the servo drive still alarm, it is failure.|(% style="width:346px" %)Contact technician for repair
Stone Wu 15.1 466
467 **Er.21 Main power supply undervoltage**
468
469 Fault
470
Stone Wu 24.1 471 |=(% style="width: 467px;" %)**Servo drive panel display**|=(% style="width: 608px;" %)**Fault name**
Mora Zhou 87.2 472 |(% style="width:467px" %)(((
473 (% style="text-align:center" %)
474 [[image:image-20220709165459-10.png]]
475 )))|(% style="width:608px" %)Main power supply undervoltage
Stone Wu 15.1 476
477 Reason: DC bus voltage is lower than the fault value.
478
Stone Wu 16.1 479 * 220V drive: DC bus voltage normal value is 310V; DC bus voltage fault value is 200V.
480 * 380V drive: DC bus voltage normal value is 540V; DC bus voltage fault value is 420V.
Stone Wu 15.1 481
482 Troubleshooting
483
Stone Wu 19.1 484 |=(% style="width: 255px;" %)**Reason**|=(% style="width: 466px;" %)**Troubleshooting methods**|=(% style="width: 355px;" %)**Handling**
485 |(% style="width:255px" %)Power-off when VD2A drive is enabled|(% style="width:466px" %)Check whether the servo drive is Power off when logic is valid.and the S-ON function is enabled in the P06 “DIDO Function configuration parameter”.|(% style="width:355px" %)It belongs to servo internal software logic. When the indicator light on the servo drive panel goes out automatically, the alarm will be removed automatically.
486 |(% style="width:255px" %)The power supply is unstable or OFF.|(% style="width:466px" %)Check whether the drive input power specifications meet the following specifications:
Stone Wu 15.1 487 220V drive: Valid value is 198V to 242V.
Stone Wu 16.1 488 380V drive: Valid value is 342V to 440V.|(% style="width:355px" %)Use after the power supply is stable;
Stone Wu 15.1 489 Increase power supply capacity
Stone Wu 19.1 490 |(% style="width:255px" %)The voltage drops during operation of the servo drive|(% style="width:466px" %)Check whether the servo drive shares the same power supply with other high loads|(% style="width:355px" %)(((
Stone Wu 15.1 491 Turn off other loads from the same main circuit power supply.
492
493 Separate power supply for servo drives
494 )))
Stone Wu 19.1 495 |(% style="width:255px" %)Missing phase (3-phase power supply operating on single-phase power)|(% style="width:466px" %)(((
Stone Wu 15.1 496 Check if the main circuit wiring is correct
497
498 VD2A: single-phase 220V input connected to L1, L3.
499
500 VD2 B: single-phase 220V input connected to L1, L3, and single-phase 220V input connected to L1C, L2C.
501
502 VD2 B: three-phase 220V input connected to L1, L2, L3.
503
504 VD2F: single-phase 220V input connected to L1, L2
Stone Wu 16.1 505 )))|(% style="width:355px" %)Connect the main circuit wiring correctly
Stone Wu 19.1 506 |(% style="width:255px" %)Internal servo drive fault|(% style="width:466px" %)Observe whether the monitoring quantity U0-31 (bus voltage) is in the following range:
Stone Wu 15.1 507 220V drive: U0-31 less than 200V;
Stone Wu 16.1 508 380V drive: U0-31 less than 400V.|(% style="width:355px" %)Contact technician for repair
Stone Wu 15.1 509
Jim 87.1 510 **Er.22 Main power supply overvoltage**
Stone Wu 15.1 511
512 Fault
513
Stone Wu 24.1 514 |=(% style="width: 457px;" %)**Servo drive panel display**|=(% style="width: 618px;" %)**Fault name**
Mora Zhou 87.2 515 |(% style="width:457px" %)(((
516 (% style="text-align:center" %)
517 [[image:image-20220709165541-11.png]]
518 )))|(% style="width:618px" %)Main power supply overvoltage
Stone Wu 15.1 519
Jim 87.1 520 Reason: DC bus voltage is bigger than the fault value.
Stone Wu 15.1 521
522 1. 220V drive: DC bus voltage normal value is 310V; DC bus voltage fault value is 390V.
523 1. 380V drive: DC bus voltage normal value is 540V; DC bus voltage fault value is 670V.
524
525 Troubleshooting
526
Stone Wu 23.1 527 |=(% style="width: 236px;" %)**Reason**|=(% style="width: 476px;" %)**Troubleshooting methods**|=(% style="width: 364px;" %)**Handling**
Stone Wu 19.1 528 |(% style="width:236px" %)The input voltage is too high|(% style="width:476px" %)Check whether the drive input power specifications meet the following specifications:
Stone Wu 15.1 529 220V drive: Valid value is 198V to 242V.
Stone Wu 19.1 530 380V drive: Valid value is 342V to 440V.|(% style="width:364px" %)Replace or adjust power supply
531 |(% style="width:236px" %)The power supply is not stable or struck by lightning|(% style="width:476px" %)Check whether the input power supply of the servo drive meets the specifications and monitor whether it has been struck by lightning.|(% style="width:364px" %)(((
Stone Wu 15.1 532 used after the power supply is stable
533
534 Connect to surge suppressor
535 )))
Stone Wu 19.1 536 |(% rowspan="4" style="width:236px" %)Abnormal braking resistance|(% style="width:476px" %)Internal brake resistance wiring error: check whether C, D are connected to the short cap and the contact is normal|(% style="width:364px" %)Connect the short cap or short wire between C and D reliably
537 |(% style="width:476px" %)External braking resistor wiring error: Check whether the external resistor is connected reliably between P+ and C.|(% style="width:364px" %)External braking resistance is reliably strung between P+ and C
538 |(% style="width:476px" %)Short-circuit of the built-in brake resistance: Check whether the built-in brake resistance is short-circuit.|(% style="width:364px" %)(((
Stone Wu 15.1 539 Remove the shorting cap between C and D, and reliably string the external braking resistor of equal resistance between P+ and C.
540
541 Contact technician to replace the internal braking resistor
542 )))
Stone Wu 19.1 543 |(% style="width:476px" %)The resistance value of the external braking resistor is too large: Check the resistance value of the external braking resistor actually selected and compare it with the recommended braking resistor to confirm whether the resistance value of the actual resistor is too large.|(% style="width:364px" %)Choose a suitable external braking resistor
544 |(% style="width:236px" %)The motor is in a state of rapid acceleration and deceleration motion|(% style="width:476px" %)Monitor the servo drive monitoring quantity U0-31 (bus voltage) to confirm whether the voltage exceeds the fault value when the motor is in the deceleration section.|(% style="width:364px" %)Ensure that the input voltage is within specification and increase acceleration and deceleration times
545 |(% style="width:236px" %)Internal servo drive fault|(% style="width:476px" %)The servo drive is still faulty after power on again|(% style="width:364px" %)Servo drive may be damaged.Contact technician for repair
Stone Wu 15.1 546
547 **Er.23 Braking resistor is not connected**
548
549 Fault
550
Stone Wu 24.1 551 |=(% style="width: 464px;" %)**Servo drive panel display**|=(% style="width: 611px;" %)**Fault name**
Mora Zhou 87.2 552 |(% style="width:464px" %)(((
553 (% style="text-align:center" %)
554 [[image:image-20220709165550-12.png]]
555 )))|(% style="width:611px" %)Braking resistor is not connected
Stone Wu 15.1 556
557 Troubleshooting
558
Stone Wu 23.1 559 |=(% style="width: 244px;" %)**Reason**|=(% style="width: 440px;" %)**Troubleshooting methods**|=(% style="width: 392px;" %)**Handling**
Stone Wu 19.1 560 |(% style="width:244px" %)Internal brake resistance wiring error|(% style="width:440px" %)Check whether C, D are connected to the short cap and the contact is normal|(% style="width:392px" %)When using an internal braking resistor, reliably connect the shorting cap or shorting wire between C and D
561 |(% style="width:244px" %)External braking resistor wiring error|(% style="width:440px" %)Check whether the external resistor is connected reliably between P+ and C.|(% style="width:392px" %)When using an external braking resistor, the external resistor is reliably strung between P+ and C
562 |(% style="width:244px" %)Internal braking resistor damaged|(% style="width:440px" %)The servo drive is powered off. Detects whether the resistance between P+ and D is 50Ω|(% style="width:392px" %)(((
Stone Wu 15.1 563 Contact the technician to replace the internal braking resistor.
