10 Malfunctions

Last modified by Mora Zhou on 2024/10/10 16:45

Faults and Warnings Handling at Startup

Boot processFault phenomenonReasonConfirmation method
Power supply (L1, L3)

① Digital tube is not bright

② Not display "ry"

① The power terminal is disconnected☆Rewiring
② Servo drive failure☆Contact technician for repair
Panel display "Er.xx"Refer to"10.2 Faults and warnings handling during operation" to find the cause and troubleshoot
After troubleshooting, the servo drive panel should display"ry"

Faults and Warnings Handling During Operation

Overview

The faults and warnings of Wecon VD3E series servo drives are graded according to their severity, which can be divided into four grades: Category 1, Category 2, Category 3, Category 4.

Severity level: Category 1> Category 2> Category 3 > Category 4. The specific types are as follows:

Category 2: non-clearable faults;

Category 2: clearable faults;

Category 3: clearable faults;

Category 4: clearable warning.

Among them, "clearable" means that the panel stops the fault display state by giving a "clear signal". The specific operations are as follows:

  • Set the parameters 200A-03=1 (fault clearing) or use DI function 02 (02-A-CLR, fault and warning clearing) and set it to logic valid, which can stop the fault display on the panel.
  • The clearing method of category 2 and category 3 clearable faults: first turn off the servo enable signal (set S-ON to OFF), then set P10-03=1 or use DI function 2.
  • The clearing method of category 4 of clearable warnings: set 200A-03=1 or use DI function 2.

image-20230630100955-1.png

For some faults and warnings, please change the settings to eliminate the causes before they can be cleared, but clearing does not mean that the changes take effect. For the changes that need the device to be re-powered to take effect, the device must be re-powered; for the changes that need to stop the device to take effect, the servo must be disabled. After the changes take effect, the servo drive is running normally.

Associated function code:

Function codeName

Setting

method

Valid

time

DefaultRangeDefinition
200A-03=1Fault clearingOperation Setting

Valid

immediately

00 to 1

0: No operation

1: For clearable faults, after the cause of fault is removed, and write 1 to the function code, the drive will stop the fault display and enter the Rdy (or RUN) state again.

✎Note: If the servo S-ON is valid, when the fault is removed and cleared, the servo will directly enter the Run state. When performing fault clearing actions, be sure to stop sending control instructions such as pulses to ensure personal safety.

Associated function number:

NumberNameFunction nameFunction
2A-CLRFault and warning clear

Invalid, does not reset faults and warnings

valid, reset faults and warnings

Wecon VD3E series bus servo drives have a fault recording function, which could record the latest 5 faults and the latest 5 warning names and the status parameters of servo drive when the fault or warning occurs. After the fault or warning is cleared, the fault record will still save the fault and warning.

The current fault code could be viewed through the monitoring parameter U1-01, and the current warning code could be viewed through U1-02. The monitoring U1-16 to U1-25 could display the latest 5 fault codes and warning codes. Please refer to"201Fh Group: warning monitoring".

Fault and Warning Code Table

CategoryFault/warning nameFault codeCan it be cleared
Category 1Parameter damageEr.01No
Category 1Parameter storage errorEr.02No
Category 1ADC reference source errorEr.03No
Category 1AD current sampling conversion errorEr.04No
Category 1Abnormal FPGA communicationEr.05No
Category 1Wrong FPGA program versionEr.06No
Category 1Clock abnormalityEr.07No
Category 1ADC conversion is not completedEr.60No
Category 1Internal software faultEr.61No
Category 1Internal software faultEr.62No
Category 1Internal software faultEr.63No
Category 1Internal software faultEr.64No
Category 1Internal software faultEr.65No
Category 1Wrong motor modelEr.26No
Category 1Encoder Z pulse is lostEr.28No
Category 1Encoder UVW signal errorEr.30No
Category 1Exceeding motor maximum speedEr.32No
Category 1OvercurrentEr.20No
Category 1The braking resistor is turned on abnormallyEr.24No
Category 2Main power supply is overvoltageEr.22Yes
Category 2Encoder is disconnectedEr.27Yes
Category 2Power line disconnectionEr.31Yes
Category 2Abnormal network status switchingEr.09Yes
Category 2Loss of synchronizationEr.10Yes
Category 2Unburned XML configuration fileEr.11Yes
Category 2Network initialization failedEr.12Yes
Category 2Synchronization period setting errorEr.13Yes
Category 2Synchronization period error is too largeEr.14Yes
Category 3Main power supply is undervoltageEr.21Yes
Category 3Braking resistor is not connectedEr.23Yes
Category 3Wrong motor modelEr.25Yes
Category 3Power module is over temperatureEr.33Yes
Category 3Motor overload protectionEr.34Yes
Category 3Electronic gear ratio exceeds limitEr.35Yes
Category 3Position deviation is too largeEr.36Yes
Category 3Abnormal torque saturationEr.37Yes
Category 3Main circuit electrical phase lossEr.38Yes
Category 3Emergency stopEr.39Yes
Category 3Encoder battery failureEr.40Yes
Category 3Motor (encoder) over temperatureEr.41Yes
Category 3Encoder write failureEr.42Yes
Category 3Back to original timeout faultEr.44Yes
Category 4Over speed alarmA-81Yes
Category 4OverloadA-82Yes
Category 4Braking resistor is over temperature or overloadA-83Yes
Category 4Parameter modification that needs to be powered on againA-84Yes
Category 4Main circuit instantaneous power failureA-88Yes
Category 4Duplicate DI port configurationA-89Yes
Category 4Duplicate DO port configurationA-90Yes
Category 4Parameter modification is too frequentA-91Yes
Category 4Encoder battery voltage low warningA-92Yes
Category 4Encoder read and write check is abnormal and frequency is too highA-93Yes

Troubleshooting

Er.01 Parameter damage

(1) Fault phenomenon

Servo drive panel displayFault name

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Parameter damage

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
EEPROM could not be read and writtenRestore factory setting [200A-02=1] and power on again.If the servo drive still alarms after multiple operations, it is faulty.Contact the manufacturer's technician personnel for maintenance.

