03 Software

Update Log of Release version 3.0.37

Bugs fixed

PC Client

V-BOX Firmware

• None

New functions added

• New registration on login page;
• VPN pass-through adds UDP mode;
• Software homepage add full screen/remove full screen;

Notice

Compatibility issues

• Misreported virus of antivirus software:

1. When installing and running the software, it may be intercepted by antivirus software;

2. When the program runs, it needs to use some sensitive operations, such as writing Windows registry, etc. These operations can be recognized by antivirus software as not allowed operation, so that it is intercepted;

3. Please close the antivirus software to run this software at present, or add the Client software to white list;

4. The problem will be continue followed up and investigated;

Precautions

• The remote download function of V-NET Access software is transferred to the device pass-through function of V-Net Client software

• Single sign-on problem: The account only supports single sign-on on V-NET, so two computers cannot log in the same account at the same time;

• If the pop up prompt "wpcap.dll was not found" when you open the software, please find "npcap-1. 71. exe" in the installation directory. Enable the option "Install Npcap in WinPcap API-compatible Mode" when installing;

• If the pop up prompt "The application was unable to start(0xc000007b)" when you open the software, please also install "npcap-1. 71. exe";

Configure VBOX connect with VNET and pass through and network configuration

Update Log of Release version 20220628

V-Box Firmware

• Bug fixed: Some H-SG cannot use 4G normally after upgrades;
• Optimize the firmware update method;

PC Client

• Bug fixed: Ethernet pass through cannot be used;
• Bug fixed: For the trigger type collection of device communication addresses, the data collected for the first time may be offline state;
• Bug fixed: 4G ICCID reporting error;
• Bug fixed: When RTC backup power supply is insufficient, the timestamp of historical data uploading is inaccurate;
• Bug fixed: On OpenCloud mode, the collected value of the string type address is empty;
• Bug fixed: Longitude and latitude positioning may be inaccurate;
• When download the Network configuration, the software would not ask firmware updates anymore (Suggest update the firmware through Ethernet);
• Monitoring tag reset function;

Important Reminder

If the firmware version in V-Box is old (earlier than 1.21061701), and directly use the lastest release version (Release Build 2022-06-28 V2.3.38) of V-NET Access to upgrade, there will be an exception of "update failed" or "unrecognized device after update". Please use the release version 20210617(Release Build 2021-06-17 V2.2.94) to update first, and then use the lastest one to upgrade.

Update Log of Test version

• Bug of Google Map cannot display;
• Modifiedable alias name for V-Box and HMI;
• Remote monitoring screen now support rotation;
• Abnormal display Web SCADA BUG;
• New columns for Alarm record: Confirm time, Confirm user;
• Monitor V-NET and cloud scada by android APP