564
565 Use an external braking resistor and change the relevant parameters of the P00 "Basic Settings".
566 )))
567
568 **Er.24 Braking resistor turns on abnormally**
569
570 Fault
571
Stone Wu 23.1 572 |=**Servo drive panel display**|=**Fault name**
Mora Zhou 87.2 573 |(((
574 (% style="text-align:center" %)
575 [[image:image-20220709163326-60.png]]
576 )))|Braking resistor is not connected
Stone Wu 15.1 577
578 Troubleshooting
579
Stone Wu 23.1 580 |=(% style="width: 236px;" %)**Reason**|=(% style="width: 460px;" %)**Troubleshooting methods**|=(% style="width: 380px;" %)**Handling**
Stone Wu 19.1 581 |(% style="width:236px" %)Internal servo drive fault|(% style="width:460px" %)The servo drive is still faulty after power on again|(% style="width:380px" %)Servo drive may be damaged.Contact technician for repair
Stone Wu 15.1 582
583 **Er.25 Braking resistor resistance is too large**
584
585 Fault
586
Stone Wu 23.1 587 |=**Servo drive panel display**|=**Fault name**
Mora Zhou 87.2 588 |(((
589 (% style="text-align:center" %)
590 [[image:image-20220709165610-14.png]]
591 )))|Braking resistor resistance is too large
Stone Wu 15.1 592
593 Troubleshooting
594
Stone Wu 23.1 595 |=(% style="width: 239px;" %)**Reason**|=(% style="width: 475px;" %)**Troubleshooting methods**|=(% style="width: 362px;" %)**Handling**
Stone Wu 19.1 596 |(% style="width:239px" %)The resistance value of the external braking resistor is too large|(% style="width:475px" %)Check the resistance value of the external braking resistor actually selected and compare it with the recommended braking resistor to confirm whether the resistance value of the actual resistor is too large.|(% style="width:362px" %)Choose a suitable external braking resistor
597 |(% style="width:239px" %)Unreasonable parameter settings|(% style="width:475px" %)Check whether the value of servo drive P00-10 (external brake resistance) is set too high|(% style="width:362px" %)Reasonably set the P00-10 (external braking resistor resistance) parameter value
598 |(% style="width:239px" %)Servo drive firmware fault|(% style="width:475px" %)(((
Stone Wu 15.1 599 Check if the servo drive monitoring quantity U2-04 (firmware version) is in the following range.
600
601 VD2-0xxSA1G model: earlier than V1.14.
602
603 VD2F-0xxSA1P model: earlier than V1.02
Stone Wu 19.1 604 )))|(% style="width:362px" %)(((
Stone Wu 15.1 605 VD2-0xxSA1G model: Contact manufacturer to upgrade the firmware to V1.14 and above.
606
607 VD2F-0xxSA1P model: Contact technician to upgrade the firmware to V1.02 and above.
608 )))
609
610 **Er.26 Braking resistor resistance is too large**
611
612 Fault
613
Stone Wu 23.1 614 |=**Servo drive panel display**|=**Fault name**
Mora Zhou 87.2 615 |(((
616 (% style="text-align:center" %)
617 [[image:image-20220709165622-15.png]]
618 )))|Motor code wrong
Stone Wu 15.1 619
620 Troubleshooting
621
Stone Wu 23.1 622 |=(% style="width: 242px;" %)**Reason**|=(% style="width: 456px;" %)**Troubleshooting methods**|=(% style="width: 378px;" %)**Handling**
Stone Wu 19.1 623 |(% style="width:242px" %)Servo drives do not support this motor|(% style="width:456px" %)Check whether the servo driver model supports the motor|(% style="width:378px" %)Contact technical for suitable recommendations of servo drive model or motor model.
624 |(% style="width:242px" %)Wrong motor model|(% style="width:456px" %)Check whether the Motor Code is consistent with the Motor nameplate|(% style="width:378px" %)Contact technician to record the motor Motor Code
Stone Wu 15.1 625
626 **Er.27 Encoder disconnection**
627
628 Fault
629
Stone Wu 24.1 630 |=(% style="width: 466px;" %)**Servo drive panel display**|=(% style="width: 609px;" %)**Fault name**
Mora Zhou 87.2 631 |(% style="width:466px" %)(((
632 (% style="text-align:center" %)
633 [[image:image-20220709165628-16.png]]
634 )))|(% style="width:609px" %)Encoder disconnection
Stone Wu 15.1 635
636 Troubleshooting
637
Stone Wu 23.1 638 |=(% style="width: 254px;" %)**Reason**|=(% style="width: 436px;" %)**Troubleshooting methods**|=(% style="width: 386px;" %)**Handling**
Stone Wu 19.1 639 |(% rowspan="2" style="width:254px" %)Poor contact on CN1 port|(% style="width:436px" %)Check whether the cable port (CN1) of the encoder is properly connected|(% style="width:386px" %)Tighten the fixing screws on the CN1 port
640 |(% style="width:436px" %)Check whether the servo drive CN1 port jack is deformed|(% style="width:386px" %)If the cable is deformed, replace the cable or its port
641 |(% style="width:254px" %)Poor contact on adapter port (Rectangular connection cable)|(% style="width:436px" %)Check whether both ends of the rectangular connector are reliably connected|(% style="width:386px" %)Make sure that both ends of the rectangular connector are connected reliably; Replace it with an encoder cable with higher connection reliability.
642 |(% style="width:254px" %)Wrong encoder cable wiring|(% style="width:436px" %)Check whether the both ends of the encoder cable are correctly connected|(% style="width:386px" %)Adjust wiring according to the corresponding relationship of pins;
Stone Wu 15.1 643 The standard encoder cable of the manufacturer is preferred.
644
645 **Er.28 Encoder Z pulse lost**
646
647 Fault
648
Stone Wu 24.1 649 |=(% style="width: 463px;" %)**Servo drive panel display**|=(% style="width: 612px;" %)**Fault name**
Mora Zhou 87.2 650 |(% style="width:463px" %)(((
651 (% style="text-align:center" %)
652 [[image:image-20220709165633-17.png]]
653 )))|(% style="width:612px" %)Encoder Z pulse lost
Stone Wu 15.1 654
655 Troubleshooting
656
Stone Wu 23.1 657 |=(% style="width: 227px;" %)**Reason**|=(% style="width: 448px;" %)**Troubleshooting methods**|=(% style="width: 401px;" %)**Handling**
Stone Wu 19.1 658 |(% style="width:227px" %)Wrong motor model|(% style="width:448px" %)Check whether the Motor Code is consistent with the Motor nameplate|(% style="width:401px" %)Contact technician to record the motor Motor Code
659 |(% rowspan="2" style="width:227px" %)External interference|(% style="width:448px" %)Check for strong magnetic fields nearby|(% style="width:401px" %)Eliminate nearby strong magnetic interference
660 |(% style="width:448px" %)Check whether there are sources of interference such as power supply inverter equipment nearby|(% style="width:401px" %)Separate strong and weak power as much as possible, with good ground contact between motor and servo drive, and keep away from power cable wiring.
661 |(% style="width:227px" %)Encoder fault|(% style="width:448px" %)Manually rotate the motor shaft counterclockwise or clockwise to observe whether the monitoring quantity U0-30 (electrical angle) changes regularly|(% style="width:401px" %)If the value of U0-30 (electrical angle) changes abruptly or does not change, the encoder itself may have problems, please replace the motor or encoder.
Stone Wu 15.1 662
663 **Er.30 Encoder UVW signal error**
664
665 Fault
666
Stone Wu 24.1 667 |=(% style="width: 470px;" %)**Servo drive panel display**|=(% style="width: 605px;" %)**Fault name**
Mora Zhou 87.2 668 |(% style="width:470px" %)(((
669 (% style="text-align:center" %)
670 [[image:image-20220709165638-18.png]]
671 )))|(% style="width:605px" %)Encoder UVW signal error
Stone Wu 15.1 672
673 Troubleshooting
674
Stone Wu 23.1 675 |=(% style="width: 212px;" %)**Reason**|=(% style="width: 463px;" %)**Troubleshooting methods**|=(% style="width: 401px;" %)**Handling**
Stone Wu 19.1 676 |(% style="width:212px" %)External interference|(% style="width:463px" %)Check that the motor and servo drive are well grounded|(% style="width:401px" %)Motor and servo drive are well grounded
677 |(% style="width:212px" %)Encoder cable fault|(% style="width:463px" %)Cross-verification. Use the normal motor, encoder cable to connect to the servo drive.|(% style="width:401px" %)Replace it with an encoder cable with higher connection reliability.