Er.02 Parameter storage error

(1) Fault phenomenon

Servo drive panel displayFault name

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Parameter storage error

Reason: The total number of function codes or content transmission changes. It usually occur after firmware upgrade.

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Firmware upgraded●Check whether the program has been upgraded.Repower the servo drive.
Parameter read and write exceptions●After a parameter is changed, power it on again and check whether the parameter is savedIf the parameters are not saved and the problem persists after multiple power-on, contact the manufacturer's technical personnel for repair.
●Restore factory setting [200A-02=1] and power on again..If the servo drive still alarms after multiple operations, it is faulty.Contact the manufacturer's technician personnel for maintenance.

Er.03 ADC reference source error

(1) Fault phenomenon

Servo drive panel displayFault name

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ADC reference source error

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
The internal analog reference source of the drive is not accurateRestore factory setting [200A-02=1] and power on again.If the servo drive still alarms after multiple operations, it is faulty.If servo still have alarm after powering on several times, contact the manufacturer's technicians for maintenance.

Er.04 AD current sampling conversion error

(1) Fault phenomenon

Servo drive panel displayFault name

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AD current sampling conversion error

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Current sampling timeoutRestore factory setting [200A-02=1] and power on again.If the servo drive still alarms after multiple operations, it is faulty.If servo still have alarm after powering on several times, contact the manufacturer's technicians for maintenance.
Current sensor error

Er.05 Abnormal FPGA communication

(1) Fault phenomenon

Servo drive panel displayFault name

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Abnormal FPGA communication

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Abnormal FPGA communicationRestore factory setting [200A-02=1] and power on again.If the servo drive still alarms after multiple operations, it is faulty.If servo still have alarm after powering on several times, contact the manufacturer's technicians for maintenance.

Er.06 Wrong FPGA program version

(1) Fault phenomenon

Servo drive panel displayFault name

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Wrong FPGA program version

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
The FPGA program version does not match firmware version●Check whether the servo drive monitoring quantities 2020-04 (firmware version) and 2020-05 (hardware version) conform to the corresponding relationship.Contact the manufacturer's technician to upgrade FPGA (hardware version).
Servo drive faultRestore factory setting [200A-02=1] and power on again.If the servo drive still alarms after multiple operations, it is faulty.If servo still have alarm after powering on several times, contact the manufacturer's technicians for maintenance.

Er.07 Clock abnormality

(1) Fault phenomenon

Servo drive panel displayFault name

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Clock abnormality

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
External interference●Check whether there are strong magnetic fields nearbyEliminate the interference of strong magnetic field nearby.
●Check whether there are sources of interference such as power supply inverter equipment nearbyTry to separate the strong and weak currents in the wiring, ensure that the motor and the servo drive are well grounded, and keep away from the power cables.
Servo drive fault●Restore factory setting [200A-02=1] and power on again.If the servo drive still alarms after multiple operations, it is faulty.If servo still have alarm after powering on several times, contact the manufacturer's technicians for maintenance.

Er.09 Abnormal network status switching

(1) Fault phenomenon

Servo drive panel displayFault name

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Abnormal network status switching

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Master station operation error●Check whether the master station switches the network status when the servo drive is enabled.Correct the upper computer network switching program.
Communication cable connection error●Check whether the communication cable is properly connected.Correctly connect the communication cable.

Er.10 Loss of synchronization

(1) Fault phenomenon

Servo drive panel displayFault name

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Loss of synchronization

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Communication is disturbed●Check whether the servo drive network port is damaged. (Displayed by the first digital tube from the left of the servo drive panel)If damaged, contact the manufacturer's technician for repair.
●Check whether the communication cable is damaged.If damaged, replace a reliable communication cable, it is recommended to use twisted-pair shielded cable with shielding function.
●Check whether the servo drive is well grounded.The servo drive is well grounded.
Communication wiring error●Check whether the communication connection follows the sequence of CN5 port in and CN6 port out to connect each slave station.Correctly connect the communication cable.
Master station configuration error●Cross-verification, using normal PLC for comparative test.If it is determined that the configuration of the master station is wrong, correct the relevant procedures of the master station configuration.
The upper computer is shut down or stuck●Check whether the upper computer is shut down or stuck.Restart the upper computer.
Upper computer synchronization clock is not in effect●Measure the synchronization period by oscilloscope.

If the synchronization period is 0, first check whether the communication cable connection mode is correct, and then restart the network.

If the synchronization period is not 0, contact the manufacturer's technician.

Servo drive fault●None of the above methods can solve the fault.If damaged, contact the manufacturer's technician for repair.

Er.11 Unburned XML configuration file

(1) Fault phenomenon

Servo drive panel displayFault name

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Unburned XML configuration file

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Unburned device configuration file (XML file)● After the upper computer scans the slave station, check whether the slave station ID is empty.Contact the manufacturer's technician to burn the device file.
Servo drive fault●After burning the configuration file, the fault still not be solved.Contact the manufacturer's technician personnel for maintenance.

Er.12 Network initialization failed

(1) Fault phenomenon

Servo drive panel displayFault name

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Network initialization failed

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Unburned device configuration file (XML file)●After the upper computer scans the slave station, check whether the slave station ID is empty.Contact the manufacturer's technician to burn the device file.
Servo drive fault●After burning the configuration file, the fault still not be solved.Contact the manufacturer's technician personnel for maintenance.

Er.13 Synchronization period setting error

(1) Fault phenomenon

Servo drive panel displayFault name

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Synchronization period setting error

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
The synchronization period is not an integer multiple of 125us or 250us●Check the setting value of synchronization period.Modify the synchronization period to an integer multiple of 125us or 250us.

Er.14 Synchronization period error is too large

(1) Fault phenomenon

Servo drive panel displayFault name

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Synchronization period error is too large

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Device profile mismatch●Check whether this fault occurs every time, the device profile does not match.Contact the manufacturer technician to update the device configuration file (XML file) inside the servo drive to the latest version.
The synchronization period error of the controller is large●Check whether this fault is accidental.Check the upper computer.

Er.20 Overcurrent

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_1688092547557.png

Overcurrent

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Motor power cable UVW phase sequence is wrong●Check whether the phase sequence of the motor power cable on the servo drive side and motor side corresponds to each other.According to the drive side UVW, connect the motor side UVW correctly.
Motor power line short circuit●Check whether power line UVW is short-circuited to PEReplace the power cable.
Poor connection of motor power line terminal●Check whether the motor power line connection port is connected reliablyTighten the fixing screws at the connection port of the motor power wire.
Abnormal braking resistance●Internal brake resistance wiring error: check whether C, D are connected to the shorting cap and the contact is normalEnsure reliable connection between C and D shorting cap or short wiring.
●External braking resistor wiring error: Check whether the external resistor is connected reliably between P+ and C.The external braking resistor is reliably connecting between P + and C.
●Short-circuit of the built-in brake resistance: Check whether the built-in brake resistance is short-circuit.

Remove the shorting cap between C and D, and connect the external braking resistors with equal resistance between P + and C.

Contact the manufacturer's technician to replace the internal braking resistor.

●The resistance value of the external braking resistor is too small: Test the resistance value of the external braking resistor actually selected and compare it with the recommended braking resistor to confirm whether the resistance value of the actual resistor is too smallSelect the appropriate external braking resistor.
Encoder wiring error; loose plug●Check whether the cable port (CN2) of the encoder is properly connectedTighten the fixing screws for CN2 port.
●Check whether the servo drive CN2 port jack is deformedReplace the cable or cable port if deformed.
●Check whether both ends of the rectangular connector are reliably connected

Ensure reliable connection at both ends of rectangular connection port;

Replace with an encoder cable with higher connection reliability.

Improper parameter setting●Check whether 2003-02 (load rigidity level) is set properlyAppropriately increase the setting value of 2003-02 (load rigidity level).
●Check whether the gain parameters are set properly, resulting in overshootReasonably adjust the gain parameters.
Frequent acceleration and deceleration●Check whether frequent acceleration and deceleration are performed and whether the acceleration and deceleration time is too short.Appropriately extend the acceleration and deceleration time.
Internal servo drive fault●Cross-verification. Use the normal motor, encoder cable to connect to the servo drive, only connect the encoder cable. If the servo drive still alarm, it is failure.Contact the manufacturer's technician personnel for maintenance.

Er.21 Main power supply undervoltage

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880956882225.png

Main power supply is undervoltage

Reason: DC bus voltage is lower than the fault value.

¡220V drive: The normal value of DC bus voltage is 310V, and the fault value of DC bus voltage is 200V;

¡380V drive: The normal value of DC bus voltage is 540V, and the fault value of DC bus voltage is 420V.

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Power-off when VD3E drive is enabled●Check whether the servo drive is power off when logic is valid and the S-ON function is enabled in the 2006 Group “DIDO Function configuration parameter”.It is servo internal software logic, and the alarm will be automatically released after the indicator light of servo drive panel is off.
The power supply is unstable or off

●Observe whether the monitoring quantity 201E-1f (bus voltage) is in the following range:

220V drive: 201E-1F less than 200V;

380V drive: 201E-1F less than 420V.

Run servo after the power supply is stable;

nIncrease power capacity.

The voltage drops during operation of the servo drive●Check whether the servo drive shares the same power supply with other high loads

Turn off other loads of the same main circuit power supply;

nServo drive uses a separate power supply

Phase loss (three phase power is running on single phase power)

●Check if the main circuit wiring is correct

VD3E A: single-phase 220V input connected to L1, L3;

VD3E B: single-phase 220V input connected to L1, L3;

           three-phase 220V input connected to L1, L2, L3.

Correctly connect the main circuit wiring.

Er.22 Main power supply overvoltage

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880958031031.png

Main power supply is overvoltage

Reason: DC bus voltage is higher than the fault value.

¡220V drive: The normal value of DC bus voltage is 310V, and the fault value of DC bus voltage is 390V;

¡380V drive: The normal value of DC bus voltage is 540V, and the fault value of DC bus voltage is 670V.

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
The input voltage is too high

●Check that the drive input power specifications meet the specifications:

220V drive: valid value : 198V ~ 242V;

380V drive: valid values : 342V ~ 418V.

Change or adjust the power supply.
The power supply is not stable or struck by lightning●Check whether the input power supply of the servo drive meets the specifications and monitor whether it has been struck by lightning.

Run servo after the power supply is stable;

nConnect the surge suppressor, please contact the technical personnel of the manufacturer for the specific connection method.