678 |(% style="width:212px" %)Servo drive fault|(% style="width:463px" %)The servo drive is still faulty after power on again|(% style="width:401px" %)Servo drive may be damaged.Contact technician for repair
Stone Wu 15.1 679
680 **Er.31 Power line disconnection**
681
682 Fault
683
Stone Wu 24.1 684 |=(% style="width: 468px;" %)**Servo drive panel display**|=(% style="width: 607px;" %)**Fault name**
Mora Zhou 87.2 685 |(% style="width:468px" %)(((
686 (% style="text-align:center" %)
687 [[image:image-20220709165643-19.png]]
688 )))|(% style="width:607px" %)Power line disconnection
Stone Wu 15.1 689
690 Troubleshooting
691
Stone Wu 23.1 692 |=(% style="width: 248px;" %)**Reason**|=(% style="width: 397px;" %)**Troubleshooting methods**|=(% style="width: 431px;" %)**Handling**
Stone Wu 19.1 693 |(% style="width:248px" %)The motor power line wiring port is poorly contacted|(% style="width:397px" %)Check whether the motor power line connection port is connected reliably|(% style="width:431px" %)Tighten the fixing screws of the motor power line connection ports
694 |(% style="width:248px" %)The power cable is disconnected|(% style="width:397px" %)Check the power cable for disconnections at both ends|(% style="width:431px" %)Replace the power cable and power on again.
695 |(% style="width:248px" %)Poor contact on adapter port (Rectangular connection cable)|(% style="width:397px" %)Check whether both ends of the rectangular connector are reliably connected|(% style="width:431px" %)Make sure that both ends of the rectangular connector are connected reliably; Replace it with an encoder cable with higher connection reliability.
Stone Wu 15.1 696
697 **Er.32 Exceeds motor maximum speed**
698
699 Fault
700
Stone Wu 24.1 701 |=(% style="width: 465px;" %)**Servo drive panel display**|=(% style="width: 610px;" %)**Fault name**
Mora Zhou 87.2 702 |(% style="width:465px" %)(((
703 (% style="text-align:center" %)
704 [[image:image-20220709165647-20.png]]
705 )))|(% style="width:610px" %)Exceeds motor maximum speed
Stone Wu 15.1 706
707 Troubleshooting
708
Stone Wu 23.1 709 |=(% style="width: 300px;" %)**Reason**|=(% style="width: 423px;" %)**Troubleshooting methods**|=(% style="width: 353px;" %)**Handling**
Stone Wu 20.1 710 |(% style="width:300px" %)The UVW phase sequence of motor power cable is incorrect|(% style="width:423px" %)Check whether the phase sequence of the motor power cable on the servo driver side and motor side corresponds to each other.|(% style="width:353px" %)Connect correctly according to UVW on the drive side and UVW on the motor side
711 |(% rowspan="2" style="width:300px" %)P01-10 parameter Settings are incorrect|(% style="width:423px" %)Check that the parameter value of P01-10 (maximum speed threshold) is less than the maximum speed required for the actual operation of the motor|(% rowspan="2" style="width:353px" %)Reset P01-10 (maximum speed threshold) according to mechanical requirements
712 |(% style="width:423px" %)(((
Stone Wu 15.1 713 Check whether the motor speed corresponding to the input instruction exceeds P01-10 (maximum speed threshold).
714
715 Position mode, when the instruction is from a pulse instruction (P01-06 = 0).
716
717 Motor speed (rpm) = input pulse frequency (Hz) * 60 * electronic gear ratio / encoder resolution
718 )))
Stone Wu 20.1 719 |(% style="width:300px" %)Servo drive fault|(% style="width:423px" %)The servo drive is still faulty after power on again|(% style="width:353px" %)Servo drive may be damaged. Please replace the servo drive.
Stone Wu 15.1 720
721 **Er.33 Power module is over temperature**
722
723 Fault
724
Stone Wu 24.1 725 |=(% style="width: 468px;" %)**Servo drive panel display**|=(% style="width: 607px;" %)**Fault name**
Mora Zhou 87.2 726 |(% style="width:468px" %)(((
727 (% style="text-align:center" %)
728 [[image:image-20220709165654-21.png]]
729 )))|(% style="width:607px" %)Power module is over temperature
Stone Wu 15.1 730
731 Troubleshooting
732
Stone Wu 23.1 733 |=(% style="width: 290px;" %)**Reason**|=(% style="width: 432px;" %)**Troubleshooting methods**|=(% style="width: 354px;" %)**Handling**
Stone Wu 19.1 734 |(% style="width:290px" %)Ambient temperature is too high|(% style="width:432px" %)Measure the ambient temperature|(% style="width:354px" %)Reduce the ambient temperature of the servo drive
735 |(% style="width:290px" %)The cooling fan is faulty|(% style="width:432px" %)Check the servo drive fan for blockage or damage|(% style="width:354px" %)Contact technician for fan repair or replacement
736 |(% style="width:290px" %)The servo drive is mounted in an unreasonable orientation or the spacing between the servo drives is unreasonable|(% style="width:432px" %)Check whether the servo drive installation is reasonable|(% style="width:354px" %)Contact technical to obtain the installation standard of the servo drive
737 |(% style="width:290px" %)Servo drive fault|(% style="width:432px" %)Restarting after 10 minutes of power failure is still reported|(% style="width:354px" %)Servo drive may be damaged. Please replace the servo drive.
Stone Wu 15.1 738
739 **Er.34 Motor overload protection**
740
741 Fault
742
Stone Wu 24.1 743 |=(% style="width: 460px;" %)**Servo drive panel display**|=(% style="width: 615px;" %)**Fault name**
Mora Zhou 87.2 744 |(% style="width:460px" %)(((
745 (% style="text-align:center" %)
746 [[image:image-20220709170406-1.png]]
747 )))|(% style="width:615px" %)Motor overload protection
Stone Wu 15.1 748
749 Troubleshooting
750
Stone Wu 23.1 751 |=(% style="width: 239px;" %)**Reason**|=(% style="width: 435px;" %)**Troubleshooting methods**|=(% style="width: 402px;" %)**Handling**
Stone Wu 19.1 752 |(% style="width:239px" %)Motor power cable, encoder cable wiring error|(% style="width:435px" %)Check whether the motor power cable and encoder cable wiring are correct.|(% style="width:402px" %)(((
Stone Wu 15.1 753 Connect them according to the correct connection method.
754
755 Priority is given to the use of motor power lines and encoder cables as standard by manufacturers
756 )))
Stone Wu 19.1 757 |(% style="width:239px" %)The load is too large|(% style="width:435px" %)Check overload characteristics of motor or servo drive|(% style="width:402px" %)(((
Stone Wu 15.1 758 Reduce the load.
759
760 Contact technical to obtain the appropriate capacity drive and motor model.
761 )))
Stone Wu 19.1 762 |(% style="width:239px" %)Frequent acceleration and deceleration|(% style="width:435px" %)Check whether the acceleration and deceleration motion is frequent or the acceleration and deceleration time is too small|(% style="width:402px" %)Appropriately extend the acceleration and deceleration time
763 |(% style="width:239px" %)Motor model and servo driver do not match|(% style="width:435px" %)Check the monitoring quantity U0-53 (motor model code).|(% style="width:402px" %)Contact technician to obtain the matching motor model.
764 |(% rowspan="3" style="width:239px" %)Unreasonable parameters|(% style="width:435px" %)Use Wecon SCTools to obtain the actual torque waveform and observe whether overshoot is obvious|(% style="width:402px" %)Set the appropriate loop gain parameters
765 |(% style="width:435px" %)Observe whether the motor vibrates during operation|(% style="width:402px" %)Set the appropriate rigidity level
766 |(% style="width:435px" %)Check whether p10-04 (Motor overload protection time coefficient) is reasonable|(% style="width:402px" %)Increase P10-04 (motor overload protection time factor) in the case of ensuring that the motor will not burn out.
767 |(% style="width:239px" %)Motor blockage|(% style="width:435px" %)Check if the motor is blocked due to mechanical jamming of the load.|(% style="width:402px" %)Release the mechanical jam.
768 |(% style="width:239px" %)The brakes are not open|(% style="width:435px" %)Check whether the brake device is opened normally, and check whether the output voltage of the brake is 24V|(% style="width:402px" %)Check the logic of brake power supply or brake output signal
769 |(% style="width:239px" %)Servo drive fault|(% style="width:435px" %)The servo drive is still faulty after power on again|(% style="width:402px" %)Servo drive may be damaged, please contact technician for repair.
Stone Wu 15.1 770
771 **Er.35 Electronic gear ratio exceeds limit**
772
773 Fault
774
Stone Wu 24.1 775 |=(% style="width: 473px;" %)**Servo drive panel display**|=(% style="width: 602px;" %)**Fault name**
Mora Zhou 87.2 776 |(% style="width:473px" %)(((
777 (% style="text-align:center" %)
778 [[image:image-20220709170424-2.png]]
779 )))|(% style="width:602px" %)Electronic gear ratio exceeds limit
Stone Wu 15.1 780
781 Troubleshooting
782
Stone Wu 23.1 783 |=(% style="width: 299px;" %)**Reason**|=(% style="width: 457px;" %)**Troubleshooting methods**|=(% style="width: 320px;" %)**Handling**
Stone Wu 20.1 784 |(% style="width:299px" %)The electronic gear ratio setting is greater than the settable range|(% style="width:457px" %)(((
Theodore Xu 93.1 785 Check that the ratio of function codes P00-17/P00-18, P00-19/P00-20 is in the following range.