Abnormal braking resistance●Internal briking resistor wiring error: check whether C, D are connected to the shorting cap and the connection is normalReliable connection between C and D shorting cap or short wiring.
●External braking resistor wiring error: Check whether the external resistor is connected reliably between P+ and C.The external braking resistor is reliably connected between P + and C.
●Short-circuit of the built-in braking resistor: Check whether the built-in braking resistor suffers from short-circuit.

Remove the shorting cap between C and D, and reliably connect the external braking resistors with equal resistance between P + and C.

Contact the manufacturer's technician to replace the internal braking resistor.

●The resistance value of the external braking resistor is too large: Check the resistance value of the external braking resistor actually selected and compare it with the recommended braking resistor to confirm whether the resistance value of the actual resistor is too large.Select the appropriate external braking resistor.
The motor is in a state of rapid acceleration and deceleration motion●Monitor the servo drive monitoring quantity 201E-1F (bus voltage) to confirm whether the voltage exceeds the fault value when the motor is in the deceleration section.Ensure that the input voltage is within the specification range and increase the acceleration and deceleration time.
Internal servo drive fault●The servo drive is still faulty after power on againServo drive may be damaged, contact the manufacturer's technician for repair.

Er.23 Braking resistor is not connected

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880959078033.png

Braking resistor is not connected

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Internal braking resistor wiring error●Check whether C, D are connected to the shorting cap and the connection is normalWhen internal braking resistors are used, ensure the shorting caps or short wires are reliably connected between C and D.
External braking resistor wiring error●Check whether the external resistor is connected reliably between P+ and C.When external braking resistors are used, ensure the external resistors are reliably strung between P + and C.
Internal braking resistor damaged●The servo drive is powered off. Detect whether the resistance between P+ and D is 50Ω

Contact the manufacturer's technician to replace the internal braking resistor.

Use the external braking resistor and change the relevant parameters in servo drive 2000 group "basic settings".

Er.24 Braking resistor turns on abnormally

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880959356079.png

The braking resistor is turned on abnormally

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Internal hardware of servo drive damaged●The servo drive is still faulty after power on againContact the manufacturer's technician for maintenance.

Er.25 Braking resistor resistance is too large

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880959916002.png

Braking resitor resistance is too large

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
The resistance value of the external braking resistor is  large●Check the resistance value of the external braking resistor actually selected and compare it with the recommended braking resistor to confirm whether the resistance value of the actual resistor is too large.Use an appropriate external braking resistor.
Improper parameter setting●Check whether the value of servo drive 2000-0A (external brake resistance) is set too highReasonably set the parameter value of 2000-0A (external braking resistance value).

Er.26 Wrong motor model

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880960355714.png

Wrong motor model

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
The motor is not supported by the servo drive●Check whether the servo drive model supports the motorContact the manufacturer's technician to obtain the appropriate servo drive model and motor model.
Wrong motor model●Check whether the Motor Code is consistent with the motor nameplateContact technician to record the motor Motor Code

Er.27 Encoder disconnection

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880960635688.png

Encoder is disconnected

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Poor contact on CN2 port●Check whether the cable port (CN2) of the encoder is properly connectedTighten the fixing screws for CN2 port.
●Check whether the servo drive CN2 port jack is deformedReplace the cable or cable port if deformed.
Poor contact on adapter port (Rectangular connection cable)●Check whether both ends of the rectangular connector are reliably connected

Ensure reliable connection at both ends of rectangular connection port;

Replace with an encoder cable with higher connection reliability.

Wrong encoder cable wiring●Check whether the both ends of the encoder cable are correctly connected

Adjust the wiring according to the corresponding relationship of pins;

Preferably use the standard encoder cable of the manufacturer.

Er.28 Encoder Z pulse lost

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880960983686.png

Encoder Z pulse is lost

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Wrong motor model●Check whether the servo drive model supports the motorContact the manufacturer's technician to obtain the appropriate servo drive model and motor model.
External interference●Check whether there are strong magnetic fields nearbyEliminate the interference of strong magnetic field nearby.
●Check whether there are sources of interference such as power supply inverter equipment nearbyTry to separate the strong and weak currents in the wiring, ensure that the motor and the servo drive are well grounded, and keep away from the power cables.
Encoder fault●Manually rotate the motor shaft counterclockwise or clockwise to observe whether the monitoring quantity U0-30 (electrical angle) changes regularlyIf the value of U0-30 (electric angle) changes abruptly or does not change, there may be a problem with the encoder itself. Please replace the motor or encoder.

Er.30 Encoder UVW signal error

(1) Fault phenomenon

Servo drive panel displayFault name

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Encoder UVW signal error

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
External interference●Check that the motor and servo drive are well groundedEnsure the motor and servo drive are well grounded.
Encoder cable fault●Cross-verification. Use the normal motor, encoder cable to connect to the servo drive.Replace with an encoder cable with higher connection reliability.
Servo drive fault●The servo drive is still faulty after power on againContact the manufacturer's technician for maintenance.

Er.31 Power line disconnection

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880961876025.png

Power line disconnection

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Poor contact of motor power wiring port●Check whether the motor power wiring port is connected reliablyTighten the fixing screws at the wiring port of the motor power wire.
Power line disconnection●Check whether both ends of the power cable are disconnectedReplace the power cable and repower
Poor contact on adapter port (rectangular connection cable)●Check whether both ends of the rectangular connector are reliably connected

Ensure reliable connection at both ends of rectangular connection port;

Replace with a power cable with higher connection reliability.

Er.32 Exceeding motor maximum speed

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880962252053.png

Exceeding motor maximum speed

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Motor power cable UVW phase sequence error●Check whether the phase sequence of the motor power cable on the servo drive side and motor side corresponds to each other.According to the drive side UVW, the motor side UVW is connected correctly.
2001-0A parameter setting is not proper●Check that the parameter value of 2001-0A (maximum speed threshold) is less than the maximum speed required for the actual operation of the motorReset 2001-0A (maximum speed threshold) according to mechanical requirements.
●Check whether the motor rotating speed corresponding to the input command exceeds 2001-0A (maximum speed threshold)
Motor speed overshoot●Check whether the gain parameters are set properly, resulting in overshootReasonably adjust the gain parameters.
Servo drive fault●The servo drive is still faulty after power on againServo drive may be damaged, replace servo drive.

Er.33 Power module over temperature

(1) Fault phenomenon

Servo drive panel displayFault name

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Power module is over temperature

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Ambient temperature is too high●Measure the ambient temperature.Reduce the ambient temperature of the servo drive.
Servo drive fan failure●Check whether the servo drive fan is blocked or damagedContact the manufacturer's technician to repair or replace the fan.
The servo drive is mounted in an unreasonable orientation or the spacing between the servo drives is unreasonable●Check whether the servo drive installation is reasonableContact the manufacturer's technician to obtain the servo drive installation standard.
Servo drive fault●Fault is still reported when restarting after ten minutes of power cutoffServo drive may be damaged, contact the manufacturer's technician for repair.

Er.34 Motor overload protection

(1) Fault phenomenon

Servo drive panel displayFault name

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Motor overload protection

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Motor power cable, encoder cable wiring error●Check whether the motor power cable and encoder cable wiring are correct.

Connect according to the correct connection method;

Preferably use the motor power lines and encoder cables standard by manufacturers.

The load is too large●Check overload characteristics of motor or servo drive

Reduce the load;

nContact the manufacturer's technician to obtain the drive and motor model with appropriate capacity.

Frequent acceleration and deceleration●Check whether frequent acceleration and deceleration are performed and whether the acceleration and deceleration time is too short.Appropriately extend the acceleration and deceleration time.
Motor model and servo drive do not match●Check the monitoring quantity 201E-35 (motor model code).Contact the manufacturer's technician to obtain the matching motor model.
Unreasonable parameters●Use Wecon SCTools to obtain the actual torque waveform and observe whether overshoot is obviousSet the appropriate loop gain parameters.
●Observe whether the motor vibrates during operationSet the appropriate rigidity level.
●Check whether 200A-04 (motor overload protection time coefficient) parameter is reasonableIncrease 200A-04 (motor overload protection time coefficient) under the premise that the motor will not burn out.
The motor is locked●Check whether the brake output function is enabled by mistake, resulting in the motor locking.Disable the brake output function.
Servo drive fault●The servo drive is still faulty after power on againServo drive may be damaged, contact the manufacturer's technician for repair.

Er.35 Electronic gear ratio exceeds limit

(1) Fault phenomenon

Servo drive panel displayFault name

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Electronic gear ratio exceeds limit

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
The electronic gear ratio setting is greater than the settable range

Check whether the ratio of object dictionaries 6091: 01 to 6091: 02 is within the following range:

●The upper limit of 17bit absolute value encoder can be set to 52428;

●The upper limit of 23bit absolute value encoder can be set to 3355443.

After modifying the corresponding function code according to the settable range, set 200A-03 (fault clearing) to 1
The electronic gear ratio setting is less than the settable range

Check whether the ratio of object dictionaries 6091: 01 to 6091: 02 is within the following range:

●The lower limit of 17bit absolute value encoder can be set to 0.01;

●The lower limit of 23bit absolute value encoder can be set to 0.83.

Er.36 Position deviation is too large

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880963828911.png

Position deviation is too large

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Cable problem●Check whether the phase sequence of the motor power cable on the servo drive side and motor side corresponds to each other.According to the drive side UVW, connect the motor side UVW correctly.
●Check whether both ends of power cable are disconnectedReplace the power cable and repower
Improper parameter setting●Check whether 2003-02 (load rigidity level) is set properlyAppropriately increase the setting value of 2003-02 (load rigidity level).
●Check whether the gain parameters are set properly; if not, it may result in overshootReasonably adjust the gain parameters.
●Check whether 6065 (position deviation threshold) is set properlyAppropriately increase the setting value of 6065 (excessive position deviation threshold)
●Use Wecon SCTools to obtain the equivalent speed of the position command and check whether the speed is greater than the motor rotating speed limitIncrease the setting values of 2001-0C (forward speed threshold) and 2001-0D (reverse speed threshold) according to mechanical requirements.
Motor is locked●Check whether motor is locked due to mechanical jammingSolve the problem of mechanical jamming.
Brake is not opened●Check whether the brake device is opened normally, and check whether the output voltage of the brake is 24VCheck the logic of brake power supply or brake output signal.
Position command equivalent speed changes too quickly●Check whether the position command equivalent speed changes too quicklyProperly increase the acceleration and deceleration time and reduce the change rate of the rotating speed.

Er.37 Abnormal torque saturation

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880964215095.png

Abnormal torque saturation

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Motor power cable UVW phase sequence error●Check whether the phase sequence of the motor power cable on the servo drive side and motor side corresponds to each other.nAccording to the drive side UVW, connect the motor side UVW correctly.
Improper parameter setting●Check whether 2001-13 (torque saturation timeout) is set properlynAppropriately increase the setting value of 2001-13 (torque saturation timeout time).
Check whether 2001-0F (forward torque limit) and 2001-10 (reverse torque limit)  are set reasonablynAppropriately increase the setting values of 2001-0F (positive torque limit) and 2001-10 (reverse torque limit).
●Check whether the gain parameters are set properlynReasonably adjust the gain parameters.
●Check whether the acceleration and deceleration time are set properlynAppropriately increase the acceleration and deceleration time.
The load is too large●Check whether the load is too largenReduce the load.
Motor is locked●Check whether the motor is locked due to mechanical jamming of the load.nSolve the problem of mechanical jamming.
Limit switches are mounted beyond the travel●Check whether the limit switch is installed beyond the travelnAdjust the installation position of the limit switch.
The brake is not opened●Check whether the brake device is opened normally, and check whether the output voltage of the brake is 24VnCheck the logic of brake power supply or brake output signal.