Stone Wu 15.1 786
787 17bit absolute encoder upper limit value: 500.
788
789 23bit absolute encoder upper limit value: 32000
Stone Wu 20.1 790 )))|(% rowspan="2" style="width:320px" %)After modifying the corresponding function code according to the range, set P10-03 (fault clearance) to 1.
791 |(% style="width:299px" %)The electronic gear ratio setting is less than the settable range|(% style="width:457px" %)(((
Theodore Xu 93.1 792 Check that the ratio of function codes P00-17/P00-18, P00-19/P00-20 is in the following range.
Stone Wu 15.1 793
Jim 92.1 794 17bit absolute encoder lower limit value: 0.001.
Stone Wu 15.1 795 )))
796
797 **Er.36 Position deviation is too large**
798
799 Fault
800
Stone Wu 24.1 801 |=(% style="width: 463px;" %)**Servo drive panel display**|=(% style="width: 612px;" %)**Fault name**
Mora Zhou 87.2 802 |(% style="width:463px" %)(((
803 (% style="text-align:center" %)
804 [[image:image-20220709170438-3.png]]
805 )))|(% style="width:612px" %)Position deviation is too large
Stone Wu 15.1 806
807 Troubleshooting
808
Stone Wu 22.2 809 |=(% style="width: 233px;" %)**Reason**|=(% style="width: 449px;" %)**Troubleshooting methods**|=(% style="width: 394px;" %)**Handling**
Stone Wu 19.1 810 |(% rowspan="2" style="width:233px" %)Cable error|(% style="width:449px" %)Check whether the phase sequence of the motor power cable on the servo driver side and motor side corresponds to each other.|(% style="width:394px" %)Connect correctly according to UVW on the drive side and UVW on the motor side
811 |(% style="width:449px" %)Check whether both ends of the power cable are disconnected|(% style="width:394px" %)Replace the power cable and power on again
812 |(% rowspan="4" style="width:233px" %)Unreasonable parameter settings|(% style="width:449px" %)Check whether P03-02 (Load rigidity Level) is set properly|(% style="width:394px" %)Reduce the P03-02 (load stiffness level) setting value appropriately
813 |(% style="width:449px" %)Check whether the gain parameters are set properly, resulting in overshoot|(% style="width:394px" %)Adjust gain parameters reasonably
814 |(% style="width:449px" %)Check whether P00-25 (position deviation threshold) is set properly|(% style="width:394px" %)Increase the value of P00-25 (position deviation threshold)
815 |(% style="width:449px" %)Use Wecon SCTools to obtain the equivalent speed of the position instruction and check whether the speed is greater than the motor speed limit|(% style="width:394px" %)Increase the setting values of P01-12 (forward speed threshold) and P01-13 (reverse speed threshold) according to mechanical requirements
816 |(% style="width:233px" %)Motor blockage|(% style="width:449px" %)Check if the motor is blocked due to mechanical jamming of the load.|(% style="width:394px" %)Release the mechanical jam.
817 |(% style="width:233px" %)The brakes are not open|(% style="width:449px" %)Check whether the brake device is opened normally, and check whether the output voltage of the brake is 24V|(% style="width:394px" %)Check the logic of brake power supply or brake output signal
818 |(% style="width:233px" %)The input pulse frequency is too high|(% style="width:449px" %)Position mode: when the instruction comes from the pulse instruction (P01-06=0), check whether the input pulse frequency is too high|(% style="width:394px" %)Reduce the input pulse frequency
819 |(% style="width:233px" %)The equivalent velocity of position instruction changes too fast|(% style="width:449px" %)Check if the position instruction changes too fast in the equivalent speed|(% style="width:394px" %)Properly increase the acceleration and deceleration time and reduce the rate of change of the speed
Stone Wu 15.1 820
821 **Er.37 Torque saturation abnormal**
822
823 Fault
824
Stone Wu 24.1 825 |=(% style="width: 467px;" %)**Servo drive panel display**|=(% style="width: 608px;" %)**Fault name**
Mora Zhou 87.2 826 |(% style="width:467px" %)(((
827 (% style="text-align:center" %)
828 [[image:image-20220709170455-4.png]]
829 )))|(% style="width:608px" %)Torque saturation abnormal
Stone Wu 15.1 830
831 Troubleshooting
832
Stone Wu 22.2 833 |=(% style="width: 227px;" %)**Reason**|=(% style="width: 460px;" %)**Troubleshooting methods**|=**Handling**
Stone Wu 19.1 834 |(% style="width:227px" %)Motor power line cable UVW phase sequence error|(% style="width:460px" %)Check whether the phase sequence of the motor power cable on the servo driver side and motor side corresponds to each other.|Connect correctly according to UVW on the drive side and UVW on the motor side
835 |(% rowspan="4" style="width:227px" %)Unreasonable parameter settings|(% style="width:460px" %)Check whether P01-19 Torque saturation timeout) is set properly|Increase P01-19 Torque saturation timeout) setting value appropriately
836 |(% style="width:460px" %)Check whether P01-15 (forward torque limit) and P01-16 (reverse torque limit) are set reasonable|Increase the setting values of P01-15 (forward torque limit) and P01-16 (reverse torque limit) appropriately
837 |(% style="width:460px" %)Check whether the gain parameters are set properly|Adjust gain parameters reasonably
838 |(% style="width:460px" %)Check whether the gain parameters are set properly|Increase the acceleration and deceleration time
839 |(% style="width:227px" %)The load is too heavy|(% style="width:460px" %)Check whether the load is too heavy|Reduce the load
840 |(% style="width:227px" %)Motor blockage|(% style="width:460px" %)Check whether the motor is blocked due to mechanical jamming of the load.|Release the mechanical jam.
841 |(% style="width:227px" %)The brakes are not open|(% style="width:460px" %)Check whether the brake device is opened normally, and check whether the output voltage of the brake is 24V|Check the logic of brake power supply or brake output signal
842 |(% style="width:227px" %)Limit switches are mounted outside the travel|(% style="width:460px" %)Check whether the limit switch is installed outside the travel|Adjust the installation position of limit switch
Stone Wu 15.1 843
844 **Er.38 Main circuit electricity is lack of phase**
845
846 Fault
847
Stone Wu 22.2 848 |=**Servo drive panel display**|=**Fault name**
Mora Zhou 87.2 849 |(((
850 (% style="text-align:center" %)
851 [[image:image-20220709170508-5.png]]
852 )))|Main circuit electricity is lack of phase
Stone Wu 15.1 853
854 Troubleshooting
855
Stone Wu 22.2 856 |=(% style="width: 270px;" %)**Reason**|=(% style="width: 424px;" %)**Troubleshooting methods**|=**Handling**
Stone Wu 19.1 857 |(% rowspan="2" style="width:270px" %)Cable error|(% style="width:424px" %)Check whether the motor power line connection port is connected reliably|Tighten the fixing screws of the motor power line connection ports
858 |(% style="width:424px" %)Check the power cable for disconnections at both ends|Replace the power cable and power on again.
859 |(% style="width:270px" %)Three-phase specification drives run on single-phase power supplies|(% style="width:424px" %)Check whether the three-phase drive has a single-phase power supply|Connect a three-phase power supply according to the power supply specifications
860 |(% style="width:270px" %)The power supply is unstable or off|(% style="width:424px" %)(((
Stone Wu 15.1 861 Check that the drive input power specifications meet the specifications:
862
863 220V drive valid value: 198V to 242V.
864
865 380V drive valid value: 342V to 418V
866 )))|Use after the power supply is stable.
Stone Wu 19.1 867 |(% style="width:270px" %)Servo drive fault|(% style="width:424px" %)The servo drive is still faulty after power on again|Servo drive may be damaged, please contact technician for repair.
Stone Wu 15.1 868
869 **Er.39 Emergency stop**
870
871 Fault
872
Stone Wu 24.1 873 |=(% style="width: 466px;" %)**Servo drive panel display**|=(% style="width: 609px;" %)**Fault name**
Mora Zhou 87.2 874 |(% style="width:466px" %)(((
875 (% style="text-align:center" %)
876 [[image:image-20220709170521-6.png]]
877 )))|(% style="width:609px" %)Emergency stop
Stone Wu 15.1 878
879 Troubleshooting
880
Stone Wu 22.2 881 |=(% style="width: 244px;" %)**Reason**|=(% style="width: 545px;" %)**Troubleshooting methods**|=(% style="width: 287px;" %)**Handling**
Stone Wu 19.1 882 |(% rowspan="2" style="width:244px" %)Servo drive receives emergency stop instructions|(% style="width:545px" %)Check whether emergency stop protection is triggered manually|(% style="width:287px" %)Power on the servo drive again
883 |(% style="width:545px" %)(((
Stone Wu 15.1 884 Check whether the servo drive has mistakenly triggered the emergency stop signal.
885
886 Check whether function 08 (E-STOP) is configured in the P06 group "DIDO configuration" function code group "DI port function selection" and whether the DI port wiring is normal.
Stone Wu 19.1 887 )))|(% style="width:287px" %)(((
Stone Wu 15.1 888 Properly wire the DI port
889
890
891 )))
892
893 **Er.40 Encoder battery failure**
894
895 Fault
896
Stone Wu 24.1 897 |=(% style="width: 469px;" %)**Servo drive panel display**|=(% style="width: 606px;" %)**Fault name**
Mora Zhou 87.2 898 |(% style="width:469px" %)(((
899 (% style="text-align:center" %)
900 [[image:image-20220709170534-7.png]]
901 )))|(% style="width:606px" %)Encoder battery failure
Stone Wu 15.1 902
903 Troubleshooting
904
Stone Wu 22.2 905 |=(% style="width: 361px;" %)**Reason**|=(% style="width: 395px;" %)**Troubleshooting methods**|=(% style="width: 320px;" %)**Handling**
Stone Wu 19.1 906 |(% style="width:361px" %)Multi-turn absolute encoder is not connected to the battery during the power off of the servo drive|(% style="width:395px" %)Check if the encoder is connected to the battery during the power off of the servo|(% style="width:320px" %)Set P10-03 (Fault clearing) to 1
907 |(% style="width:361px" %)The voltage of multi-turn absolute encoder battery is low|(% style="width:395px" %)Measure battery voltage|(% style="width:320px" %)Contact technicians to replace with a new encoder battery
Stone Wu 15.1 908
909 **Er.41 Motor (encoder) over temperature**
910
911 Fault
912
Stone Wu 24.1 913 |=(% style="width: 465px;" %)**Servo drive panel display**|=(% style="width: 610px;" %)**Fault name**
Mora Zhou 87.2 914 |(% style="width:465px" %)(((
915 (% style="text-align:center" %)
916 [[image:image-20220709170547-8.png]]
917 )))|(% style="width:610px" %)Motor (encoder) over temperature
Stone Wu 15.1 918
919 Troubleshooting
920
Stone Wu 22.2 921 |=(% style="width: 273px;" %)**Reason**|=(% style="width: 462px;" %)**Troubleshooting methods**|=**Handling**
Stone Wu 19.1 922 |(% style="width:273px" %)The motor is overloaded|(% style="width:462px" %)Check whether the motor is overloaded|Reduce the load of the motor
Stone Wu 15.1 923
924 **Er.42 Encoder write fault fault**
925
926 Fault
927
Stone Wu 24.1 928 |=(% style="width: 471px;" %)**Servo drive panel display**|=(% style="width: 604px;" %)**Fault name**
Mora Zhou 87.2 929 |(% style="width:471px" %)(((
930 (% style="text-align:center" %)
931 [[image:image-20220709170937-1.png]]
932 )))|(% style="width:604px" %)Encoder write faults
Stone Wu 15.1 933
934 Troubleshooting
935
Stone Wu 22.2 936 |=**Reason**|=(% style="width: 426px;" %)**Troubleshooting methods**|=(% style="width: 404px;" %)**Handling**
Stone Wu 19.1 937 |(% rowspan="2" %)Poor contact of CN1 port|(% style="width:426px" %)Check whether the cable port (CN1) of the encoder is properly connected|(% style="width:404px" %)Tighten the fixing screws on the CN1 port
938 |(% style="width:426px" %)Check whether the servo drive CN1 port jack is deformed|(% style="width:404px" %)If the cable is deformed, replace the cable or its port
939 |Poor contact on adapter port (Rectangular connection cable)|(% style="width:426px" %)Check whether both ends of the rectangular connector are reliably connected|(% style="width:404px" %)Make sure that both ends of the rectangular connector are connected reliably; Replace it with an encoder cable with higher connection reliability.
940 |(% rowspan="2" %)External interference|(% style="width:426px" %)Check for strong magnetic fields nearby|(% style="width:404px" %)Eliminate nearby strong magnetic interference
941 |(% style="width:426px" %)Check whether there are sources of interference such as power supply inverter equipment nearby|(% style="width:404px" %)Separate strong and weak power as much as possible, with good ground contact between motor and servo drive, and keep away from power cable wiring.
942 |Servo drive fault|(% style="width:426px" %)The servo drive is still faulty after power on again|(% style="width:404px" %)Servo drive may be damaged, please contact technician for repair.
Stone Wu 15.1 943
Jim 83.1 944 **Er.43 Drive overload fault**
945
946 Fault
947
948
Mora Zhou 87.2 949 |=(% style="width: 794px;" %)**Servo drive panel display**|=(% style="width: 627px;" %)**Fault name**
950 |(% style="width:794px" %) ​​​​​​(((
951 (% style="text-align:center" %)
952 [[image:企业微信截图_16877625944107.png]]
953 )))|(% style="width:627px" %)Drive overload fault
Jim 83.1 954
955 Troubleshooting
956
Mora Zhou 87.2 957 |=Reason|=Troubleshooting|=Handling
Jim 83.1 958 |The average output power (U0-34) exceeds the limit power (overload 110%) for more than 20 minutes.|Whether the average output power (U0-34) often exceeds the limit (overload 110) Check whether the drive meets the requirements.|Observed whether the U0-34 is often greater than the servo limit power (overload 110%) during servo operation. When ER.43 alarm is found in the process of machine adjustment, please check whether the servo power is suitable. It is recommended to replace the driver model with higher power.
959 |Servo drive fault|The servo drive is still faulty after power on again|Servo drive may be damaged, contact the manufacturer's technician for repair.
960
Mora Zhou 87.2 961 **Er.45 Drive Blocking Overtemperature Protection**
962
963 Fault
964
965 |=(% style="width: 771px;" %)Servo drive panel display|=(% style="width: 650px;" %)Fault name
966 |(% style="width:771px" %)(((
Jim 83.1 967 (% style="text-align:center" %)
Mora Zhou 87.2 968 [[image:1719997732882-739.png||height="80" width="203"]]
969 )))|(% style="width:650px" %)Driver Blocking Overtemperature Protection
970
971 Troubleshooting
972
973 |=Reason|=Troubleshooting|=Treatment
974 |Check whether U0-39 load torque percentage exceeds the maximum torque of the motor for 3 seconds or observe whether the load torque at the waveform interface of the oscilloscope of the upper computer is greater than the maximum torque of the motor and the motor is blocked.|Check whether U0-39 load torque percentage exceeds the maximum torque of the motor, and observe whether the motor is stuck.|Observable maximum torque observe whether the load torque on the waveform interface of the host computer oscilloscope is greater than the motor maximum torque or check whether U0-39 load torque percentage exceeds the motor maximum torque for 3 seconds.
975
976 (% style="text-align:center" %)
Jim 83.1 977 [[image:1687762670698-912.png]]
978
Stone Wu 15.1 979 **Er.60 ADC conversion is not complete**
980
981 Fault
982
Stone Wu 22.2 983 |=**Servo drive panel display**|=**Fault name**
Mora Zhou 87.2 984 |(((
985 (% style="text-align:center" %)
986 [[image:image-20220709170943-2.png]]
987 )))|ADC conversion is not complete
Stone Wu 15.1 988
989 Troubleshooting
990
Stone Wu 22.2 991 |=(% style="width: 210px;" %)**Reason**|=(% style="width: 479px;" %)**Troubleshooting methods**|=(% style="width: 387px;" %)**Handling**
Stone Wu 19.1 992 |(% rowspan="2" style="width:210px" %)External interference|(% style="width:479px" %)Check for strong magnetic fields nearby|(% style="width:387px" %)Eliminate nearby strong magnetic interference
993 |(% style="width:479px" %)Check whether there are sources of interference such as power supply inverter equipment nearby|(% style="width:387px" %)Separate strong and weak power as much as possible, with good ground contact between motor and servo drive, and keep away from power cable wiring.
994 |(% style="width:210px" %)Servo drive fault|(% style="width:479px" %)Factory reset the parameter (P10-02=1) and power on again. If the servo drive still alarms after multiple operations, it is faulty.|(% style="width:387px" %)If there is still alarm after multiple power-on, contact the technician.