Er.38 Main circuit electrical phase loss

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880964607020.png

Main circuit electrical phase loss

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Cable problem●Check whether the motor power wiring port is connected reliablynTighten the fixing screws at the wiring port of the motor power wire.
●Check whether both ends of the power cable are disconnectednReplace the power cable and repower
Three-phase specification drives run on single-phase power supplies●Check whether the three-phase drive has a single-phase power supplynRe-connect the three-phase power supply according to the power supply specifications.
The power supply is unstable or off

●Check that the drive input power specifications meet the specifications:

220V drive: valid value : 198V ~ 242V;;

380V drive: valid values : 342V ~ 418V.

nRun servo after the power supply is stable.
Servo drive fault●The servo drive is still faulty after power on againnServo drive may be damaged, contact the manufacturer's technician for repair.

Er.39 Emergency stop

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880965069444.png

Emergency stop

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Servo drive receives emergency stop instructions●Check whether emergency stop protection is triggered manuallynRepower the servo drive.

●Check whether the servo drive has mistakenly triggered the emergency stop signal.

Check whether function 08 (E-STOP) is configured in "DI "port function selection" of the 2006 group "DIDO configuration" function code group and whether the DI port wiring is normal.

nReasonably wire the DI port.

Er.40 Encoder battery failure

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880965345683.png

Encoder battery failure

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Multi-turn absolute encoder is not connected to the battery when the servo drive is power off●Check if the encoder is connected to the battery during the power off of the servonSet 200A-03 (fault clearing) to 1.
The voltage of multi-turn absolute encoder battery is low●Measure battery voltagenContact the manufacturer's technician to replace the new encoder battery.

Er.41 Motor (encoder) over temperature

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880965886160.png

Motor (encoder) over temperature

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
The motor is overloaded●Check whether the motor is overloadednReduce the load.

Er.42 Encoder write fault

(1) Fault

Servo drive panel displayFault name

企业微信截图_16880966135417.png

Encoder write fault

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Poor contact on CN1 port●Check whether the cable port (CN1) of the encoder is properly connectednTighten the fixing screws for CN2 port.
●Check whether the servo drive CN1 port jack is deformednReplace the cable or cable port if deformed.
Poor contact on adapter port (rectangular connection cable)●Check whether both ends of the rectangular connector are reliably connected

nEnsure reliable connection at both ends of rectangular connection port;

nReplace with an encoder cable with higher connection reliability.

External interference●Check whether there are strong magnetic fields nearbynEliminate the interference of strong magnetic field nearby.
●Check whether there are sources of interference such as power supply inverter equipment nearbynTry to separate the strong and weak currents in the wiring, ensure that the motor and the servo drive are well grounded, and keep away from the power cables.
Servo drive fault●The servo drive is still faulty after power on againnServo drive may be damaged, contact the manufacturer's technician for repair.

Er.43 Drive overload fault

(1) Fault

Servo drive panelFault name

1703148185224-614.png

Drive overload fault

(2) Troubleshooting

ReasonTroubleshootingHandling
The average output power of U0-34 exceeds the limit power (110% overload) for more than 20 minutes.n Whether the average output power of U0-34 often exceeds the limit (110% overload) Check whether the drive meets the requirements.n It can be observed whether the U0-34 is often greater than the servo limit power (110% overload) when servo is running. When ER.43 alarm is found in the process of machine adjustment, please check whether the servo power is suitable. It is recommended to replace the drive model with higher power.
Servo drive faultn The servo drive is still fault after power on againn Servo drive may be damaged. Please contact the manufacturer's technician for repair.
Servo drive modelRated power /WLimited power/W (110% overload)
VD3E-003SA1G100110
VD3E-010SA1G400440
VD3E-014SA1G750825
VD3E-016SA1G15001650
VD3E-019/021 SA1G23002530
VD3E-025/030 SA1G26002860
VD3E-016TA1G15001650
VD3E-019TA1G20002200
VD3E-021TA1G30003300

Er.44 Homing timeout fault

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880966676702.png

Homing timeout fault

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Fault of homing switch

Check whether homing is always in a high-speed search instead of a low-speed search.

Check whether homing high-speed search has been in the reverse low-speed search process.

nFirst confirm whether the DI function 26 is set in group 2006, and then check the connection of the DI terminal. When manually changing the logic of the DI terminal, check whether the servo drive receives the corresponding DI level signal through 201E-11. If not, it means that the DI wiring is wrong, please wire correctly.

nManually make DI terminal logic change, if received level signal, indicating the homing operation is wrong, please operate correctly.

The speed of searching the home switch signal at high speed is too small●Check whether the 6099: 01h setting value is too small.nIncrease the 6099: 01h setting value.
Hardware switch setting is unreasonable

●Confirm whether the limit switch signals on both sides are valid at the same time.

●Confirm whether a limit switch signal and the deceleration point signal or origin signal are valid at the same time

nSet the hardware switch position reasonably.