Stone Wu 15.1 995
996 **Er.61 Internal software fault**
997
998 Fault
999
Stone Wu 24.1 1000 |=(% style="width: 470px;" %)**Servo drive panel display**|=(% style="width: 605px;" %)**Fault name**
Mora Zhou 87.2 1001 |(% style="width:470px" %)(((
1002 (% style="text-align:center" %)
1003 [[image:image-20220709170950-3.png]]
1004 )))|(% style="width:605px" %)Internal software fault
Stone Wu 15.1 1005
1006 Troubleshooting
1007
Stone Wu 22.2 1008 |=(% style="width: 235px;" %)**Reason**|=(% style="width: 478px;" %)**Troubleshooting methods**|=(% style="width: 363px;" %)**Handling**
Stone Wu 20.1 1009 |(% style="width:235px" %)Servo drive fault|(% style="width:478px" %)Factory reset the parameter (P10-02=1) and power on again. If the servo drive still alarms after multiple operations, it is faulty.|(% style="width:363px" %)If there is still alarm after multiple power-on, contact the technician.
Stone Wu 15.1 1010
1011 **Er.62 Internal software fault**
1012
1013 Fault
1014
Stone Wu 24.1 1015 |=(% style="width: 479px;" %)**Servo drive panel display**|=(% style="width: 596px;" %)**Fault name**
Mora Zhou 87.2 1016 |(% style="width:479px" %)(((
1017 (% style="text-align:center" %)
1018 [[image:image-20220709171001-4.png]]
1019 )))|(% style="width:596px" %)Internal software fault
Stone Wu 15.1 1020
1021 Troubleshooting
1022
Stone Wu 22.2 1023 |=(% style="width: 218px;" %)**Reason**|=(% style="width: 501px;" %)**Troubleshooting methods**|=(% style="width: 357px;" %)**Handling**
Stone Wu 20.1 1024 |(% style="width:218px" %)Servo drive fault|(% style="width:501px" %)Factory reset the parameter (P10-02=1) and power on again. If the servo drive still alarms after multiple operations, it is faulty.|(% style="width:357px" %)If there is still alarm after multiple power-on, contact the technician.
Stone Wu 15.1 1025
1026 **Er.63 Internal software fault**
1027
1028 Fault
1029
Stone Wu 24.1 1030 |=(% style="width: 468px;" %)**Servo drive panel display**|=(% style="width: 607px;" %)**Fault name**
Mora Zhou 87.2 1031 |(% style="width:468px" %)(((
1032 (% style="text-align:center" %)
1033 [[image:image-20220709171011-5.png]]
1034 )))|(% style="width:607px" %)Internal software fault
Stone Wu 15.1 1035
1036 Troubleshooting
1037
Stone Wu 22.2 1038 |=(% style="width: 238px;" %)**Reason**|=(% style="width: 471px;" %)**Troubleshooting methods**|=(% style="width: 367px;" %)**Handling**
Stone Wu 20.1 1039 |(% style="width:238px" %)Servo drive fault|(% style="width:471px" %)Factory reset the parameter (P10-02=1) and power on again. If the servo drive still alarms after multiple operations, it is faulty.|(% style="width:367px" %)If there is still alarm after multiple power-on, contact the technician.
Stone Wu 15.1 1040
1041 **Er.64 Internal software fault**
1042
1043 Fault
1044
Stone Wu 24.1 1045 |=(% style="width: 472px;" %)**Servo drive panel display**|=(% style="width: 603px;" %)**Fault name**
Mora Zhou 87.2 1046 |(% style="width:472px" %)(((
1047 (% style="text-align:center" %)
1048 [[image:image-20220709171022-6.png]]
1049 )))|(% style="width:603px" %)Internal software fault
Stone Wu 15.1 1050
1051 Troubleshooting
1052
Stone Wu 22.2 1053 |=(% style="width: 227px;" %)**Reason**|=(% style="width: 498px;" %)**Troubleshooting methods**|=(% style="width: 351px;" %)**Handling**
Stone Wu 20.1 1054 |(% style="width:227px" %)Servo drive fault|(% style="width:498px" %)Factory reset the parameter (P10-02=1) and power on again. If the servo drive still alarms after multiple operations, it is faulty.|(% style="width:351px" %)If there is still alarm after multiple power-on, contact the technician.
Stone Wu 15.1 1055
1056 **Er.65 Internal software fault**
1057
1058 Fault
1059
Stone Wu 24.1 1060 |=(% style="width: 472px;" %)**Servo drive panel display**|=(% style="width: 603px;" %)**Fault name**
Mora Zhou 87.2 1061 |(% style="width:472px" %)(((
1062 (% style="text-align:center" %)
1063 [[image:image-20220709171027-7.png]]
1064 )))|(% style="width:603px" %)Internal software fault
Stone Wu 15.1 1065
1066 Troubleshooting
1067
Stone Wu 22.2 1068 |=(% style="width: 212px;" %)**Reason**|=(% style="width: 518px;" %)**Troubleshooting methods**|=(% style="width: 346px;" %)**Handling**
Stone Wu 20.1 1069 |(% style="width:212px" %)Servo drive fault|(% style="width:518px" %)Factory reset the parameter (P10-02=1) and power on again. If the servo drive still alarms after multiple operations, it is faulty.|(% style="width:346px" %)If there is still alarm after multiple power-on, contact the technician.
Stone Wu 15.1 1070
Jim 83.1 1071 **A-80 Drive overpower warning**
1072
1073 Fault
1074
1075 |=Servo drive panel display|=Alarm name
Mora Zhou 87.2 1076 |(((
1077 (% style="text-align:center" %)
1078 [[image:1687763210466-195.png||height="54" width="150"]]
1079 )))|Drive overpower warning
Jim 83.1 1080
1081 Troubleshooting
1082
1083 |Reason|Troubleshooting|Handling
1084 |(((
1085 The average output power (U0-34) exceeds the limit power of the drive (overload 110%) for more than 5 seconds, the drive will have alarm.
1086
1087
1088 )))|Check whether the average output power (U0-34) exceeds the limit (overload 110) The average output power (U0-34) exceeds the limit power (overload 110%) for more than 5 minutes. Check whether the U0-34 exceeds 110% of the rated power of the driver.|Check whether the U0-34 exceeds 110% of the rated power of the driver. When A80 alarm is found in the process of machine adjustment, please check whether the servo power is suitable.
1089
1090 (% style="text-align:center" %)
1091 [[image:1687763249516-252.png]]
1092
Stone Wu 15.1 1093 **A-81 Overspeed alarm**
1094
1095 Fault
1096
Stone Wu 24.1 1097 |=(% style="width: 498px;" %)**Servo drive panel display**|=(% style="width: 577px;" %)**Fault name**
Mora Zhou 87.2 1098 |(% style="width:498px" %)(((
1099 (% style="text-align:center" %)
1100 [[image:image-20220709171047-8.png]]
1101 )))|(% style="width:577px" %)Overspeed alarm
Stone Wu 15.1 1102
1103 Troubleshooting
1104
Stone Wu 22.2 1105 |=(% style="width: 225px;" %)**Reason**|=(% style="width: 474px;" %)**Troubleshooting methods**|=(% style="width: 377px;" %)**Handling**
Stone Wu 20.1 1106 |(% style="width:225px" %)Motor power line cable UVW phase sequence error|(% style="width:474px" %)Check whether the phase sequence of the motor power cable on the servo driver side and motor side corresponds to each other.|(% style="width:377px" %)Connect correctly according to UVW on the drive side and UVW on the motor side
1107 |(% style="width:225px" %)P01-11 parameter setting is not proper|(% style="width:474px" %)Check whether the value of P01-11 (warning speed threshold) is less than the max speed required for the operation of motor|(% style="width:377px" %)Reset P01-11 (warning speed threshold) according to mechanical requirements
1108 |(% style="width:225px" %)Input speed command is too high|(% style="width:474px" %)Check whether the motor speed corresponding to the input command exceeds P01-11 (maximum speed threshold)|(% style="width:377px" %)Reduce the input speed instruction according to the mechanical requirements; Reasonably increase P01-11 (warning speed threshold)
Stone Wu 15.1 1109
1110 **A-82 Overload**
1111
1112 Fault
1113
Stone Wu 24.1 1114 |=(% style="width: 479px;" %)**Servo drive panel display**|=(% style="width: 596px;" %)**Fault name**
Mora Zhou 87.2 1115 |(% style="width:479px" %)(((
1116 (% style="text-align:center" %)
1117 [[image:image-20220709171057-9.png]]
1118 )))|(% style="width:596px" %)Overload
Stone Wu 15.1 1119
1120 Troubleshooting
1121
Stone Wu 22.2 1122 |=(% style="width: 233px;" %)**Reason**|=(% style="width: 454px;" %)**Troubleshooting methods**|=**Handling**
Stone Wu 20.1 1123 |(% style="width:233px" %)Motor power cable, encoder cable wiring error|(% style="width:454px" %)Check whether the motor power cable and encoder cable wiring are correct.|(((
Stone Wu 15.1 1124 Connect them according to the correct connection method.
1125
1126 Priority is given to the use of motor power lines and encoder cables as standard by manufacturers
1127 )))
Stone Wu 20.1 1128 |(% style="width:233px" %)The load is too large|(% style="width:454px" %)Check overload characteristics of motor or servo drive|Reduce the load. Contact technical to obtain the appropriate capacity drive and motor model.
1129 |(% style="width:233px" %)Motor model and servo driver do not match|(% style="width:454px" %)Perform inertia identification and check the inertia ratio.|Contact technician to obtain the matching motor model.
1130 |(% style="width:233px" %)Motor model and servo driver do not match|(% style="width:454px" %)Check the monitoring quantity U0-53 (motor model code).|Contact technician to obtain the matching motor model.
1131 |(% rowspan="2" style="width:233px" %)Unreasonable parameters|(% style="width:454px" %)Use Wecon SCTools to obtain the actual torque waveform and observe whether overshoot is obvious|Set the appropriate loop gain parameters
1132 |(% style="width:454px" %)Observe whether the motor vibrates during operation|Set the appropriate rigidity level
Stone Wu 15.1 1133
1134 **A-83 Braking resistor is over temperature or overloaded**
1135
1136 Fault
1137
Stone Wu 24.1 1138 |=(% style="width: 461px;" %)**Servo drive panel display**|=(% style="width: 614px;" %)**Fault name**
Mora Zhou 87.2 1139 |(% style="width:461px" %)(((
1140 (% style="text-align:center" %)
1141 [[image:image-20220709171112-10.png]]
1142 )))|(% style="width:614px" %)Braking resistor is over temperature or overloaded
Stone Wu 15.1 1143
1144 Troubleshooting
1145
Stone Wu 22.2 1146 |=(% style="width: 228px;" %)**Reason**|=(% style="width: 455px;" %)**Troubleshooting methods**|=(% style="width: 393px;" %)**Handling**
Stone Wu 20.1 1147 |(% style="width:228px" %)Improper connection of internal braking resistor|(% style="width:455px" %)Check whether C, D are connected to the short cap and the contact is normal|(% style="width:393px" %)When using an internal braking resistor, reliably connect the shorting cap or shorting wire between C and D
Mora Zhou 89.1 1148 |(% style="width:228px" %)Improper connection of external braking resistor|(% style="width:455px" %)Remove the external braking resistor and measure whether the resistance value is "∞” (infinity)|(% style="width:393px" %)Replace the new external braking resistor. After ensuring that the resistance value of the resistor is the same as the nominal value, connect it in series between P+ and C.
Stone Wu 20.1 1149 |(% style="width:228px" %)The resistance value of the external braking resistor is too large|(% style="width:455px" %)Test the actual external braking resistor resistance and compare it with the recommended braking resistor to make sure the actual resistance is not too large.|(% style="width:393px" %)Use a suitable external braking resistor.
1150 |(% style="width:228px" %)Improper parameter setting|(% style="width:455px" %)(((
Stone Wu 15.1 1151 When using an external braking resistor, check the following parameters.
1152
1153 Whether P00-09 (braking resistor setting) is reasonable.
1154
1155 P00-10 (external braking resistor resistance value) is reasonable.
Stone Wu 20.1 1156 )))|(% style="width:393px" %)(((
Stone Wu 15.1 1157 Reasonable setting of P00-09 (braking resistor setting):
1158
1159 P00-09=1 (use external braking resistor and natural cooling)
1160
1161 P00-09 = 3 (do not use the braking resistor, all by capacitor absorption)
1162
1163 P00-10 (external braking resistor resistance value) parameter value and the actual actual use of external braking resistor are consistent.
1164 )))
1165
1166 **A-84 Parameter modification that needs to be powered on again**
1167
1168 Fault
1169
Stone Wu 24.1 1170 |=(% style="width: 454px;" %)**Servo drive panel display**|=(% style="width: 621px;" %)**Fault name**
Mora Zhou 87.2 1171 |(% style="width:454px" %)(((
1172 (% style="text-align:center" %)
1173 [[image:image-20220709171124-11.png]]
1174 )))|(% style="width:621px" %)Modified parameters that need to be powered on again to take effect
Stone Wu 15.1 1175
1176 Troubleshooting
1177
Stone Wu 22.2 1178 |=(% style="width: 316px;" %)**Reason**|=(% style="width: 541px;" %)**Troubleshooting methods**|=(% style="width: 219px;" %)**Handling**
Stone Wu 20.1 1179 |(% style="width:316px" %)Modified the effective timing to "power on again" parameter.|(% style="width:541px" %)Check whether the servo drive has modified the parameter with the effective time "power on again".|(% style="width:219px" %)Power on again
Stone Wu 15.1 1180
1181 **A-85 Receive position pulse when servo is OFF**
1182
1183 Fault
1184
Stone Wu 24.1 1185 |=(% style="width: 465px;" %)**Servo drive panel display**|=(% style="width: 610px;" %)**Fault name**
Mora Zhou 87.2 1186 |(% style="width:465px" %)(((
1187 (% style="text-align:center" %)
1188 [[image:image-20220709171137-12.png]]
1189 )))|(% style="width:610px" %)Receive position pulse when servo is OFF
Stone Wu 15.1 1190
1191 Troubleshooting
1192
Stone Wu 22.2 1193 |=(% style="width: 270px;" %)**Reason**|=(% style="width: 502px;" %)**Troubleshooting methods**|=(% style="width: 304px;" %)**Handling**
Stone Wu 20.1 1194 |(% style="width:270px" %)Servo received position pulse when it is OFF.|(% style="width:502px" %)Check whether the servo drive is in the OFF state, and check whether the host computer is sending pulse instruction.|(% rowspan="2" style="width:304px" %)The host computer stops sending pulse instructions.
1195 |(% style="width:270px" %)Servo received pulse instruction in non-position mode|(% style="width:502px" %)(((
Stone Wu 15.1 1196 Check whether the servo drive P00-01 (control mode) is in position mode;
1197
1198 Check whether the host computer is sending pulse instructions
1199 )))
1200
1201 **A-86 Input pulse frequency is too high**
1202
1203 Fault
1204
Stone Wu 24.1 1205 |=(% style="width: 463px;" %)**Servo drive panel display**|=(% style="width: 612px;" %)**Fault name**
Mora Zhou 87.2 1206 |(% style="width:463px" %)(((
1207 (% style="text-align:center" %)
1208 [[image:image-20220709171149-13.png]]
1209 )))|(% style="width:612px" %)Input pulse frequency is too high
Stone Wu 15.1 1210
1211 Troubleshooting
1212
Stone Wu 22.2 1213 |=(% style="width: 240px;" %)**Reason**|=(% style="width: 446px;" %)**Troubleshooting methods**|=**Handling**
Stone Wu 20.1 1214 |(% style="width:240px" %)The input pulse frequency is too high|(% style="width:446px" %)Position mode; When the instruction source is pulse instructions (P01-06=0), check whether the input pulse frequency is too high|Reduce the input pulse frequency
1215 |(% rowspan="2" style="width:240px" %)Improper parameter setting|(% style="width:446px" %)Check whether the parameter value of P01-16 (number of instruction pulses for one rotation of the motor) is greater than the actual demand value.|Reset P01-16 according to mechanical requirements (number of instruction pulses for one rotation of motor).
1216 |(% style="width:446px" %)Check whether the parameter value of P01-17 to P01-20 (electronic gear ratio) is greater than the actual demand value.|Reset parameter of values P01-17 to P01-20 (electronic gear ratio) according to mechanical requirements
Stone Wu 15.1 1217
1218 **A-88 Main circuit momentary power off**
1219
1220 Fault
1221
Stone Wu 22.2 1222 |=**Servo drive panel display**|=**Fault name**
Mora Zhou 87.2 1223 |(((
1224 (% style="text-align:center" %)
1225 [[image:image-20220709171200-14.png]]
1226 )))|Main circuit momentary power off
Stone Wu 15.1 1227
1228 Troubleshooting
1229
Stone Wu 22.2 1230 |=(% style="width: 223px;" %)**Reason**|=(% style="width: 462px;" %)**Troubleshooting methods**|=(% style="width: 391px;" %)**Handling**
Stone Wu 20.1 1231 |(% style="width:223px" %)Power off|(% style="width:462px" %)(((
Stone Wu 15.1 1232 Check that the drive input power specifications meet the specifications:
1233
1234 220V drive valid value: 198V to 242V.