Er.45 Drive stall and Overtemperature Protection

(1) Fault phenomenon

Servo drive panel displayFault name

Er45.png

Drive Stall Overtemperature Protection

(2) Troubleshooting

CauseTroubleshootingTreatment

Controlled by parameter P10-11 motor stall and over-temperature function.

When P10-11=0, the motor is stalled, the actual speed of the motor is less than 10rpm, the torque instruction exceeds the rated torque of the motor, and the duration reaches the motor overheating protection time at the corresponding torque, ER.45 fault will be reported and the machine will be shut down immediately.

Check the waveform of the oscilloscope. The actual speed of the motor is less than 10rpm, and the torque instruction exceeds the rated torque of the motor. Observe whether the mechanical structure is jammed.

View oscilloscope waveforms. The actual speed of the motor is less than 10rpm, and the torque instruction exceeds the rated torque of the motor. Observe whether the motor is stuck by the mechanical structure. A temporary solution. P10-11=1 When the motor is stalled, the torque will become 70% of the rated torque.

(Not recommended)

Note: The shielded drive stall and over-temperature protection function is likely to cause motor and mechanical failure. Please use it carefully!

Er.60 ADC conversion is not completed

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_1688096699398.png

ADC conversion is not completed

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
External interference●Check whether there are strong magnetic fields nearbynEliminate the interference of strong magnetic field nearby.
●Check whether there are sources of interference such as power supply inverter equipment nearbynTry to separate the strong and weak currents in the wiring, ensure that the  motor and the servo drive are well grounded, and keep away from the power cables.
Servo drive fault●Restore factory setting [200A-02=1] and power on again. If the servo drive still alarms after multiple operations, it is faulty.nIf servo still give alarm after powering on several times, contact the manufacturer's technicians for maintenance.

Er.61 Internal software fault

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880967465935.png

Internal software fault

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Servo drive fault●Restore factory setting [200A-02=1] and power on again. If the servo drive still alarms after multiple operations, it is faulty.nIf servo still give alarm after powering on several times, contact the manufacturer's technicians for maintenance.

Er.62 Internal software fault

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880967912283.png

Internal software fault

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Servo drive fault●Restore factory setting [200A-02=1] and power on again. If the servo drive still alarms after multiple operations, it is faulty.nIf servo still give alarm after powering on several times, contact the manufacturer's technicians for maintenance.

Er.63 Internal software fault

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880968204573.png

Internal software fault

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Servo drive fault●Restore factory setting [200A-02=1] and power on again. If the servo drive still alarms after multiple operations, it is faulty.nIf servo still give alarm after powering on several times, contact the manufacturer's technicians for maintenance.

Er.64 Internal software fault

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880968456251.png

Internal software fault

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Servo drive fault●Restore factory setting [200A-02=1] and power on again. If the servo drive still alarms after multiple operations, it is faulty.nIf servo still give alarm after powering on several times, contact the manufacturer's technicians for maintenance.

Er.65 Internal software fault

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880969173698.png

Internal software fault

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Servo drive fault●Restore factory setting [200A-02=1] and power on again. If the servo drive still alarms after multiple operations, it is faulty.nIf servo still give alarm after powering on several times, contact the manufacturer's technicians for maintenance.

A-80 power limit alarm

(1) Fault

Servo drive panelAlarm name

1697424845253-936.png

Drive overpower alarming

(2) Troubleshooting

Servo drive panelAlarm name
file:///C:/Users/Administrator/AppData/Local/Temp/msohtmlclip1/01/clip_image001.emzDrive overpower alarming
ReasonTroubleshootingHandling
When the average output power of U0-34 exceeds the limit power of the drive (110% overload) for more than 5 seconds, there is drive overpower alarming.n Check whether the average output power of U0-34 exceeds the limit (110% overload) for more than 5 seconds.n Check whether the power of U0-34 exceeds 110% of the rated power of the drive. When A80 alarm is reported in the adjustment process, please check whether the servo power is suitable.

A-81 Overspeed alarm

(1) Fault phenomenon

Servo drive panel displayWarning name

企业微信截图_16880969433592.png

Overspeed alarm

(2)Troubleshooting methods

ReasonTroubleshooting methodsHandling
Motor power cable UVW phase sequence error●Check whether the phase sequence of the motor power cable on the servo drive side and motor side corresponds to each other.nAccording to the drive side UVW, connect the motor side UVW correctly.
2001-0B parameter setting is not proper●Check whether the value of 2001-0B (warning speed threshold) is less than the max speed required for the operation of motornReset 2001-0B (warning speed threshold) according to mechanical requirements.
Input speed instruction is too high●Check whether the motor speed corresponding to the input command exceeds 2001-0B (warning speed threshold)

nReduce the input speed command while ensuring mechanical requirements;

nReasonably increase 2001-0B (warning speed threshold).

A-82 Overload

(1) Fault phenomenon

Servo drive panel displayWarning name

企业微信截图_16880970003481.png

Overload

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Motor power cable, encoder cable wiring error●Check whether the motor power cable and encoder cable wiring are correct.

nComplete wiring according to the correct wiring method;

nPreferably use the standard motor power lines and encoder cables provided by manufacturers.

The load is too large●Perform inertia identification and check the inertia ratio.

nReduce the load;

nContact the manufacturer's technician to obtain the drive and motor model with appropriate capacity.

Frequent acceleration and deceleration●Check whether frequent acceleration and deceleration are performed and whether the acceleration and deceleration time is too short.nAppropriately extend the acceleration and deceleration time.
Motor model and servo drive do not match●Check the monitoring quantity 201E-35 (motor model code).nContact the manufacturer's technician to obtain the matching motor model.
Unreasonable parameters●Use Wecon SCTools to obtain the actual torque waveform and observe whether overshoot is obviousnSet the appropriate loop gain parameters.
●Observe whether the motor vibrates during operationnSet the appropriate rigidity level.

A-83 Braking resistor is over temperature or overloaded

(1) Fault phenomenon

Servo drive panel displayWarning name

企业微信截图_16880970422218.png

Braking resistor is over temperature or overloaded

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Improper wiring of internal braking resistor●Check whether C, D are connected to the shorting cap and the contact is normalnWhen internal braking resistors are used, ensure the shorting caps or short wires are reliably connected between C and D.
Improper wiring of external braking resistor●Remove the external braking resistor and measure whether the resistance value is "image-20230630104822-1.png"(Infinity).nReplace with a new external braking resistor, after ensuring that the resistance value of the resistor is consistent with the nominal value, connect it in series between P+ and C.
The resistance value of the external braking resistor is too large●Test the actual external braking resistor resistance and compare it with the recommended braking resistor to make sure the actual resistance is not too large.nUse an appropriate external braking resistor.
Improper parameter setting

When using an external braking resistor, check the following parameters.

Whether the value of 2000-09 (brake setting) is reasonable

Whether the value of 2000-10 (resistance value of external braking resistor) is reasonable.

nReasonably set the parameter value of 2000-09 (brake setting setting):

2000-09=1 (external braking resistor is used, natural cooling)

2000-09=3 (no braking resistor is used, and all are absorbed by capacitance)

nThe parameter value of 2000-0A (external braking resistor) should be the same as the actual external braking resistance.

A-84 Parameter modification that needs device to be powered on again

(1) Fault phenomenon

Servo drive panel displayWarning name

企业微信截图_1688097166904.png

Parameter modification that needs device to be powered on again

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Modified the valid timing parameter to "power on again".●Check whether the servo drive has modified the valid timing parameter to "power on again".nPower it on again.

A-88 Main circuit instantaneous power failure

(1) Fault phenomenon

Servo drive panel displayWarning name

企业微信截图_16880973398974.png

Main circuit instantaneous power failure

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Power failure

●Check that the drive input power specifications meet the specifications:

220V drive: valid value : 198V ~ 242V;;

380V drive: valid values : 342V ~ 418V.

nIf the mains input has no voltage or is unstable, wait for the power supply to stabilize before use.
Servo drive faultWhen the mains power is confirmed to be normal, the servo drive is still faulty after power on againnServo drive may be damaged, please contact the manufacturer's technician.

A-89 Duplicate DI port configuration

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880973801692.png

Duplicate DI port configuration

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
The same non-zero DI function is assigned to multiple DI portsCheck whether the "DI port function selection" of the "DIDO Configuration" function code group of the 2006 group is configured with the same DI function

n Set different DI functions for different DI port, and repower the servo;

nConfigure the function of unnecessary DI port to 0 (off), and repower servo;

nRestore parameters to factory settings through setting 200A-02 as 1, and power it on again.

A-90 Duplicate DO port configuration

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880974147810.png

Duplicate DO port configuration

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
The same non-zero DO function is assigned to multiple DO portsCheck whether the “DO port function selection" of the "DIDO Configuration" function code group of the 2006 group is configured with the same DO function

nSet different DO functions for different DO port;

nConfigure the function of unnecessary DO port to 128 (off);

nRestore parameters to factory settings through setting 200A-02 as 1, and power it on again.

A-91 Parameter modification is too frequent

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880974619099.png

Parameter modification is too frequent

(Allowable modification frequency of the function code): 150 times/ 4 hours

✎Note: 32-bit function code is recorded as 2 times)

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Parameter modification is too frequent●Check whether the upper computer frequently modifies the write parametersnUnder the condition of machine working normally, reduce the frequency of modifying and writing parameters by the upper computer.

A-92 Low encoder battery voltage warning

(1) Fault phenomenon

Servo drive panel displayFault name

企业微信截图_16880975002084.png

Low encoder battery voltage warning

(2) Troubleshooting methods

ReasonTroubleshooting methodsHandling
Encoder battery voltage is less than 3.1V● Measure encoder battery voltage● Contact the manufacturer's technician to replace the new encoder battery.

A-93 encoder read-write verification exception is too frequent.

(1) Fault

Servo drive panel

Fault name

1697439535557-879.png

Encoder read-write verification exception is too frequent.

(2) Troubleshooting

ReasonTroubleshootingHandling
External interference● Check for strong magnetic fields nearby● Eliminate the interference of strong magnetic field nearby.
● Check whether there are sources of interference such as power supply inverter equipment nearby● Try to separate the strong and weak currents in the wiring. Make sure the motor and driver are well grounded and keep away from the power cables.
● Increase P0-31: Encoder read-write verification exception threshold settingEliminate the A93 alarming by increasing the exception threshold is regarded as a temporary solution. The disadvantage is that the motor may run in an unstable state.
Encoder fault● Manually rotate the motor axis counterclockwise or clockwise to observe whether the monitoring value 201E-1E (electrical angle) changes regularly● If the value of 201E-1E (electric angle) changes abruptly or does not change, there may be a problem with the encoder itself. Please replace the motor or encoder.
Servo drive fault● Cross-verification: Use the normal motor and encoder cables to connect to the servo drive. If the servo drive still alarms, it is a servo drive fault.

● Servo drive may be damaged, please contact the manufacturer's technician.

If P6-14 and P6-17are set to other functions, such as instruction reversal or other DI functions, the use of touch probe function will not be affected. That is, when DI5 or DI6 is enabled, the touch probe function and the corresponding code function will take effect together and do not affect each other.