1235
1236 380V drive valid value: 342V to 418V
Stone Wu 20.1 1237 )))|(% style="width:391px" %)Use it after the power supply is stable
1238 |(% style="width:223px" %)Servo drive fault|(% style="width:462px" %)The servo drive is still faulty after power on again|(% style="width:391px" %)Servo drive may be damaged, please contact technician for repair.
Stone Wu 15.1 1239
1240 **A-89 DI port configuration is duplicate**
1241
1242 Fault
1243
Stone Wu 24.1 1244 |=(% style="width: 482px;" %)**Servo drive panel display**|=(% style="width: 593px;" %)**Fault name**
Mora Zhou 87.2 1245 |(% style="width:482px" %)(((
1246 (% style="text-align:center" %)
1247 [[image:image-20220709171217-15.png]]
1248 )))|(% style="width:593px" %)DI port configuration is duplicate
Stone Wu 15.1 1249
1250 Troubleshooting
1251
Stone Wu 22.2 1252 |=**Reason**|=(% style="width: 464px;" %)**Troubleshooting methods**|=(% style="width: 375px;" %)**Handling**
Stone Wu 20.1 1253 |The same non-zero DI function is assigned to multiple DI ports|(% style="width:464px" %)Check whether the "DI port function selection" of the "DIDO Configuration" function code group of the P06 group is configured with the same DI function|(% style="width:375px" %)(((
Stone Wu 15.1 1254 Configuring each DI port for different DI functions and power on again.
1255
1256 Configure the function of the unwanted DI ports to 0 (off) and power on again.
1257
1258 Factory reset the parameter P10-02=1, and power on again.
1259 )))
1260
1261 **A-90 DI port configuration is duplicate**
1262
1263 Fault
1264
Stone Wu 22.2 1265 |=**Servo drive panel display**|=**Fault name**
Mora Zhou 87.2 1266 |(((
1267 (% style="text-align:center" %)
1268 [[image:image-20220709171230-16.png]]
1269 )))|DO port configuration i duplicate
Stone Wu 15.1 1270
1271 Troubleshooting
1272
Stone Wu 22.2 1273 |=**Reason**|=(% style="width: 469px;" %)**Troubleshooting methods**|=(% style="width: 367px;" %)**Handling**
Stone Wu 20.1 1274 |The same non-zero DO function is assigned to multiple DO ports|(% style="width:469px" %)Check whether the "DO port function selection" of the "DIDO Configuration" function code group of the P06 group is configured with the same DO function|(% style="width:367px" %)(((
Stone Wu 15.1 1275 Configuring each DO port for different DO functions and power on again.
1276
1277 Configure the function of the unwanted DO ports to 0 (off) and power on again.
1278
1279 Factory reset the parameter P10-02=1, and power on again.
1280 )))
1281
1282 **A-91 Parameter modification is too frequent**
1283
1284 Fault
1285
Stone Wu 24.1 1286 |=(% style="width: 465px;" %)**Servo drive panel display**|=(% style="width: 610px;" %)**Fault name**
Mora Zhou 87.2 1287 |(% style="width:465px" %)(((
1288 (% style="text-align:center" %)
1289 [[image:image-20220709171241-17.png]]
1290 )))|(% style="width:610px" %)(((
Jim 83.1 1291 Parameter modification is too frequent (modification frequency allowed of function code: 6 hours/150 times
Stone Wu 15.1 1292
Jim 83.1 1293 Note: 32-bit function code: recorded as 2 times)
1294 )))
1295
Stone Wu 15.1 1296 Troubleshooting
1297
Jim 83.1 1298 |Reason|Troubleshooting|Handling
1299 |EEPROM writing frequency is too high|(((
1300 Check whether the host computer frequently modifies the parameters (modification frequency allowed of function code: 6 hours/150 times
Stone Wu 15.1 1301
Jim 83.1 1302 Note: 32-bit function code: recorded as 2 times)
1303
1304
1305 )))|(((
1306 (1) During machine adjustment, A91 warning (6 hours/150 times) caused by manual frequent modification of function codes can be cleared through P10-03. In other cases, please check the PLC program
1307
1308 (2) If A91 warning appears in the normal working mode of the machine, please check whether the PLC program frequently modifies the function code.
1309
1310 (3) When the function code needs to be modified frequently, it is recommended to close Modbus write to EEPROM (P12-4 is set to 0)
1311 )))
1312 |(% rowspan="3" %)external interference|Check for strong magnetic fields nearby|Eliminate nearby strong magnetic interference
1313 |Check whether there are sources of interference such as power supply inverter equipment nearby|Separate strong and weak power as much as possible, with good ground contact between motor and servo drive, and keep away from power cable wiring.
1314 |(((
1315 Increase the abnormal threshold setting of P0-31 encoder read-write check.
1316
1317
1318 )))|Eliminate the A93 warning by increasing the exception threshold is suitable as a temporary solution. The disadvantage is that the motor may run in an unstable state.
1319 |Encoder fault|Manually rotate the motor shaft counterclockwise or clockwise to observe whether the monitoring quantity U0-30 (electrical angle) changes regularly|If the value of U0-30 (electrical angle) changes abruptly or does not change, the encoder itself may have problems, please replace the motor or encoder.
1320 |Servo drive fault|●Cross-verification. Use the normal motor, encoder cable to connect to the servo drive. If the servo drive still have alarm, it is servo fault.|Servo driver may be damaged, please contact the manufacturer's technician.
1321
Stone Wu 15.1 1322 **A-92 Low encoder battery voltage warning**
1323
1324 Fault
1325
Stone Wu 22.2 1326 |=**Servo drive panel display**|=**Fault name**
Mora Zhou 87.2 1327 |(((
1328 (% style="text-align:center" %)
1329 [[image:image-20220709171253-18.png]]
1330 )))|Low encoder battery voltage warning
Stone Wu 15.1 1331
1332 Troubleshooting
1333
Stone Wu 22.2 1334 |=(% style="width: 335px;" %)**Reason**|=(% style="width: 347px;" %)**Troubleshooting methods**|=(% style="width: 394px;" %)**Handling**
Stone Wu 20.1 1335 |(% style="width:335px" %)The encoder battery voltage is less than 3.1V|(% style="width:347px" %)Measure the encoder battery voltage|(% style="width:394px" %)Contact technician to replace a new encoder battery
Stone Wu 15.1 1336
1337 **A-93 Abnormal and frequency of encoder read and write check is too high**
1338
1339 Fault
1340
Mora Zhou 87.2 1341 |=(% style="width: 611px;" %)**Servo drive panel display**|=(% style="width: 811px;" %)**Fault name**
1342 |(% style="width:611px" %)(((
1343 (% style="text-align:center" %)
1344 [[image:image-20220709171304-19.png]]
1345 )))|(% style="width:811px" %)The abnormal frequency of encoder read-write verification is too high
Stone Wu 15.1 1346
1347 Troubleshooting
1348
Stone Wu 21.1 1349 |=(% style="width: 235px;" %)**Reason**|=(% style="width: 446px;" %)**Troubleshooting methods**|=(% style="width: 395px;" %)**Handling**
Jim 84.1 1350 |(% colspan="1" rowspan="3" style="width:235px" %)External interference|(% style="width:446px" %)Check for strong magnetic fields nearby|(% style="width:395px" %)Eliminate nearby strong magnetic interference
Stone Wu 20.1 1351 |(% style="width:446px" %)Check whether there are sources of interference such as power supply inverter equipment nearby|(% style="width:395px" %)Separate strong and weak power as much as possible, with good ground contact between motor and servo drive, and keep away from power cable wiring.
Jim 84.1 1352 |(% style="width:446px" %)Increase the abnormal threshold setting of P0-31.|(% style="width:395px" %)This method is suitable as a temporary workaround to eliminate the A93 warning. It may cause an unstable state in the operation of the motor.
1353 |(% style="width:235px" %)Encoder issue|(% style="width:446px" %)Manually rotate the motor shaft slowly, and observe the changes of the monitoring quantity U0-30 (electrical angle).|(% style="width:395px" %)If the value of U0-30 (electrical angle) changes suddenly or does not change, it may be a problem with the encoder, please replace the motor or encoder.
Stone Wu 20.1 1354 |(% style="width:235px" %)Internal servo drive fault|(% style="width:446px" %)Cross-verification. Use the normal motor, encoder cable to connect to the servo drive, only connect the encoder cable. If the servo drive still alarm, it is failure.|(% style="width:395px" %)Contact technician for repair